The Region Wrench

Disappointment every time, not sure why I kept going back for as long as I did. Always takes at least double the amount of time they say it will and always more money than they say it will. They like to break things then say «it was already broken.» They like to sit around instead of working. If you stop by the shop for an update you’ll either see them moping around not getting anything done or working on one of their personal vehicles or friends cars. I liked to think that they were nice guys but in reality they do shitty work and don’t care about your vehicle.
Don’t waste your time with these guys. They might quote you cheaper than other shops because they have a lower labor rate, but it will take double the amount of time and you will be paying for the mechanic to take hour long shits instead of working on your car. This shop is more of a high schooler hangout than an actual shop. I wouldn’t trust anyone working on a vehicle while his high school buddies are around smoking pot in the shop. Don’t trust your vehicle with a bunch of immature high schoolers, take it to a real shop

Tony sounded like a very nice guy said he was a master mechanic. He said my car would be ready in a day or two. Five days later car was ready but not done right. I took car to another mechanic cause Tony was giving me the run around. The mechanic said normally he does not talk about other shops but Tony’s work was not the best. Called tony back and told him what was said and needless to say did not get a refund

Tony is very friendly and accommodating. However, I don’t take my vehicle to the mechanic to talk to a nice guy; I take it to the mechanic to be FIXED. We have taken two vehicles to him repeatedly over the last few months. This is now the THIRD TIME our engine light has gone on for our one vehicle in three weeks. We picked it up from the shop yesterday to be fixed for the third time over the same line of reasons. Yet not one 24-​hour period later and our engine light is on again! This is the most reliable vehicle we’ve had for years. This vehicle has a little over a 100k miles on it and is supposed to last for 80−100k more.
We have been to this mechanic now at least five times. Our other vehicle he has deemed to be not even worth us fixing, that we need to just try to offload it to someone else. We have spent so much money here, not counting all the time spent waiting for vehicles to be fixed or being stranded at home waiting.
I rate this 2 stars because while it is affordable for those on a tight budget, it seems he is totally milking us for all we’ve got, using fake little repairs instead of fully diagnosing and spending time actually doing the repairs. We can’t afford another $ 500 on another artificial repair. Not when we’ve given him half a dozen chances over the last few months.
Now for the next step, which is reporting him to the Better Business Bureau.
EDIT: We took both of our vehicles to different mechanics. The GMC pickup truck with around 140,000 miles that he said needed over $ 3,000 in work to replace all the ball bearings and «might as well be sold for whatever we can get off of it, like $ 1,500»? Yeah, we took that to a different mechanic. He said the ball bearings looked fine. He said the front two were in great condition and the back two looked decent and could be replaced after a year. Also, the new mechanic fixed our ABS brake light that a previous mechanic from a year back stated would cost over $ 900. The problem? Something wasn’t plugged into the fuse box correctly. Cost? Next to nothing. Region Wrench didn’t even bother with it.
Our second vehicle, a Trailblazer whose engine light went on less than 24 hour after picking it up from Region Wrench who were to fix it in the first place? We took that to a different mechanic who said that Region Wrench must not have plugged a wire in properly or intentionally left it unplugged to give them more business. The new mechanic fixed it for free!
Both new mechanics (one was the McInnis Auto Service and one a self-​employed family friend) stated the same thing: that wires or plugs in the vehicles weren’t properly connected and that Region Wrench may’ve done that intentionally. (My husband asked a man at McInnis if they saw vehicles from Region Wrench in their shop often. His response was «All the time.») Regardless of Region Wrench’s intentions, we are never taking our vehicles back.