Triangle Family Practice

I went to this practice when I suspected I had mono. The doctor did not do any examination or even feel my glands before he said it was just a virus and would pass in a couple days. They charged $ 355.50 for this visit. I then went to urgent care where they actually did a CBC and said I really needed to see my doctor when they got the results. So I went back and was eventually diagnosed with mono. For this second visit which would not have been necessary had the doctor done any testing the first time, they charged $ 388.00.
Before I had even received these bills, I had another appointment to treat a wart on my finger (which is still there). I waited over an hour in the exam room for a visit that took less than 10 minutes. And for this they charged $ 334.00.
The doctor was extremely late every time, he failed to make an easy diagnosis, and they ripped me off for each visit.
I literally would have been better off not seeing anyone at all.

Enjoy getting taken advantage of. They will ignore any and all requests to avoid sending payment to your insurance company until after you have had a chance to go over them. If you have insurance DO NOT TELL THEM. They will literally quadruple the charges for everything, just cause. «Need x-​rays? We think that costs… 500 dollars! Yep. Why? Because we said so!» Then before you know it, it’s all sent to your insurance company to be applied to your deductible. Jeeze, I had expected to pay 150 dollars MAX to get my shoulder looked at. Anyway once this happens, you’re screwed 100% as Triangle Family Practice is bound by statute of limitations not to work with your on the price since it’s applied to your deductible.
I racked up 5K in debt and got literally nothing tangible. They didn’t help me, they didn’t give me anything. I didn’t even get a Rx. YES REALLY. Go elsewhere for the love of God or pick a urgent care. They don’t rip you off and try to ruin your life padding their gross pockets.
If you DO have good benefits and somehow this stupid place of robbing everyone who walks in the door accepts them, I’m sure it’s a nice place. As an educated, cost-​conscious person, I ask Triangle Family Practice «to what end? You are a vacuous drain on the economy and you know it, not that I expect you all to have any compassion on your way to the bank to pick up your absurd paychecks.» However one thing I can guarantee. They will never see a penny of what I owe them. I’ve already seen a 830 credit score just long enough to get my house, and I’ll never borrow a dime again, just to punish you awful people.

State of the art facility, friendly staff, short wait times, and kept appointments. If you have an appointment and arrive on time you will see a doctor soon and even if you walk in your wait time will not be very bad if you really need to see a doctor.
Most importantly, the Doctors here really care about your well-​being

Worst experience ever! The failed to ask background questions before treatment and mistreated her. Never bring a kid here! When I asked the office what vaccines were given they told me they are not required to provide that information. So they won’t even tell me what they injected my baby with. I am all for vaccinations on healthy children not sick ones which was the purpose of our visit that day.

Terrible experience with this practice. First, I go in for hives. They put me on prednisone. It works. 3 weeks later, I go back for a followup/​physical. They run labs and are suddenly worried I’m diabetic because of a slightly elevated random glucose. a) Random, nonfasting glucose of 91 is not a diagnostic criteria for diabetes, and b) I JUST CAME OFF A FUCKING CORTICOID STEROID, YOU SHOULD EXPECT ELEVATED TRIGLYCERIDES AND FASTING GLUCOSE FOR A MONTH.
Next, they lied to me about my insurance coverage and took 6 months to clarify what I actually owed, which was $ 117 higher than they predicted back in February. I’m a Graduate student, so an unexpected bill like this is a major burden.
But hey, I have yet to see a doctor here and have them stick around for longer than a year, so maybe they have replaced all their staff and aren’t so pathetic anymore. But I doubt it, recommend going elsewhere.

I’m so glad I have finally found a good doctor. Today was my first appointment and check in was very easy. The nurse that brought me back me back was super friendly, and the doctor was very knowledgable. I’m so relived to find a practice that makes you feel comfortable!

As a large practice of family medicine practitioners this facility offers the advantages of easy appointments and affiliation with Duke Medicine’s services.
The whole process of providing health care is monitored and reviewed to improve the service provided to the patient. As a former Duke employee I can attest tithe rigorous evaluation standards used.
This is a busy practice serving many patients. Sure you might gripe about waiting, but I will not complain about a doctor spending too much time with a patient. I personally have never had an unreasonable wait for service in the last 8 years of using this practice.
Allow me to lift up Dr Matthew Mathias as an brilliant, excellent and caring physician. I am impressed with his compassion for his patients. He leads an efficient team of nurses, techs, and support personnel to provide top notch medical care.

Terrible practice!!! Had an appointment and called to say I was running a little late and was told they had a 20 min grace period and as long as I could get there in that time I would be seen. I arrived there within the time frame and was informed that the doctor (Jennifer Turnbull) was informed I was running a little late and had already decided and informed the front no matter what time I came in she would not see me and she moved on to the next patient who was schedule 20 min after my appt time. Not only did they not call back so that I did not drive all the way over to the practice, but the woman checking people in and the manager were extremely unhelpful, rude and downright distasteful.

I really enjoy this practice and have used them for my primary care. The waits can be a bit long sometimes, but it’s because they ACTUALLY SPEND TIME WITH YOU!

We moved from Carrboro to Durham, NC recently for a couple of reasons, one being that I wanted to have my knee surgery done by Michael Bolognesi, MD. Leaving the UNC system was difficult for me however, I had a great primary care physician. When it was suggested that I should try Carlos Sortolongo, MD at The Triangle Family Practice who was in the Duke Health System, I made an appointment and went prepared to be critical. It was a great experience (well it was a doctor’s visit and I do have a little of the «white coat» syndrome) that has continued now for well over a year. Unfortunately I am one of those who needs more than the average person does in health care matters. My first impression was great. Helpful and friendly office staff, incredibly competent professional team and a doctor, who I found to be a great listener, thorough diagnostician and who is clear and concise in his communication with me. I couldn’t be happier. I no longer miss the UNC health system.

I’ve been a loyal patient at TFP since 2000 when I moved to Durham. I can honestly say that effective today (after the rudeness I just experienced) that am transferring my records to an alternate primary care physician office. I’ve lost count of how many times this facility has frustrated me or the office staff has been disgruntled. I’ve looked over the extensive wait times on many occassions. I even let it go the last time I waited 45 minutes, only to find out they had mistakingly roomed another patient with my same name and were going over my records with her. When you’d rather pay extra AND wait for urgent care than go to your primary care office, it’s time to change.

Even though there are a lot of doctors here, you should still expect a wait — a wait to check in, and then a wait after you fill out their forms. Speaking of, be prepared to have a mini crisis of self as you take the new patient questionnaire: «What are your interests and hobbies?» :What ARE my interests? Reading… that’s so generic. Piano? But I hardly ever play anymore. God, I’ve never been any good at sports — are they going to think my lifestyle is too inactive?!?:
Once that dilemma is over, remind yourself that you are an interesting, talented individual, and refine yourself to a couch; of course, if you have the flu, make sure you use your assigned quarantine corner. It wasn’t too long of a wait before I met with a very nice nurse practitioner who checked my vitals, heard my case, and wrote my prescription.
Not a bad experience. Recommended for general health needs.

If you get sick, this is a good place to go. I’ve been going here for a long time and through several change of GP’s. I think they have about 10 different doctors at any given time on staff. I used to always make a point to see the same doctor, but these days I just take whoever has the next available appointment. I’ve been pleasantly surprised by how nice all their doctors are and how they do a great job of taking care of my concerns and getting me patched up and on my way. Also, being part of the Duke Health Network, you can get your lab results and stuff online now, which helps to speed things up.