This place is really hit or miss, when it comes to the service the provide. I have had perfect experiences and I have also had absolutely awful ones. If your going to order from here then do yourself a favor and pick up your pizza instead of having it delivered at least that way you can prevent most of the issues you are likely to encounter here. I have had multiple times that I have placed delivery orders and either the order never showed up or took in excess of 3 hours to arrive, of course after waiting for 3 hours for a pizza I had already eaten something else because I got tired of waiting. I will say that the 15% of the time they get everything right the pizza is top notch when it comes to fast food pizza.
Jackie R.
Tu valoración: 1 Durham, NC
«I wouldn’t normally comment on a chain but its so bad I have to warn you! I was put on hold for over 10min and then after 3 hours of waiting it never showed up! I finally canceled and I was sworn no charge would be applied. However, 5DAYSLATER they charged my card!!! I finally called corporate and they told me they have had so many complaints about this location They are considering closing it for good. The worst!!!
Dawn B.
Tu valoración: 1 Durham, NC
I feel kinda awful reviewing a pizza hut but it was SO bad, I feel obligated. a run down: I ordered online for delivery. got a call later telling me they couldn’t make what I wanted. they are not sure if my card was charged or not. «I will have to look at my bank statement later to find out». I reorder. I(re)pay. I wait… an hour. I call. «It’s out for delivery right now» I wait… another 40 minutes. I’m polite, tip the delivery driver nicely(this isn’t his fault) I open the pizza and wings. stone cold and the pizza had obviously been under a warmer sometime before for far too long. holy moley.