Lumber Liquidators

Just starting to look at flooring for a home I want to sell in a few years. We spoke for close to 30 minutes. He gave me some great advice on composite, hardwood and laminate flooring. He even directed me to use a store closer to my house to save money on installation (they just opened one in Fayetteville). Can’t say enough nice about the manager — Tom — for his help — even knowing I would probably be buying from another store. He even said to call back if I needed more help. Kudos.

We recently had laminate flooring installed in our new home. We shopped around and LL could absolutely not be beat on price. This isn’t going to be our forever home, but the African Mahogany flooring we selected looks really great. We made our purchase during a promotion and got the flooring for $ 2/​sq ft. We worked with Jason and Tom and both were incredibly friendly, knowledgeable, and professional.
We were educated about all the different products and able to ask questions about pros/​cons, quality, installation, etc. We went through LL to find an installer and that process was smooth and easy. You call a 1 – 800 number to set up the install. The operators on the line were good communicators and made that process a breeze. Everything was scheduled and happened on time. The installers were efficient and left very little waste meaning that we didn’t have to over-​purchase very much which is something that you can run into with less experienced installations. They also took our carpet out and removed it. The installers (RC Ceramic and Hardwood) arrived on time and finished on time/​early during the day of installation.
A few notes: You have to pick up the flooring yourself. My wife and I have two small sedans and we were able to load 17 boxes between our two cars with the seats down. If you have a pickup truck or a van, you’ll probably be fine for most projects. Our project was for about 360 sq ft.
Don’t forget when you’re computing your costs that you will have to buy trim and padding as well. The LL staff will explain all that you need, but don’t just assume the cost per sq ft on the wood that you’re choosing.

We have been talking about getting rid of the carpet for years, and finally took the plunge. We randomly stopped into Lumber Liquidators and luckily for us they were having a sale. The sales person was extremely helpful, even though he was alone, the phone was ringing off the hook, and we were not the only customer in the building needing help, he took his time with us, was extremely patient in explaining his answers and making sure we understood. He never made us feel rushed at any point through our visit.
I honestly wasn’t expecting to have such a great experience. Pleasantly surprised.