Labcorp

Well, I’m not often drug tested, but when I am I go to LabCorp. It’s not completely this locations fault, but they need to update their service and address information online. I looked up the address and phone number. I called and spoke to someone about the location and their hours. I then show up and she says I’m in the wrong place. She handed me a piece of paper that lead me to this location. Very frustrating, especially considering I called in advance. Had I been an hour later I would’ve had to drive back a different day.
Outside of that fiasco, the girl at the front desk was less than friendly. Once I went back for my testing everything was as expected. The girl that handled that was cordial and professional. Communication could’ve made this experience much more pleasant.

The people at the front desk do not seem to care about service. I signed in when I came in and waited over 30 minutes for my name to be called. After a handful of people that came in after me went in for tests, I marched up to the front desk to ask if I had been skipped. I looked down at the sign-​in sheet and, sure enough, my name had already been highlighted. I asked the receptionist about it and she told me that she she meant to call my name earlier, but got distracted. No apology.
She then asked me for my ID, insurance card, and lab order form (from my doctor). I stood there a while and then she told me to sit down because she needed to call my insurance company about the lab test needed. Well, the WHOLE WAITING ROOM ended up hearing what tests I was getting AND some of my personal info (date of birth, name, etc). She spoke loud enough for me to hear on the other side of the waiting room. I was in shock and enraged.
So after 1 hour+ of waiting, I finally got my blood test by the rude lady who I had been talking to. She stuck my arm, drew some blood, and I was on my way in 5 minutes.
Getting skipped over was not a coincidence, since a lady and her kid got skipped over 10 minutes before I realized the same thing happened to me – but they were waiting for over an hour. The receptionist/​nursing assistant (different than the one I talked to) said that someone else in the waiting room claimed to be her and took her spot. So, they are not checking ID’s when they call you up.
**Some of the people administrating tests/​sitting at the front desk are students (there’s a small sign on the wall), so you have every right to request a full-​time staff person to give you your test.
Please go elsewhere to get your lab tests done because the people here don’t care about your time or your privacy. You’ll end up waiting here for an hour or more for a test that takes 5 or less minutes.
PS. If you get tests done here, it will take a LONG time to see your results. It’s been a couple weeks and I got no update on my tests. I finally decided to login to LabCorp to see if I could access them, and it turns out that you need to create an online profile and verify your identity by answering a couple of questions. After signing up, I FINALLY saw my long-​awaited results.

Warning: In this review, I whine about the difficulties of peeing in a cup. I normally write about yumlicious food or local beer, but today, I am about to spend 500 words about pee. So if you don’t want to read another 495 words about pee, stop now.
I have a bad track record with drug screening places. The first time I had to get one done, I went early in the morning. What’s the first thing you do when you get up in the morning? Use the bathroom. So, what’s the one thing I couldn’t muster up when I arrived at the office? Using the bathroom. What ensued was an awkward hour of me, and one other fella having performance issues, sitting across the lobby from one another, quietly getting up at intervals to refill our cups at the water cooler.
I was bound and determined not to have that happen this go-​round! So I started dosing up on water before leaving the house. When I arrived at the office, just 15 minutes after their walk-​in hours started, there were already 10 people waiting. I signed in on the clipboard and waited. And waited. And incessantly bounced my foot (because by now I was REALLY ready to go). There is no reading material (couldn’t they invest in a magazine or two?), so I checked Instagram, Unilocal,Facebook, Instagram again. And then my name was called.
It only took them 20 minutes to go through that many people. But here’s where the fun starts… I went into a room, dropped my purse, was handed the cup, and given some quick instructions on how much to pee, and what not to do (wash my hands, or flush, or pee on the label on the cup). Since all the traditional cup-​peeing rooms were full, I was asked to use the hallway bathroom. You get 3 minutes flat to do your business. Why didn’t I wear a dress?! I’m struggling to pull my skinny jeans down to my ankles so that I can waddle into crouching straddle position over the toilet, and use all the physical and mental strength I possess (because at this point I have to pee like crazy) to release a steady drizzle that won’t wet the label or my hands or fill the cup too high. In the midst of which, I hear from the woman standing right outside the door: 1 MINUTE. I seal the cup, finish going, pull my pants up. And she’s announcing, TIME’S UP, YOU NEED TO COME OUT NOW. I hurriedly wipe the seat with tissue, toss it in the toilet, and… flush. Oh NOOOOO. She took the cup, said they couldn’t use it because of the flush fail. Told me to go into the lobby, drink no more than 6 cups of water, and let her know when I was ready to go again. The three-​minute rule (to make the processing of walk-​ins go quicker, sure), is stressful and not something I’d encountered before. Pee-​shy folks, beware! And note that you: can: schedule an appointment online and avoid the wait; you could also more appropriately time your water intake.
So for the next 30 minutes, I repeatedly made the walk of shame to the water cooler to fill my plastic cup, swig it down, and wait for nature to call. The lady who worked with me earlier actually ended up being really nice about it when I told her «I’m ready to try again.» They took me to a new room, with a toilet that has warning signs taped all over the flush handle, and I did the deed all over again. Only, this time, I got it right. If I ever have to do a stupid drug screen again, here’s hoping the third time’s a charm…