Arrow Studio

I have mixed feelings, but giving a 3 does not do Stephanie justice. She did a great job with my hair trim, really only cutting the little amount I felt comfortable. She was easy to talk to and I really liked her. However, when I went to pay, I was surprised to find out it there was a $ 20 charge for the flatiron, which I definitely was not warned about. And if I had been asked if I wanted to pay $ 20 for the flatiron, I would have declined. I had to touch up my hair at home anyway, so I was really displeased that my hair trim ended up being $ 100. That feels like a crazy amount in general, but especially for Durham. So now that you’ve been warned, you can go have a good haircut.

Arrow Studio is hands down the best hair salon in Durham, and it’s staff all top-​notch. Opened by a very talented duo, Tiffany and Glen, they thankfully brought all their Brooklyn hipness with them to Durham to set up shop.
I’ve had the pleasure of having my hair cut/​colored by both Tiffany and Kristen. Tiffany does amazing work, as one would expect. She has a wonderful eye for stylish cuts, but is understandably harder to book. As for Kristen? She is simply amazing, from personality to talent. I am very discerning with the level of blonde in my hair (more blonde, please!), and I have often walked away disappointed from hair appointments with color-​shy stylists. Not so with Kristen. In my very first appointment with her, she quickly picked up on what I was looking for and proceeded confidently with cut and color, giving me a beautiful blonde balayage. My hair has never looked so healthy. From what I’ve seen, Brad also does amazing, amazing color.
On top of this, Arrow has a super friendly staff of assistants and receptionists. I’ve lost count of how many times I’ve called to switch around my appointment, but every request has been dealt with graciously and with ease. Definitely don’t miss out on booking an appointment here!

I’ve been searching for a new stylists since my previous moved. I’ve been a fan of this space for some time and decided to give it a shot even though it was a bit more than I normally pay for a cut, but I’ll spend it if the service and quality are there. I saw Brad who’s seems nice. He wasn’t the most personable stylist I’ve met, but it doesn’t matter to me because I’m there for a proper cut. I wasn’t looking for anything dramatic… just a refresh on the cut/​style that I already had. I also showed an image profile of myself and how I wanted the line of my hair to fall. Brad finished the cut relatively quickly and I did appreciate how he blew my hair out in a simple manner so it just fell naturally. He didn’t show me the back or profiles of my cut when we finished and I really didn’t think anything of it because I assumed, this is a pricier salon and the quality/​skill must be there. After I washed and dried at home, I noticed that there wasn’t an even line in back… no biggie, I’ll just see if they can trim it up. The salon and Brad were very accommodating with this. Brad
did a quick job of the fix and I did ask to see my back this time. It looked alright so I left. I’ve had the cut now for almost a week and it’s just not great or as precise and good of a cut as I expected… especially since it’s the most I’ve paid for a cut ever in NC. The overall shape is fine, but I have straight asian hair and if the cut isn’t precise, you can tell. I’m bummed. But, hair grows! So, just a little more waiting to get some length then I can get the ends on the sides evened out and layers blended better.

Kristin did an amazing color. The ambiance is great. All in all a really enjoyable experience and I live, love, love my hair!

You guys-​I want to love Arrow Studio. Went in for a color with their apprentice and had a great experience. But the color was not what I had wanted, so I spoke with the owner who suggested waiting a few weeks for it settle and then call back to get it fixed if I wanted. Waited 6 weeks, called back to ask about scheduling/​pricing for the change and someone told me they would call me back. A week later I emailed asking for an update-I’d even be happy to pay for it since it was a free color with the apprentice. It’s been 10 days and no one has responded. I just wish their customer service was as great as their space is.

I love this salon — Tiffany is very talented and experienced, and I’ve been very happy with the haircuts I have gotten at Arrow! The salon itself is decorated beautifully and the staff are friendly and professional. Before moving to North Carolina, I had lived in NYC for many years. When I moved, I didn’t think I would get my hair done outside the city — I was so skeptical that I could find great style outside NY (I know, ridiculous, but still, I was planning to back to NY whenever I needed my hair done!). Now that I’ve found Arrow I have no need to worry about that and will be sticking with it! Highly recommend.

I recently moved from Carrboro to Durham, and my old salon of more than six years-​The Beehive in Carrboro-​has become increasingly difficult to deal with over the past year. I had one haircut with Annie at Ceremony in Carrboro, which was very good, but I figured I should try to find a salon in my new city. I read a number of excellent reviews of Arrow Studio, so I decided to give the place a shot. Brad did an AMAZING job on my short, messy bob. In fact, this may be the best haircut I’ve ever had. It works well with the natural wave in my hair (which is weird and random), requires little maintenance, and feels light and airy. I’ve always gotten compliments on my hair-​I have good hair genes-​but I’ve been getting more than ever before. It literally looks good when I wake up. I couldn’t be happier. The receptionist was lovely and helpful, the assistant who washed my hair was very nice and gave a good scalp massage, and no one tried to convince me to purchase any extra products. (I decided I needed texturizing spray on my own, thank you very much.) The atmosphere is modern, clean, and aesthetically pleasing, and I was offered a beverage immediately upon arrival. I’ve found my new salon-​yay!

LOVE Arrow Studio and Kristen! I’ve had my hair highlighted a lot of different places over the years, including in SF and Chicago, and this is definitely some of the very best highlights I’ve had. Kristen is super professional and did an amazing job. Atmosphere is great, very hip and energized but also relaxing. Definitely coming back!

Loved the place, love Kristen. She fixed a terrible cut from somebody else and made my hair look the way I want it to plus gave me some excellent styling tips. My hair is straight but super thick so it is hard to make short styles look sleek and not super round. Thus I rarely like stylists but this one was very good and made it happen!

After being in Durham for 10 months I have finally found a stylist that I can trust. Stephanie listened to what I wanted, added it to her vision and I ended up with an amazing haircut. I wanted to keep the length but lighten it up and voila! She did just that! Super happy with Arrow.

I will admit, I was a little bummed when my stylist of about 2 years moved from Chapel Hill to Durham, as it would be much less convenient for me have a before or after work appointment. However, Kristen is amazing so I followed!
The first time I went to Arrow Studio, I had my mom with me. I treated her to a salon day for Christmas since she often just colors her own hair to cover the grays. The salon was very well decorated and relaxing, and they had infused water that we became hooked on after! All of the staff members were friendly and accommodating and unlike other salons they do not overbook. Kristen was able to completely transform years of bad dye jobs on my mom’s hair and made her look amazing! I decided to go darker for the first time in years, and could not have been more happy with the results!
I have been back to Kristen since, and she has done an amazing job like always! She has the talent to be able to know what I need more than I do, but also always listens to what I am thinking. I have naturally dishwater brown hair, so it must be colored, but I am very particular about it looking natural and not over-​processed, and that is not something you have to worry about with Kristen. I have never left an appointment with her feeling disappointed! My hair is also longer and healthier than it has ever been!
I have not seen any of the other stylists there, but from reading the other reviews, it sounds like you couldn’t make a bad choice at Arrow!

I recently received services from Tiffany (Color) and then Brad (Keratin treatment) and couldn’t be happier with both experiences.
Tiffany knew exactly what color I wanted and executed with precision. Brad was extremely patient during my keratin treatment. I have very thick hair and I knew the process would take a while. I just can’t believe I haven’t done a Keratin prior to last week.
I am thrilled I have appointments booked out until June. The staff is extremely nice and ensures you the client are most comfortable.

First time at Arrow and I couldn’t be happier!
Stephanie was able to listen when I said «I’m trying to grow my hair out, and layers make my thin hair look stringy», and that in itself is amazing given my past experiences at other places around town!
She also seemed to pick up on my nervousness when she was mentioning how much she would like to trim off of the bottom to clean up the ends, so she adjusted accordingly, and only cut off what she said she would. Whaaaaattttt! She’s awesome. Period.
Everyone at the salon is really nice, and for it being 9am on a Saturday — more bright eyed and cheerful than I was for sure. Highly recommended! I will be going back in the future.

After spending months searching for the right salon, I finally came across Arrow Studio. I read review after review and finally decided to call the salon and set up an appointment with Glen. I must admit I was nervous at first. I haven’t had my haircut outside of DC ever and after my color mishap you better believe I was praying hard that my haircut didn’t turn out like my color with another salon. Simply put, Glen is amazing. I can honestly say that he gave me the best haircut I’ve ever had. It’s manageable, I have the right amount of volume and it looks healthy. I’m so happy I found this salon and Glen. I will definitely be back soon :)

Gorgeous interior, although I am a bit bias when it comes to lofty ceilings :) i recently moved from LA and was really hesistant to try salons here in Durham. So i decided to cut my own fringe! SHOULD NOT HAVE DONE THAT! Kristin is great and saved my hair. I might come back for a bayalage! Thanks arrow studio!

Several years ago Tiffany transformed my thick, curly, bushy hair into a fabulous, flowy updated look. People on an airplane actually stopped me to see who did my hair. Since then we have moved around but even yesterday, while I was in Durham, Tiffany looked at my hair and knew just where to cut to make it perfect. She is an amazing stylist.

After receiving a not-​so-​great haircut at another hair salon in Durham, I called around Durham desperately looking for another place that could fix my hair. Arrow happened to have an opening on a weekend because they recently hired a friendly, easy to talk to stylist named Stephanie. Stephanie did an awesome job making me feel better about my short cut. I think it was a mixture of her confidence and experience that made me walk out the door happy, even after spending over $ 100 in haircuts in one weekend. I’m excited to book my next appointment at Arrow!

I literally cannot describe how fantastic of an experience I had at Arrow! After a particularly disappointing coloring at another local salon, I was frustrated and anxious looking for a new colorist. I have an abundance of very dark, very curly ethnic hair and most places I consulted obviously were unfamiliar with how to work with it, and some pretty rudely turned me away at the door. But from the second I walked into Arrow, I was greeted very warmly by the receptionist who was beyond kind and accommodating.
My stylist was Glen. I again can’t compliment him or his talent enough. He was exceptionally friendly and really went above and beyond to help. He understood my hair and exactly what color I was going for and was just as determined as I was to make it work. And the results ended up better than I could have ever dreamed!
The salon is beautiful and everyone in it is absolutely lovely! I will never get hair service anywhere else. I have already recommended Glen and Arrow to all of my friends and would highly recommend them a million times over!

So happy I found Arrow!
I went here for a keratin straightening treatment with Glen and from now on I will never go anywhere else in the Triangle. I’m a keratin addict/​veteran so I know who is good and bad and I can say that Glen is in the stellar category. Very thorough and careful with the application, slow drying and meticulous ironing and then a cut after the straightening to make sure it all looks amazing when you walk out.
As for the space, it is very new, modern and functional. And it seems like they all love what they do and are really experienced at it — best combination ever. Prices are not the cheapest you’ll find but not exorbitant either and so far from what I’ve seen you get a high quality service.
I’ll be back to try other services as needed, yay!

Do yourself a favor and get your next haircut at Arrow Studio. It’s in a prime location in downtown Durham, and has a chic, open feel that reminds me of New York City (which is where the owners are from). The waiting area has a gigantic chandelier, and the front desk is made from a wooden art piece that also serves as a product shelf and changing rooms– you have to see it to believe it.
But you can’t mention Arrow Studio without talking about how fantastic Tiffany is. She used to cut my hair at her last employer before opening Arrow Studio, and I happily followed her, even though my drive is a bit longer now. It’s worth it.
Arrow Studio has custom-​designed units at each haircut station that houses all the stylists’ equipment, but also has a pull-​out shelf for any personal items you bring (sunglasses, cell phone, etc.). There’s also a coat rack near the front, which seems mundane, but I can’t remember the last time I went to get a haircut and actually had someone take my coat. It’s the little details that matter.
The biggest downside is that parking in downtown Durham can be a doozy. But don’t worry! There are two parking decks right beside Arrow, and you can get your ticket validated after your haircut.
Check out Arrow Studio next time you need a haircut, coloring or styling. It’s a much-​welcomed addition to the blossoming downtown Durham homegrown business scene.