Quantico Collision Center

This company did repairs on my car and they were horrible! First what was going to take 1 week ended up taking 4 weeks! 27 days total! I can under stand a few extra days because it was in the middle of our huge snow storm and sure they found some additional damage but they kept extending the time we could pick it up a week at a time then a day at a time for a total of 27 days without my car! We never complained the whole time and just waited patiently. Then we get it back and one of the parts starts to bubble. They are very nice and say they will order the part and it will only take 20 minutes to fix it and I can wait. Great right! No. I drop it off and an hour later they call and say it will be ready at 4. We call at 4:30 and it’s not ready. Now we have to pick it up today. It would be one thing if they fixed it right the first time and dragged it out to get it right but totally another to get it wrong then pull the same stuff fixing their own mistake. Beware, if you value your car and want it back timely go somewhere else.

Cassie and the crew at Quantico Collision make Car Accidents easy! I know that sounds funny but if you have been in one your know how laborious it can be. Cassie and the crew are able to do the Adjusting for my Insurance Company and repair it with Genuine Manufacture Parts. I had someone hit me from the rear. It did some good Body work Damage. Today I picked up my car looking better than ever. It was Shining like new. Thank you Quantico Collision for making a a really bad time into a wait and let us take care of you time.

I was more than pleased. Do good work kept me involved and informed. I do recommend.

esome work great customer service! They update you on everything that’s going on with your car! My car look better now then it did before my accident! Great work guys!!!

First: 8 + weeks, 5 trips back and my car is still not fixed. Totally over priced.
Replaced things on my car that were not damaged in the accident. Replaced with cheaper parts that FLEW OFF on the highway! Then, they lied to me about them being the original. Funny, when I returned it to get the real parts put in, somehow, the higher quality repleacement that was like the original appeared. The body parts are still not straight, my running lamp doesnt work, anmd I refuse to go back and get them replaced because I am so angry! What a waste of time!
All the while? The manager texting me, hitting on me and sending me pictured of «himself» with his shirt off, asking me to roll with him in his car! AS IFFF!
Good GOD! I cant contemplate a worse experience!

A car accident is an unfortunate event that many hate to experience. Sometimes; the aftermath can be even worse dealing with insurance companies and auto body repair places. Time is very important to me and I have never experienced such a thorough operation in auto body repair. I literally received daily calls to let me know how my repair was progressing. The end product was an excellent repair on my Audi S5. I hope I never have the need for auto body repair again, but if I do I am confident that Quantico Collision Center is the place I would go. Great Job!

Quantico Collision took over from a collision shop that occupied the same space for years. The previous business did some work on my vehicle that was awful. Quantico Collision honored the warranty, even though I am not sure they had to legally. I did have all the paper work from the previous repair. There were ZERO issues, they did not hassle me at all. They were incredibly professional and went above and beyond my expectations. They returned my car in far better shape than when they received it from me. Not only did they complete the repairs, but they cleaned the car inside and out. The car was immaculate when I got it back — I wish they did detailing because I would take it to them every time.

I was recently rear-​ended (very minor-​just the bumper) by a Liberty Mutual policy holder. Liberty Mutual asked if I would like to use Quantico Collision Center and since I had heard good things I decided to go ahead with their body shop. QCS quickly set up an appt. to have my estimate, and once everything was sent through to Liberty Mutual, it was approved at no cost to me. I set up my drop off date and upon drop off they immediately called Enterprise for my rental car. A day and a half later I received a call to come pick up my car. My XTerra looked as good as new and they even cleaned the outside and vacuumed the inside. They even waited past closing time for me. The courtesy and professionalism I received far surpasses any body shop I have ever been to. I couldn’t have had a better experience and I would gladly recommend QCS.