uBreakiFix

Absolutely horrible. Brought my laptop (Lenovo Yoga 2 13) in for a simple screen replacement because it had cracked, and this was the only issue I have ever had with this laptop.
After getting the screen replaced, my keyboard would stop working intermittently without reason. I also noticed the screen would pop out of the frame. Called u break I fix within my 90 day guarantee period and they said they didn’t know why the keyboard wouldn’t be working. After about 100 days since being «fixed», the screen popped out and BROKE as I gently closed my laptop on my desk. Called u break I fix and they said I would have to pay over $ 200 to get a new screen! Upon inspection, this place told me the screen looked warped. They put in a warped screen and refused to fix the issue at no charge because it has passed 90 days even though I had called them about the issue during the 90 day period.
So we end up paying over $ 200 for this new screen repair, and it take about 3 weeks to get my laptop back! First it was on back order, then it turns out they ordered the wrong screen! So that takes a few more days. Finally drive home from school to pick up my laptop over the weekend before quickly heading back to school.
Guess what? The touchscreen no longer works! Does not even respond to a touch… As if it were just a normal laptop. If this weren’t enough, my laptop no longer accepted a charge. It would my turn on without the charger, and I initially thought it may have been dead. 2 hours of charging later, I unplug my laptop to bring to class and it dies!!!
Once again, we call u break I fix about the issue and they said I had ruined the battery by leaving it on the charger too long too frequently. I don’t understand how I could have ruined it when I have barely been able to use it for the past 5 months, and the 3 weeks prior to this issue I did not even possess the laptop! When I do use it, I charge it until it’s fully charged and I then take it to class. Maybe it was a coincidence, I thought.
So we take in the laptop AGAIN, and they make us pay another $ 200+ for a new screen as well as $ 60 for a new battery even though they didn’t correctly install the previous one and the battery magically stopped working after being in their possession.
This time I got my laptop back within a few days. Much better turn around time, and the guy working ensured everything was working properly. Relieved, I head back to school and am excited to finally use my beloved laptop again.
Unfortunately, this is not the case. Now my touchscreen responds to touch, but it responds as if I am pressing it in different areas at once. It makes the screen jump around, and it causes me to press and zoom in and out on things while I’m only scrolling with one finger. I would say it may need calibrating, but I find it strange that it picks up multiple touches at once in every area that I’m not touching.
While the people working there are nice, please save yourself the time, headache and trouble and get your devices fixed elsewhere. They have ruined my relatively new laptop, and I cannot discern whether it’s a result of deliberate sabotage or plain stupidity. If I could go back, I would’ve stuck with the cracked screen.
Very disappointed.

Fast, friendly customer service. I came because they had the lowest quoted price to fix a cracked screen. My screen looks great, no hairs or smudges inside the screen. Quote price was the same as price paid.

It was the excellent reviews here on Unilocal that led me to uBreakiFix. I probably drove pass three or four similar places to get here.
Besides the reviews, uBreakiFix has an informative and helpful website. You can go online and make an appointment for work on your device … or just walk in (which appears to be even more popular).
I was here in Novemebr to get a new battery installed in my iPhone 5. I did my research online and realized it was time (maybe past time) to replace the battery and knew thats what I needed. uBreakiFix does complete diagnostics on the phone just to be sure and installed the battery in a timely manner.
I returned to uBreakiFix just a few days ago because the second iPhone 5 we have started acting the same way.
This time I had service from the location manager, Tyler, who was helpful and personable.
This location of uBreakiFix is in the busy and poplar Kroger/​LA Fitness center and the intersection of Peachtree Industrial Boulevard and Pleasant Hill road. uBreakiFix actually faces Pleasant Hill with parking right out front.

These guys are awesome! I have used them several times to fix anything from a shattered screen, to batteries and even diagnostics. Every time I leave extremely satisfied and the prices are great! Love the discounts for repeat customers too.

I went in for a cracked Samsung S6 Edge Screen/​LCD.
After a few twists and turns of events, these guys made sure that they overly exceeded my expectations. For every concern I had, they offered a solution. It did not matter how frustrated I had become with the process, they raised the bar during the entire process.
It did not matter how small the issue was, they took it very seriously.
Have no fear, these guys will take care of you…
From,
— Jay
Thank You Alex, Q, and Alex!!!

Wow! So great. My phone stopped taking a charge until it died.
Foolish me thought the Apple store could fix it. I would have waited a few days for an appointment if I’d made one online, so I went in person and waited 2.5 hours to be seen. The guy who «helped» me just said that the phone was dead and couldn’t be fixed. I asked if he tried a different battery he said it would be $ 80 to try that and I’d have to wait a couple more hours.
Then my little brother suggested ubreakifix. As soon as my brother made the appointment online, Tyler (I think it was Tyler?) called to let me know he looked forward to seeing me the next morning. They had no doubt they could fix my problem. Only cost $ 50 for the cleaning and $ 20 for a new battery. The phone is good as new! So glad to have all my files back.

Cracked my LCD on my S4 & I’m a cheapskate. This location definitely fit the bill for folks like me. Quinon & Chris helped me out here & these guys were exceptional. I found a cheaper price to repair at a different location, but they price matched & then beat ‘em by $ 5! Right up my alley. Friendly service, priced right, convenient location to me, and they were fast! They also do computer repairs with a free diagnosis. The best part is that they offer a 90 day warranty on their repairs. Would I go back. without a doubt… YES!

They were absolutely amazing! Very nice service and were able to fix my iPhone 6 Plus screen and looks like I just got it from the box! Much cheaper than doing it at the Apple Store :)

The service was top notch. He was able to fix the back my wife’s iPhone within a few minutes at a fraction at what was quoted by other stores to perform the same repair.
The pictures of this place doesn’t accurately represent how the store looks. There are a two open businesses within that same strip mall and is very easy to drive by it even if you are looking for it.

Exceptional service and highly recommend. Broke the screen on my iPhone 6 — Sean and Walter were great to work with and super fast with fixing my phone. Would definitely go back again in the future for any iPhone repairs!

Went In Because I Was Having Problems With My MacBookPro & I Had A Diagnosis Is Minutes & They Battery Repair Was Done Quickly. Very Nice Friendly Helpful & Answered All Of My Many Questions Without An Attitude, He Was Very Helpful And Informative.

My LCD was cracked and had to be replaced on my iPhone. These guys were fast. I was in and out in 40 min. Customer service and knowledge was great! I highly recommend these guys for your cell phone blues!

Been here twice — great service and price. Don’t waste your money on insurance — see these guys. 10x better than «genius“s.