Hobby Lobby

The staff is rude! I have used this craft store for 6 months and the contact I have with floor staff and cashiers is a giant disappointment.
The framing department is ridiculous. I picked up one framed print that was done correctly and had to wait another 2 weeks for the remaining two prints because they messed up and had to reorder the mat and frames. When I picked up my second print (it coordinated with the first print I had already picked up) it was not what I had ordered. The woman actually told me that what I originally picked out didn’t look nice and she changed it. The mat color and size were different and the placement of the frame trim was not where I wanted it to be. I was told I would have to wait 2 more weeks because they would have to reorder the frame and trim. Wait! What?! I got insulted on what I want to hang in MY home and now I have to wait for YOU to get it right?
I got my print back and was given $ 60 for my trouble on a $ 150 frame job. I am still in the hole because I will have to take the original piece to be reframed so both prints will coordinate.
Shop for craft supplies elsewhere!

Pretty standard hobby store with the exception of the staff. At this location they have the young people working the floor, and all the older staff working the registers. I walked by about 5 employees on the floor who were too involved either talking to each other or meandering about the store to help anyone. I had to ask two separate employees for an item and both were dismissive and unhelpful. One was too busy to look up from what she was doing. At the registers, I stood behind 3 separate cashiers who all seemed to be trapped in slow motion. Sure, a lot of the customers that walk in are either bored housewives or retired but if theres a line forming they should at least make an effort to pause the pleasantries and keep it moving. This is a decent store but the employees suck. Don’t go if you’re in a hurry or need help finding something.

I LOVE this place! I find everything i need and so much more. The room décor is amazing honestly. The only complaint is the employees are rude And the bathrooms are disgusting at this location.

NOT JUST FOR HOBBYISTS
When it comes to holiday décor, and craft items, this is my preferred store to shop. They always have a great selection of holiday décor for inside and outside decorating and it is usually on sale. The post holiday clearance sales are even better and provide a good opportunity for stocking up on your favorite items.
People tend to forget that this store also carries furniture. I was looking for just the right table for my bedroom wall. I wanted something that had a low profile and would not interfere with my walking through the area. I found the perfect half round table and I absolutely love it because it fit perfectly with my décor. It is black and has the bottom shelf that holds magazines and display items. Most importantly the table was on sale for 30% off and is a quality item.
I love that I can walk into this store, (at the right time), to get my artwork dry mounted and prepared for framing while I wait! Any time I can avoid making a second trip, I am elated. The best time to visit this store is just minutes after opening and late in the evening. You definitely want to be careful around the weekend, holidays and during any promotional events. Waiting in line is sometimes the most challenging part of the trip but oh so worth it when you find exactly what you need.
Don’t forget to check on line for printable coupons and the weekly sales ad.

Five people in the return line and one cashier to handle the returns. Three open cashiers to handles purchases. One customer buying. Doesn’t make a whole lot of business sense to me!!!

Yes, the store has lots of craft/​home décor/​seasonal merchandise BUT the majority of the employees are VERY rude and unhelpful. Management (which is even ruder — just totally ignores regular customers after he has seen you in the store weekly) really doesn’t seem to care. Have a lot of turnover in this store as well. Definitely NOT customer oriented. Have been coming to this store (closest one to me) for years but seriously considering going to one that is a little further away because this store’s attitude is continuing to go down hill. Having read a lot of Hobby Lobby reviews on this site and other web sites, poor customer service and attitude have been a problem for a long time and continues to be. Why don’t they take other craft stores’ coupons? They only allow you to use 1 coupon a day no matter what. They would much rather lose a sale than take another coupon from someone who happened to be in earlier that day. Quality of merchandise is «iffy» — some good, some bad.

First tip: wear comfortable shoes. The lines are super long and just when you think you find one that’s not 5 people deep, the cashier adds a closed sign.
Second tip: Don’t judge the size/​fullness of the basket in front of you when choosing a line. It may look like a small amount, but especially at xmas time probably includes 8,000 small ornaments, each of which is keyed in by hand by the cashier instead of scanning them.
Third tip: don’t go on your lunch hour if you have a time limit. Soccer moms with nothing better to do come out in packs in this area and hold up the lines debating on whether or not to buy one of the 8,000 $.49 items they gathered from around the store. Yes, they wait to get in line to do this.

Many times I come here and leave empty handed because I can’t find anything and the only employees that are there seem to be clueless about where everything is and they have a «go find it yourself» attitude even though you already looked and you need help! They’re so clueless on inventory too I’m just so sick of it for now I’ll just buy stuff on their online store and perhaps start looking for another crafts store. this one is just so unreliable. I have been a customer for a long time but it’s time to move on until it gets better.
There was a sweet lady there that was trying to help me (she was like the only one there who seemed to care) and bless her. She has trying to do so many things at once.
Get more employees or something, or at least get more that have better training so they can answer my question!

It surely has everything you need for art and crafts. But what sense does it make with poor/​stale customer service from everybody there? The manager is rude, the person at check out is so pissed off with her job that she unwillingly greets you and rudely responds to your question concerning any item. More over the prices are so jacked up that without using the 40% coupon you would end up with a hole in your pocket.

My GF loves this place! It is huge and they have wide assortment of crafting supplies. Top notch!

«Here’s your one chance Fancy, don’t let me down! Lord forgive me what I do, but if you want out then its up to you…»
I have always loved this song. I listened to it in real time as my mom careened the streets of Great Falls Montana. It is the reason that I romp on the suburbs. It is why I like the Hobby Lobby find. They have everything I need to be self-​sufficient. From jewelry findings, paper, canvas, crafts and glass. I do not have to rely on the «gentlemen» to pay my bills like Fancy. I can create and hustle without turning up ass.
Another Unilocal Atlanta find, I can go and get all I need to create and build inventory. I may be a whore… but I am an art whore, bitch. In the words of Judge Hatchett…” I do not have to shake my ass to make a liviing.”
Creative? It is worth the drive if you are not lucky to live nearby… like me. It is a regular romp of mine in a great suburban shopping center.

have been back twice since my first review and i have to comment, if you have to use the restroom, go before you get here! i had to when i was there the last time and the bathroom was disgusting! all stalls were dirty and when i say dirty, i mean dirty. BUT i’m not going to hold it against them since i’m really just going there for their frame shop. i would just recommend using hand sanitizer after visiting the store since the facilities were so bad.