CubeSmart Self Storage

I came into the office a couple days ago and rented a storage unit. Chris was the representative that was helping me. He was very helpful and informative. I highly recommend going to Chris. He explained the whole renting process step by step and answered all of my questions and concerns. After we processed all of the paper work, he even took the time to lock up the office and walk me to my storage unit to ensure I could access smoothly.

I’ve had my storage unit for 7 months now and the service that I received from the very first day remains the same today. The Staff is very professional and friendly, and Customer Service is something I never had to worry about because they always assisted me with my issues. I was inside my storage unit and realized that I needed additional boxes and it hit me that the store was closing soon — so I was able to contact the store and spoke to Store Manager «Al». Al was very kind and understanding to my need, he stayed over to make sure I had all of the supplies that I needed to complete what I was doing in my unit. Eventually I needed a second storage unit and Al was able to accommodate me with one right across from my current unit. I have referred several people that I know that needed storage to this place and honestly, I couldn’t have picked a better company to do business with.

Honestly for the price it cannot be beat! I was moving in a hurry and the facility I used in the past didn’t have any space available. Being that this was the closest location with comparable prices, I thought I would give it a shot. The young lady in the office was extremely helpful, professional, and friendly. She made a stressful situation (that I normally dread) feel less worrisome. The rental process went smoothly, and she took the time to show me around. I love the fact the area is so secure. You have to enter your code three times at various points just to access the storage area. Also, unlike the other location I rented from before this location has a bathroom so if you are moving and get the urge to go you don’t need to hold it or stop everything to find a public restroom. They have multiple carts to help move your belongings (twice that of the other facility as a matter of fact). The facility and grounds are clean, well kept, well lit and you dont feel unsafe being there which is a plus for a female! The location is super convenient in the same vicinity as Gwinnett Place mall and they partner with Penske to give a 20% discount on a truck rental. The only thing I initially thought was a bummer (but ended up being ok) was the fact that you cant just bring tour own lock. They have a special type of lock that must be used due to the latch system. After Yessinia (?) explained how it worked and the security benefits I didnt mind shelling out the measley 12.99.you spend almost that much at walmart getting a padlock that could be cut with bolt cutters. I am very satisfied and definitely recommend this particular location. This may be common knowledge but the inside units are climate controlled.