Coast Dental & Orthodontics

Stay away! They scamming people out of money. I had appointment to get my wisdom tooth extracted and I called the day before to see if they took my insurance. The lady said the did. I get there finally get to the back and one lady tell me it’s cost $ 385 say my insurance only cover $ 110. So they do a credit application (which I never heard of for a dentist office) to see I approved to get it done today. I was denied. After she came back with the application paper I noticed they ran my credit for $ 8,000 why would they do that when my bill is only $ 385. I left upset and in pain. That save day I had to go to coastal dental in Loganville to pick up my referral. I found another oral surgeon they pulled my tooth and I only paid a co pay of $ 80.

I am not one that likes a dentist (prior experience). I had an 8:45 appointment and I was there at 8:30 (to make sure I had all paperwork done and insurance was approved). I waited for sometime! I was getting more anxious. I was finally taken back to the exam room. The assistant was a very nice woman. She was getting ready to take the x-​rays. Someone had asked if she could come up to the front for a «minute.» Apparently it was take an office photo day. I could hear laughing, someone saying, «Say cheese» and the shutter sound of a camera. 25 – 30 minutes later she back to room and I was upset and angry. She got the x-​rays done and I sat even longer.
When the dentist FINALLY got in, he asked me if I had any areas that were causing me issues. I was showing him where I get pain and he says he can see that on the films (in a tone I did not appreciate). Then why ask me. Now anger was overcoming being upset. When he was done with the exam, his assistant said she was going to get the paperwork of all the work that needed to be done. She came back 20 – 25 minutes later and the estimate WITH my «insurance» was over $ 7000! I was told what the total of this visit was and paid almost $ 100. The woman that does the insurance said that everything else would be covered by insurance. I walked out of the office about 11:30/11:45. 4 months later I get a bill in the mail from them saying that I owe for x-​rays (not the first complaint about being charged for x-​rays that were «supposed» to be covered). I called them to ask about the bill (OVER a week ago) and have yet to hear a word from them!

I love coast dental office. Their customer service is wonderful. From the receptionist to the workers in the back. They explained everything to me as they did it, also made sure I was comfortable with all services. I recommend this place if you’re looking for great and friendly services

Stay away from this place. Everything is a scam.
They have a fancy website with a clean facility with a top notch equipment, but the reality is nothing like it. This dental office is located in the old Pizza Hut building. XD
And they have a new patient coupon for free X-​Ray and exam on their site that clearly states that is for people who doesn’t have insurance yet, but they don’t honor it. They say they have to recalculate the final cost again when you have insurance, blah, blah, blah, whatever.
They are just lazy to do their jobs or simply it’s a scam.
On their site, it says you will get a «nice
warm greeting», but it’s nothing like it. This front lady argues with you full blast right off the batt with an extremely unpleasant and annoying attitude. Just going there is a waste of time.
Don’t go there to get scamed.