Ray’s Auto Service

hard to believe an auto service place can earn five stars but Ray’s absolutely does
had a few things going on with an old Lexus. throwing codes, a problem with power windows, broken key fob etc. these guys were awesome. easily $ 1K less than taking it back to Lexus (based on past experience and looking online for the codes). really helpful, patient, calling to explain exactly what was going on, telling me to keep an eye on a couple of things that might need attention in the future (not pushing at all to do the work now).
this place will get all my business from now on. so happy with them. tell everyone!

Ray’s Auto Service is the best in the area ! I initially brought my vehicle into Toyota and was quoted an absorbently high estimate totaling over $ 3k. I contacted Ray and was quoted a price for repairs at less than ½ the cost of Toyota. I am on a restricted budget as a single Mom. To sum it up Ray is fast, honest and reliable. I received a call that there was an incidental finding that I had to a couple of crack hoses and an issue with my radiator. Advised me that he may need to keep my car overnight because he didn’t feel comfortable releasing vehicle to me without completing this repair. His integrity is refreshing !!!
I was a bit anxious as I couldn’t be with out car as it’s my only means of transportation. He dedicated a mechanic to my car and made it a priority. My car was ready by 5pm and a very satisfied customer picked up her vehicle. I will be referring others and plan to return for repeat business.

Needed a car inspection on a used car I was checking out from Bay Area Auto World around the corner. They fit me in on Saturday May 24^th thankfully and took my car in at the exact appt time. Mechanic was polite, professional, thorough and diligent in preparing my report. Needless to say the car didn’t work out, but being fully informed of the car’s condition saved me from buying something that needed too much work. Information is power, and in this case, also priceless. I would never hesitate to take my business there again. I found Ray’s via google search of nearby auto shops to Auto World open on a Saturday. Thank you, thank you, thank you! (Also wrote a review of Bay Area Auto World. Meh.)

Who is afraid mechanics rip you off? Me!
Who doesn’t need to over charge to make a living? Ray!
Who loves their job? RAY
Where should you go if you need a quote? Here!
So my car was leaking oil and I freaked out! It was losing oil by the second so I did the following:
1. Unilocaled the closest place near me
2. Made sure a car rental is nearby
3. Called the mechanic and asked if I can stop by
4. Drove there immediately!
Ray said they will have a quote for me within an hour. So I waited expecting to pay a couple thousand. After they examined my car, they said whoever changed my oil punctured the oil filter causing the leak. They quoted me $ 90 to fix everything in 1 hour or so. I was so relieved it wasn’t anything major and that they didn’t try to over sell the problem. Also they didn’t try to sell me any extra «protective» services. (Super standup gentlemen!) I just decided to sit and wait while they fixed my car. Chatted with Ray and really appreciated a standup mechanic business.
Gosh if I have car problems, Ray’s will be my first stop!

Ray and his team have Always taken good care of our families cars. We have used Ray’s Auto for over 6 years and still to this day give them 5 stars! They treat you fantastic and they are very very honest!

Ray’s is now our regular shop. They treat you well. They try to provide fast, reliable AND cheap. They communicate with you. My last visit was to get engine cooling system leaks fixed on my 2002 SUV — you can imagine it wasn’t in great shape.
Ray’s spent time on the job without going over budget, and when something wasn’t right the week after their repairs, they fixed it immediately. It’s clear that customer service is very important here.

As a single woman, I had complete faith and trust in Rays Auto Service. They are honest, helpful and most professional. I had my brakes and rotors replaced. Thank you gentlemen, I will be sure to recommend your services. Maria Cooper

Ray is great. Extremely honest and great service. Even when we lived in Southern CA, my wife and I would do all our major work up here. That says it all!

Going to an auto service, you want three things: Someone who is fast, reliable, and cheap! Nine times out of ten you get two of those items, not three.
The same is true from Ray’s! You get reliable and cheap! The fast part is negotiable because Ray’s, unfortunately, has become popular!
This guy isn’t out to «rip you off!» No sir! He does the work that needs to be done, and he does it well!
Now, I’ve gone to other places in Dublin and have been «ripped off!» I once had a «rebuilt starter» put in one of my vehicles and dog gone it, a year later the starter needed to be replaced. I had Ray do the job the second time and I’ve never had that problem again.
Taking your car to some other place in the Tri-​valley? O.k., but you’ve been warned!

I have two older European cars and don’t trust any other Mechanic with them than Ray!
Ray and his Mechanics are amazingly professional, take the time to go thoroughly over all the work that will be done. After the work has been done he even takes the time to show you the bad parts replaced and tips on how to treat your car to prevent further issues.
I’ve moved to San Jose and still travel to Dublin to get work done on my cars.
If you need an honest mechanic that is highly skilled and who charges a fair price go to Ray Auto Service!!!

Have been going to Ray’s for years and wouldn’t dream of going anywhere else!!! He provides great customer service and its always honest with you. He never charges more than he should (and frankly probably doesn’t charge as much as he should!)

Ray’s Auto Service is outstanding. All of my vehicles are serviced at his establishment. His rates are always fair, he shows you exactly what’s wrong before they start the work, and show you the replaced parts afterward.
I can’t say enough good things about my experience. I recommend his shop to all my family and friends.

I went into Ray’s first thing this morning because my car was making some strange noises. He immediately took a look and found that when my dealership had replaced some belts, they had forgotten to re-​tighten some of the bolts they had loosened, causing a loud rattling sound. He fixed their mistake in less than five minutes and sent me on my way. Friendly, quick, and professional. I’m a very happy camper right now and will bring my car back if there is ever another issue with it.

5 stars are not enough! Top notch PROs!
I have an 2002 MR2 that had a transmission noise. I took it first to Dublin Toyota for an estimate. They told me that my transmission was shut and also one of the axles. Both needed to be replaced.
They wanted over 4.5K for that.
I took it to Ray’s auto, where after inspection I was told that the noise came from a loose bearing, the transmission is fine and the axle needs the boot replaced. While he was at it, the clutch was replaced as the car reached 100K miles.
The whole things cost me less than half what Dublin Toyota wanted.
Guess what — the car now runs super smooth and quite.
Now I can tolerate a 10−25% difference between vendors, but to charge twice and not get the problem fixed is just too much for me to call reasonable.
Ray is an incredible mechanic with an amazing ear for diagnosing issues. His workers look up to him. From now on, I am having both cars serviced only with him.

First and foremost, I live in San Jose and will commute to Dublin just to have my car serviced by Ray. He is quite possibly the last honest auto mechanic in the bay area and never tries to sell or service anything you wouldn’t need. My car is well into the 200k miles and still running like a champ undoubtedly because of the attention to detail and many years of experience Ray and his crew have under their belt. I highly recommend this mechanic shop to everyone!

Go to Ray’s Auto Service first!
If you have a problem, go to Ray, he will find an effective solution for you at an amazing price.
I went there for the first time a week ago, based on a referral and the previous Unilocal reviews. From the moment I stepped in the shop, I was greeted with a smile and a friendly wave from Ray himself.
He answered all my questions in a way that, I, the «Cars for Dummies» reader, could understand. Simple and clear.
Though he had many customers ahead of me, I still got my car back at a time that was unexpected. I thought it would take longer.
I have some more issues with my car and I will take them to Ray to fix them.
He knows how to keep customers. With Trust, Respect, and well, you end up Liking the guy too!
Thanks Ray!

I’ll pile on with the rest of the positive reviews for Ray’s Auto. I’ve taken four different vehicles to Ray for repair, and he has done a great job with all of them. Very easy to work with, and the rates seem very reasonable. Just had a radiator hose leak fixed — $ 93. Ray’s is the type of place you want to tell your friends about.

Updating my review to 6 stars.
Ray’s Auto is honest, thorough and reasonably priced. I joined Unilocal in 2008 just to write a review about this auto repair shop. This place was recommended to me by a local smog test technician when I asked about an «honest» repair shop in the area. This place is just that. Ray is the type of guy that will advise a customer based on what’s best for their car (and budget) rather than what’s best for his bottom line. Seriously. Thank you Ray!
Its worth noting that this place is about 33 miles from San Francisco. My AAA covers towing for free up to 35 miles so when my car needs repair its easy to tow it right to the lot. This is the best mechanic in the Bay Area, you won’t regret bringing your car here!
— Toyota Avalon 210,000 miles and counting!

I was referred to visit this place from another satisfied customer and I will never go to any other! There is no other place that I would trust with my car than Ray’s Auto. He offers the best service, and is fast and friendly. You don’t feel like you are just another number. They really care about what they do and Ray takes the time to explain everything to you. He will never, overcharge you … Just honest, and great service… They even came to pick me up at my home when my car was ready! That is great service! If you want a trustworthy auto service, please visit Ray’s. You won’t be disappointed!