LH Voss Materials

I have no complaint’s about L.H. Voss and my wife and I have bought from this landscaping
business a few time’s already. As you know California is in a drought, I worked very hard to keep my front lawn green during the hot summer month’s. Well I had to let the grass die and so with that my wife and I took out the dead lawn and started landscaping the front yard. We went to L.H. Voss and purchased several rock’s and some tan bark. Since I had a truck I had
the tan bark put in the bed of my truck. We also purchased a huge 900# rock and had that
delivered to our home. The rock was delivered and the employee from L.H. Voss placed the
rock in the corner of our yard near the garage and driveway. No problem what so ever. Our home is a corner lot and the front yard is divided by the walkway leading up to the front door. Anyway we started doing the other section of our front yard and had gone back in summer 2015 and purchased some more rock, and some of the rocks had to be delivered to our home. This went smoothly and the rock was placed in the spot we had chosen by the delivery guy without issue. With that said I will do business with them again as we need to finish the other section of our front yard. We have also added drought tolerant plants and with the rock look’s more natural. Less work trying to keep up my lawn and using less water in the process.

So I see the comments. The way I see it, this is a rock house — not a five star restaurant. Wake up people. Get real.
My experience was quite positive. I’ve had two truck loads delivered so far with some final mulch and rock to be ordered next week. The drivers have been amazing — dumping the rock right where I needed it with no attitude ever. They backed up into my backyard, with 6 inch fence clearance on each side of the dump truck. No issues.
I do wish they had a pricing sheet of some sort as that would’ve helped my process (and family discussions on what to buy). But it all worked out. I would do 4.5 stars but I need to round up.

This place is exactly as Unilocal describes a three star review: A-​OK.
The people who work here are not friendly, but I was there to buy a truck load of rocks so I didn’t care much about friendliness. Truth be told, the guys here are not unfriendly, and these days I actually prefer the stoic workers at Voss to the faux cheerful people at other retail places.
So I walked in, told the sales guy what I was looking for, he showed me the samples and I picked out the type of rock I needed. 5 minutes from walking in to having receipt in hand… I pulled my truck around to the rock yard and the front loader operator silently loaded up my truck and I was gone. A total of about 10 minutes from parking to leaving with a loaded truck. I wish more businesses were this efficient.
Again, if you like to shmooze and get your butt kissed by salespeople, this isn’t your place. The prices are ok and the service is fast and the quality is decent. A-​OK.

Got some soil here. I appreciate how they don’t charge extra for smaller orders (could only fit half a yard in my truck). Soil seemed to be of better quality than obtained elsewhere. Also provided helpful information on possible variation in rock colors from one time to another, depending on the seam that was being mined.

We got a lot of their weed blocks. They told us they’re the best and we paid more than we should have. Not 4 months passed weed is growing out of them. They don’t work at all. I got a different brand from home Depot for my house 3 years ago and no weeds. They really
offer better quality products especially when they’re going to charge you 20% more

Do landscape material companies train salespeople to be rude? Maybe it is a requirement to work there. We just came back from there and I’m sure they will remember us after reading this review.
Just like another reviewer mentioned below, the salesperson at the counter is about as un-​friendly as they come. I was there on another occasion a week ago to look at materials and he was in a bad mood then, so perhaps he just isn’t happy about his life or business. Seems we are not the only people with this opinion. Fortunately, the people working in the yard were nice and helpful, but have inaccurate information. This is the bosses fault, not the employee’s fault, but I bet the boss will yell at them anyway because he is never wrong (so he thinks).
However, our biggest problem is the way they price things. We were looking to get a truck load of mahogany bark and the sign posted beside it read $ 49 per yard. While talking to a helper out in the yard, he says the price changed a couple of YEARS ago and it is now $ 52. Geez if it change 2 years ago, why not change the sign?
Then we go inside and talked to grumpy. He says the price changed 2 WEEKS ago, not two years ago and the price is now $ 55. So why can’t these people get their story straight and communicate. Even if it was changed 2 weeks ago, they should have changed the sign right away. Based on the attitude, I’m thinking they purposely do this to mislead people. Three years ago was the last time we bought bark there and they were much friendlier and even gave us a 10% CSAA discount.
Clearly we will never go there again and if you do, don’t say I didn’t warn you about the attitude and pricing. They act like they are doing you a favor to sell you material at secretly inflated prices.
May 2015 and I’m adding this update.
We finally went to Home Depot and bought the same brown bark in 2 Cu Ft. bags. It took a lot of bags since 27 bags = about 1 cubic yard; however, after doing it this way, we much prefer doing it in bags instead of having a big truck dump it in our driveway and then having to clean up the mess afterward. Delivery of the bags was cheaper than delivery cost from Voss. The biggest advantage is that the cost was 60% of the price so on our project we saved over $ 200 !!! Also, it was a lot easier carrying the bags to the location where we wanted to spread the material instead of having to put it in a wheel barrow and getting it to difficult hillside locations. Now I don’t know why I was stupid enough to ever consider having to buy it in bulk. The HD process was a lot simpler and cheaper.

The person working at the counter was not very friendly or helpful. I compared their prices to home depot and found that they were 3x-​4x the cost for basic landscaping materials such as black mulch, shredded redwood, etc.

I live a few miles from LH Voss (Dublin, CA) and have always received helpful information, sound advice and good service. They have a nice selection of products and I think they are reasonably priced. I have to say, «Yay! I’m a fan.»

We have been to LH Voss Materials several times now and have found them most helpful. We told them what we would like to get accomplished and they gave us advice and how much we would need of compost and pavers. We found them friendly and very helpful. And there are many displays there to give you ideas and samples of what you might be needing. I give them a five star rating.

worst place in the area, price is more than double vs other store. sales is not very friendly, or helpful. never go back.

They analyzed my needs for new topsoil for my new garden planter and also helped me figure out how much I needed. They mixed two types of soil for me and dumped it precisely where I wanted it in my driveway. Everyone was helpful and kind from the salespeople to the delivery guy. They were on time and their prices were reasonable. I definitely recommend this company for landscaping needs for local homeowners. The people at Armstrong Nursery recommended I go here for my planter and they were right on with this suggestion.

Great place to go to! They have a great selection of landscaping stones. They were so helpful and nice to my fiancée who doesn’t know anything about landscaping stones. She was only looking for stones for our wedding and these guys went above and beyond for her.
Great customer service, which makes this a great place to get landscaping materials. We would come here again!

This is the best place ever! They are very helpful and really know there stuff. I went to get some moss rocks and Bob helped me pick out some really nice looking boulders. The prices were less the the other stores near by. I couldn’t believe all the other materials in there showroom, along with the waterfall features, this place was even less expensive then Home Depot and they sell rocks by the bag. And soil if your planting a garden. You have to see it to believe it.