Hms Heating & Air

Even though HMS doesn’t specialize in residential, I had Anthony and his team put in a new furnace at my house a few years ago. Pricing was good and the installation went perfectly. The new 2-​stage furnace was an amazing improvement over our old one. Would not hesitate to use them again.

I am guessing the review from Joe C. in 2008 may have been posted by a residential user, which is not the specialty of HMS. I worked in commercial property management for several years, and I relied heavily upon HMS and their expertise with large commercial equipment. They took excellent care of my properties — from the old, dilapidated Class C stuff, to the outrageously valuable Class A buildings. Anthony, the company owner, is honest and knowledgeable, and always keeps the property manager’s interest in mind. His technicians, particularly Aaron, are professional and brilliant and will be happy to explain exactly what they’re doing, and the best way to improve and prolong the performance of your system. I would recommend HMS to any commercial property owner I encounter.

I called this place because someone told me that they were OK. Guess what not all referrals are created equal. I placed several calls and emails to this company received one email response that indicated they would get back to me. A few more phone call messages left with a very nice lady (receptionist) and a few more emails. — You guessed right no response. Whoever runs this place needs to revisit the lesson on customer service — RULE #1 One– If someone calls you they probably need your service (they have bucks they want to spend) call them back. RULE #2 if you cant’ help them out let them know that and refer them to someone else or pass all together — this is called COMMON COURTESTY… Most people with common sense understand this way of treating other people. If you call this company good luck — Have a nice day.