DSW Designer Shoe Warehouse

This is a great DSW. They price match and I brought a pair of Nike runners for a fantastically low price. I also was looking for a pair of leggings and Jonathan was wonderful in helping me find just the pair I wanted with Free Shipping. They also have a reward program! Great place to shop and I love to shop!

Great selection of shoes. They seem to have a larger variety of styles and sizes here compared to the Pleasant Hill store. I got a great deal on some boots and flats. Can’t beat these prices and quality of the shoes.

This was my first time here and I found some nice running shoes at a decent price in my size. Place has more shoes that the outlet malls and it is wide open and easy to shop here.

I am going to give three stars… because most of the time I have had a good experience here except the last time. I had placed three pairs of shoes on hold. and when I went to pick them up two pairs had been put back on the floor. And the girl who was helping me had no customer service skills. NOT friendly at all.

Talk about an exercise in futility and frustration.
I have committed a terrible crime. I am a woman with wide feet. Last December I went to 7 stores searching for a pair of boots. Department stores, shoe stores. The salespeople acted like wide feet were akin to having Ebola, «We don’t sell shoes for wide feet!» in tones of horror.
After 7 stores I finally found a pair. The catch was that they were also for wide calves. There is absolutely no relationship between foot width, a function of bone structure, and weight. A person could be dangerously anorexic with wide feet, or morbidly obese with narrow feet. I got the wide calf boots even though I did not have wide calves. Since then I have dropped 30 lbs. and the boots look like clown shoes.
I Googled boots for wide feet and got 6 pages of links to boots for wide calves. I tried an online chat with a «shoe lover» who sent me a link to 6 pages of links to boots for wide calves; she used the same Google I did.
But there was hope! DSW and World of Shoes, quite close to each other and near where I work, advertise they sell shoes for wide feet. I tried both yesterday.
First, DSW — I saw a pair of gorgeous boots, only available in medium width. Found another pair I liked, only available in medium width. After a long search, I found a store employee and explained I need boots for wide feet, NOT wide calves, wide feet. He said they had none. I asked why they promote themselves as selling shoes for wide feet. He explained they carry a few specialty items, for example, here is a pair of boots for wide calves. Good grief. He then said that manufacturers vary and I should try on mediums in hopes of finding some that I could get my feet into. Clearly he neither knew nor cared about the painful and frustrating HOURS I have spent trying to cram my feet into pair after pair of shoes that were too narrow. No thanks.
So, World of Shoes. At least they had staff easily available. They told me they don’t carry anything for wide feet. When I asked why they promote themselves as selling shoes for wide feet, the man explained they carry a few pairs of athletic shoes for wide feet. I can get those easily, by buying men’s shoes.
After a very frustrating waste of time, I went home, without shoes.
Department stores won’t sell shoes for wide feet, shoe stores won’t sell shoes for wide feet, even shoe stores that advertise they sell shoes for wide feet won’t sell shoes for wide feet.
A few years back I saw an article in the New York Times about a doctor who amputates part of women’s feet so they can fit into narrow fashionable shoes. That seemed to epitomize a sick society; instead of making shoes to fit feet, mutilate feet to fit shoes. But that is exactly the attitude I saw at both stores. You with wide feet, get out.

Kind of an outlet store but DSW offers an extensive shoe selection. It has both off brands as well as more expensive ones such as Steve Madden. Neat store with great pedestrian walkway efficiency.

I stopped in yesterday while I was in the area. This store is nothing like the SF flagship store. This store is like the McDonald’s of the flag store. The shoes look cheap like they just came from China last night at 7:00 p.m. It is a large store and reminds me of DB Shoes. Yikez!!!

Found amazing shoes but one of them was missing from the box. Philippe went through dozens of pairs of shoes in the area and found the missing one! He was awesome!

this is the only reason why i decided to make a Unilocal account. just because of this phone call!
i was calling the store to ask if they have the brand «pajar» (canadian brand of boots)…i saw it in stevens creek but not my size… trying my luck with the other 2 bay area stores.
the very queenly voice named «reyna» says without an effort of at least checking and not a strand of customer care lingering in her said
i am not familiar with that brand so we don’t have it!
there goes the fastest way to lose a customer just because an employee of this store lives in «i dont know that thing, therefore it doesnt exist… kingdom!»
nb: that one struggling star is only for the managers effort on helping me after «reyna’s» reign!

I don’t write reviews often but I had to write a rare one after my experience today. I bought a pair of cute wedges from last week, and loved them so much that I threw away the box and receipt as soon as I got home! (Bad move, I know.) Anyway, today I wore them for the first time to work and as I was going up to my office in the elevator, I noticed that the big gem on the front of both shoes were DIFFERENT COLORS! Ah! I freaked out all day, ran over to DSW on my lunch, and was prepared for them to tell me that without a receipt or box, I would be out of luck.
But nope! The sales associate (ah, I can’t remember her name!) apologized profusely to me (even though it was all MY fault) and told me they could exchange them anyway! I literally stood at the register, took off my shoes, exchanged them with another pair, and put those ones on. Easy peasy!
There weren’t any hoops to jump through, and they didn’t make me feel like a bigger idiot than I already felt like. So I’m definitely happy with this location and will be coming back.

The have a ton of cool shoes here, I love how the inventory changes seasonally & very frequently! I’ve found some good deals on a lot of well known brands. This is another place that needs to be checked out frequently to make sure you show up when they have a bunch of popular sizes in stock.

DSW … It’s a love /​hate relationship when it comes to DSW, I have been shopping at DSW location in Dublin for several years and overall it’s a fantastic store with fantastic prices, however I do have a couple gripes so to speak. Mainly the staff is often scattered around and not very easy to identify when needing help. However when you do identify them and try to get their attention, they are always in a rush or occupied. Additionally there never seems to be any good options in the clearance section for men’s shoes. The woman department trumps the men’s by a lot.
I can definitely say that the staff needs to be a bit more attentive and helpful as I have visited other DSW locations and have found the staffs at those a lot nicer and helpful.

Nice store and good selection, but often times I can’t find my size. I’m a 6.5 or 7 in shoes and when I use to come here I could remember never having an issue, but when I revisited anything that I seemed to like they didn’t have my size. Maybe I just caught them on an off day, but I’ll have to revisit soon.

I absolutely love/​hate this DSW! It is always super organized and has amazing selection and sizes… if only I could go and not find another new pair of shoes… :)

Shoes, glorious shoes!
DSW is probably my favorite shoe store in Dublin, and I’ll tell you why! It’s located in a little shopping outlet next to Ross, Marshalls, Michaels, etc., so it’s kind of a neat place to check out if you’re already in the area anyway. Ross has cheap shoes, too, but not like the quality you will find at DSW.
I’m very particular about my shoes; they have to fit just right, and they have to look just right. DSW is where I found my favorite pair of black lace-​up boots, that I am oh-​so happy with. At first, they blistered my feet so I had to break them in a lot, but now they are as comfy as a pair of Uggs with no fur.
Pretty expensive for being an outlet of designer shoes, but it was the cheapest I’d ever seen a pair of boots like that, so I was willing to cough up $ 60 for the cutest pair of boots I’d ever seen. Even at Target they can get up to $ 50, and these have lasted me quite long and held up very well. They still look new!
But DSW doesn’t only cater to women, it has a very nice Men’s section too. My guy friend (who hates shopping) actually doesn’t mind coming here because he likes finding comfortable shoes to wear. There’s something for everyone!

This review written by my wife about today’s shopping experience at DSW store in Dublin:
I bought a pair of shoes on Sunday, as it turns out one shoe was damaged! So, today I visited the store to return it. After staying in the long line with my infant baby, I finally got to the cashier, who kept my shoes and offered me to grab another pair to make an exchange. After I got another pair from the floor, the cashier said that I need to go through the same line again to get to her to complete the exchange transaction! THIS IS JUST PISSED ME OFF!!!
I had to stay in line AGAIN with the crying baby to get to the same cashier girl! By the time I got to her f. register I had only one desire– to get my money back!
After such «lovely customer care» and «unique» experience I have NO DESIRE to shop at DSW ever again!
GOODBYE DSW-​YOU SUCK, HELLO AMAZON!!!
Irina H.

This store is amazing, and it’s the first one I have been in since I moved to California years ago. DSW is organized well, the staff are friendly and will help you with whatever you need, there is ample parking outside (shopping plaza parking), and you will surely find the perfect glass slipper while shopping here. Guaranteed.
I went in looking for shoes for a very formal event. I had something in mind; heels, simple, no «bling», metallic tones, and not platform. It didn’t take long after I browsed up and down a few isles and landed upon the perfect shoe. There are several alternate sizes below the one on display, so just pray you get lucky. Otherwise, you can request that they check in the back, of course. These shoes ended up fitting perfectly. They were made well and were actually on sale! I saved about $ 30.00 from the original price which was stellar.
Checking out was fast and easy. I cannot wait to come back (and soon) to add to my collection.

What a great store! 2 men were on top of everything, organizing and cleaning mess other people made. Shoes were easy to find. Some great finds in the clearance section.
I fell in love with few pairs of shoes but they didn’t have my size :-(I will go back later to see if they get more.
Prices are pretty good, some cheap and some little expensive. They have great selection of shoes, purses and accessories.
Store is very clean and organized. Comfortable to shop in :)
I will be back…

I was in the market for a specific type and color of sandal, so headed to DSW figuring they were bound to have what I was looking for. Although they didn’t, I have to say that I was pleasantly surprised by this location. It’s a manageable size and very clean and modern looking on the inside. Parking was plentiful on a Sunday.
In terms of selection, I’d say they pretty much had EVERYTHING BESIDES what I was looking for and my eyes wandered towards many a beautiful pair of sandals. However, I stuck to my game plan and left empty handed, not finding specifically what I was looking for.
Their clearance section was well organized and stocked, and the regular priced items were all well arranged too. Prices are DSW reasonable and they have a wide variety of name brand options. I’d definitely come back here again for any shoe needs (or wants.) It just wasn’t in the stars for me to walk away with anything this past weekend.

1. The customer service here is stellar!
2. My friend found shoes she loved near the door (Vince Camuto heels) and said the were like walking on air.
3. DSW is one of my favorite stores and this one happens to be next door to another one of my favorite stores… Half Price Books. This location is like my shopping heaven. :)