Discount Tire Store – Dublin, OH

Chuck and Andy both provided exemplary customer service today. I made an appointment for the evening, got off work a little earlier than I thought, swung by and it was a MAD HOUSE! Tons of people. I overheard a CSR say there were 13 cars waiting to be worked on. And yet, they still got me in early, plugged my tire’s leak for FREE aaaaand filled each one of my tires, including my vastly underfilled spare. Dudes are amazing. Go here. I’m not docking any stars for it, but FYI they don’t have WiFi so hard to do work on my laptop. But these guys were so good — who cares?!

Much better service than the grove city location. They had to order my tire but still had me in and out in less than 30 minutes the next day. Very friendly and knowledgable with very fast service. I will be back the next time I need tires

Very friendly and professional. Bought 4 tires for my truck and i was in and out in 30 minutes. No pressure just informative. Hard to find service friendly these days. Discount tires impressed me.

Received an estimate from Tire Discounters and decided to spend some time comparison shopping. Discount Tire sold the tire brand & make that I was interested in for $ 43 less each-​that is, $ 172 savings on 4. I was also given a 10% discount for military service!
Oftentimes, your first impression of a business is made by the first person that you come in contact with and that sales associate was Taylor Hall (name obtained from business card):
patient (not hurried), attentive, knowledgeable and informative. Spent time explaining tire tread and how it affects your driving and safety. Only con is that he didn’t tell me that the road-​hazard insurance «certificates,» for replacement and/​or refund of purchased tires, were optional. I truly don’t believe it was intentional or deceptive & it’s a good idea to have this insurance since the warranty only covers structural problems with the tires.
So, I was told, after purchasing the tires, that they would be delivered around 10 AM the next day and they were. I was given an approximate time it would take for installation and they finished 15 minutes earlier than expected. The service technician that installed them (Chan) came to the waiting room to explain what had been performed and when I should return for a rotation.
Another associate, Chad Seslar, also part of this exceptional team, further addressed my concerns regarding tire alignment, insurance and inflation.
I highly recommend this business, at this particular location, and feel assured that service after-​the-​sale will be just as commendable.

Excellent service, great people and great company. They will inflate and even patch your tire for free which is a great way to keep the roads safe for everyone.

This place is legit! I spoke to one guy (Andy) on the phone and another (Aaron) in person, and they both were very friendly and knowledgeable. They really took the time to figure out the best tire for my car and budget. And from some comparison shopping online, the prices were great too. Their website has an «out the door» pricing feature that proved to be accurate. The price for 4 Roadhuggers for my Honda Accord (including warranty, tax, TPMS fee, all that jive) was $ 653.
I won’t be getting my tires anywhere else. I wish they did other stuff, I’d take my car there for everything.

Got home from work found a flat tire on my wife’s car. It was almost 6pm. Called to check if they were open, the manager said they could take a look at it if I could get there soon. I asked when they closed and he said 6, but they would wait for me. Headed over, got stopped by a train and an emergency vehicle. They waited for me and fixed the tire at no charge. Can’t beat that. Everyone was friendly, even apologized for not having coffee in the closed waiting room. Awesome customer service.

These guys are great! No BS here! Good price for what you get as well. Wasnt very time consuming. These guys are awesome!

Awesome customer service and staff. I had a pleasure working with Chad. Unfortunately at no fault of their own they did not receive the size tire I needed in time for my appointment. Chad found me the right size tire and give me a great deal. Thank you Chad and a staff of Tire Discount Co.

Chuck and JR did everything I could ever ask for to take care of my problem. From their exceptional customer service to the lengths they went to in researching and solving the issue, I cannot express how pleased I am. Their pricing was very fair and the way they cared about me and my vehicle was priceless. If you are like me and value customer service, knowledge, and fairness, Discount Tire is the place for you.

Fast and friendly. Stopped in on the fly in late December to get tires rotated. Turned out that my front tires were bald. Got me into a new set of Michellin tires + road hazard at a very reasonable price. In and out in 1 hour! Most importantly, they were honest and trustworthy with their diagnostics. They didn’t try to sell me any services I didn’t need.

Very professional and friendly. Introduced himself and then said it was free tire repair they offered me a warranty with the tires even though I didn’t get it though them. About twenty dollars a tire which isn’t bad but I wasn’t interested. Clean business and I was greeted when I walked in and said they would be with me in a minute. Not a bad place to get tired they had mine in stock had to order them from another business. Nicely decorated for Christmas for a tire place lol thanks

Had an excellent experience, always courteous and informative. I have had at least 6 cars tires replaced over the years. Always happy with Discount Tire, I appreciate the options for tires, info and good prices. Thank you!

My plan: bike ride; my car’s: flat tire fix. Guess who wins?
So I came here, where I always go for tires. Their prices are right and they fix them for free. Even so, I had not planned to do a review – just wasn’t feeling it – until their awesome and friendly customer service compelled me to do it. Never in my life had I met such a warm, friendly staff. They made me feel like a long lost friend.
They fix tires for free. So if you had a chronic leaky tread come here. Right in the door I was greeted with a smile. No waiting, he walked out with me and checked for leaks. Sure enough he found a screw, no doubt pick-​up during one of my cars intimate trysts with the pot holes of Columbus. Inside he check his records and ask if I would like them to be rotated, a service for free I was entitled from buying the tires here. I accepted, was told it would be 45– minutes, and took a stroll through the Sawmill asphalt desert. I came back 45-​minutes later and sure enough the job was done.
The clerk went through everything they did: removing rust from the wheel, patching the tire, inspecting for damage, ect. When I went out the mechanic was also super friendly, going over once again what they did, and showing me the tire for verification.
In all, fixing the leak and rotation cost me nothing. I had a great experience here and recommend for all.

Good, inexpensive place IF you know about cars and tires. If not, BEWARE.
My kid had an entire wheel stolen. One of the back wheels. Each back tire had about 30,000 miles on them. The fronts had about 15,000 miles and were purchased at this same Discount tire. All 4 Falkens.
I got a salvage rim and my wife and kid took the car to discount tire to get 2 new tires on the salvage rim and on the other back rim. And to balance and rotate the fronts to the back. Put the new tires on the front. All the same Falken tire.
Discount tried to sell them 2 USED Cooper tires to replace the ones with only 15,000 miles on them. I find this to be incredibly unethical. I know that some of these places upsell. Fine. But to make the tire condition on the car worse? For an additional $ 127?
Fortunately we held firm and did only what we requested.
Also have to note that they were hard selling the warranty coverage too. And trying to sell her a new tire since she unfortunately mentioned that it had been repaired. It had a small screw in it that was easily repaired.
Tire places don’t do this to me. Why try to take advantage of a woman and a kid?
Hard selling of unnecessary things. Stand firm. Beware.

Can I just say that it’s a pleasure to bring my cars here! Had yet again another very positive experience visiting here recently to get my 4 tires on my car’s expensive stock alloys balanced properly for a fraction of what my dealer wanted. Job done well in 1hr! Thanks guys. 5 stars, absolutely.

I had a great experience at Discount Tire. The treading on a tire of mine was really getting low, so I chose the tire I wanted to buy and scheduled an appointment online for a Saturday afternoon. Upon arriving, the place was very busy and I was a bit nervous I would be spending my entire day there. The couple in front of me were told it would be 2 hours before their car was done. However, since I had an appointment, they quickly got everything taken care of and I was out in a little less than 30 minutes!
The guys there were really friendly and I have no complaints. I’ll definitely be coming here in the future for all my tire needs!

My experience at this location was great. Excellent customer service and a very affordable catalogue of tires to fit whatever your budget may be. I’ll be back for my next set of tires fo sho!

This place sucks. My husband had gotten a flat tire, pulled into this location and they told him to go elsewhere, because they only had enough air to finish the one car they had on the rack. REALLY??? A tire place without enough AIR, that is just stupid. I will take my business elsewhere.
Sorry, Discount tire, you lost out on us buying 2 new tires from you.

Best price I could find, quick service, no high pressure sales. Place was clean and none of the employees looked like delinquent drug addicts.

We had the winter tires on my wife’s SUV exchanged for summer tires at Discount Tire recently. This is a relatively simple thing to do, but a different brand of car service center managed to screw it up two years in a row.
Our experience with Discount Tire was far better. We booked our appointment on-​line a few days in advance, dropped the car off and ran a few errands. The SUV was ready in less than an hour (as the manager said it would be.) The final bill was about half of what we’d paid in previous years as well.
I’ve learned my lesson and we’ll be back in the fall when it’s time for the winter tires to go back on.

OK. So, I have to give it up for this Discount Tire. I came in here on one of those snowy miserable days all cranky and ready to chew somebody up, but Discount Tire turned my day around.
I have had TERRIBLE experiences with DT, but this place is totally one of those exceptions.
The prices here were good. The technicians knew what they were talking about and were extremely friendly.
This is one of those times where Unilocal really did help a sister out as far as reviews, because the place was solid. Helpful, friendly, quick and easy on the pocket book, but we still left with a decent pair of tires.
HOWEVER… aside all the happiness and sunshine and great enthusiasm… I cannot give them a 5 star rating simply, because all they can do is CHANGE YOUR TIRES.
They cannot align… they cannot check brakes… I mean… WHY NOT?!
If you are getting so many customers in and out, then why wouldn’t you have the machinery to do such things regarding tires?!
Another mystery, but alas… this DT has won my car’s tire changing heart.

I’ve been giving Discount Tire my business since the first year I started driving. I’ve been cursed, when it comes to car and tire preservation. The cost of DT tires is very affordable. Off course not top notch slabs of rubber, but durable, decently priced rubber rounds to buy.
This was my first time at this DT location. I was mentally preparing myself for a large crowd of customers, with several cars in line before me to get fixed, when I arrived here. To my surprise there was only one other customer seated inside, and my car was third in line for a change-​up. I only had to wait about 45 minutes, and to me, this is quite efficient.
I was greeted when I walked in. The gentleman who handled my situation was polite an pleasant. Low oldies music was playing in the front. And the seats are comfy, should u have to wait around for the repair.

If Discount Tire was a man, I’d leave my husband for it.
I normally dread going to car repair shops, but this was about as painless as it gets. First, they have an online appointment setter so you can make an appt even after store hours are closed (genius!). Second, my appointment time was for 8:30am to fix a flat tire. Got there at 8:20. In less than 20 minutes they had the tired changed and sent me on my way.