Charles Penzone Grand Salon

After seeing Jaqi for 5 years, she retired and recommended Brindel. I saw her for the third time a few days ago and I love my new haircut! I showed her a picture and I got EXACTLY what I wanted.

I have been a client at the Dublin Grand Salon for 15 years after moving to Ohio from Oklahoma. I no longer live in Columbus area but drive 2 hrs just to see Marci and Carrie for my beauty needs.
Marci is one of the best stylists around! She’s very professional and makes your salon experience amazing. We spend the entire time catching up and laughing! She makes fighting the traffic well worth it!
Carrie is an amazing esthetician! I can always count on looking my best after our wax sessions. I never have to worry about losing my eyebrows after an «oops»! She knows what looks good for you face and eye shape and her personality rocks!
Love my girls and will not use anyone else!

As awesome an experience a shampoo and cut can be! Parker does a great job and the reception upon arrival and check-​out were friendly and efficient.

I scheduled an appointment with Vita after a friend recommended the salon. I arrived 5 minutes early and waited 15 minutes after my appointment time to be greeted by Vita. Unfortunately, my husband had a last minute business trip out of the country so I had to bring my 2 year old daughter. She was eating a snack quietly as we waited and I planned to have her watch cartoons on my phone while I got my hair done.
When Vita called my name I stood up and she gave me a disgusted look. She asked if I planned to have her sit on my lap during the appointment, and I of course, responded yes. She told me with an attitude that it is their policy to not allow children in the back for appointments. She brought me to the side of the salon and called the manager, who confirmed I could not have my hair done with because my daughter was with me.
I walked out irritated because I sat in the waiting area for 20 minutes and neither of the 2 girls checking in guests had the brains to notify me of this policy when I arrived. I was even more irritated to read their Children’s Policy online does NOT say children are not allowed in the salon. Only that they must be accompanied by an adult at all times, which I stated she would be.
Children’s Policy from website:
We welcome children of all ages in the salon with an appointment.
For safety purposes, children under the age of 10, without appointments, must be accompanied by an adult at all times.
Thank you for understand as the safety of our young guests is a primary concern.
SERIOUSLY!!! NEVER going to this salon or any other Charles Penzone salon.

Haven’t been to Penzone’s In a long time but found myself in that area and was able to get a pedicure. Marcella was lovely and dos a great job. Just the right blend of being kind and nice but doing a really nice job. Well done! Would go back for sure

Abby is great! Very professional. Her client relations skills are superb.

I would live here if I could afford it. I’ve never had a bad experience here and I always leave feeling like I look my best. Betzy is one of my favorite stylists and she’s always good at interpreting what I want, even when I don’t explain it well. She’s very careful and the results are always awesome! Overall, it’s always great service. It’s like a nice little getaway every time I come.

I went to get my hair done today, I wanted and undercut design, I asked if my stylist could do it before we started. She sounded super confident she could, said she did them before. After we were done with color she then gave me to ANOTHER stylist to do my undercut. They did it and everyone said it looked so cute. I went to go pay and the lady asked be if I wanted to take money out for a tip I said $ 5 she then took out $ 7 saying it was an accident. I just let it be. Once we were out I asked my husband to take a picture of it so I could see it better. I saw it and instantly started to cry! It looks like a child had fun with my hair!!! I was terrified at what they had done! I’ve never cried over my hair before it was so bad!!!
***update*** they said the couldn’t refund me in full!!! Only gave me $ 40 of my $ 90 back. This place is awful!

I have had amazing services of all kinds. Sonny does amazing threading and Elizabeth is amazing with hair. I’ve had amazing messages, manicures, and pedicures. I’ve always had great service and couldn’t be happier with this salon!!!

When I first scheduled the appointment they asked me what services I’d like and I told the girl a style, basically curl my hair because I’m in a wedding. She replies, «Oh, so you want an updo!» Me: «No, I just want my hair styled. I’m wearing my hair down so I don’t need an updo.» Her: «Ummm, ok, so an updo??» Me: «No, I’m wearing it down. I just need it curled!» She hesitantly responds, «Well, I’ll just put down as an updo and I’ll make notes in the system that you just want it curled.» I also told her that I needed to see if they had an extra room available for an hour because I was having a tattoo concealed and the girl was meeting me there with her airbrush machine at 9 a.m. The girl on the other end informed me she put me down to utilize a room at 9 a.m. and it would be no problem. She said, «Just let the girl at the front know and they will show you where you need to be for your tattoo concealment.» I show up a little bit before 9 and let me know who I was and that I was there to use a room for another appointment, then I had a 10:30 with Kendra. The girl at the front seemed very confused and knew nothing about me utilizing a room, instead she let Kendra know I was there. A few minutes go by and Kendra comes down and calls my name, only to inform me that I’m early and I wasn’t supposed to be there until 10:30. I told her there was an obvious miscommunication with me and the girl at the front and that I wasn’t there for her just yet. I have to say that my first impression of her wasn’t very warm. After my other appointment I let them know that I was back for Kendra and she came down a few minutes later to grab me. Again, not a very warm or inviting personality. When we got to her chair she asked about the updo and I told her that I just wanted it curled with a small twist in the very front. I showed her a picture of what I wanted and she quickly got to work. Kendra told me that when we got downstairs she’d let them know it wasn’t an updo, but she just walked me halfway to the desk and went back upstairs. When I went to pay the girl said, «It’s $ 62 for an updo» I told her and pointed to my hair that I didn’t have an updo, she just styled it. She says, «Well, it was scheduled for an updo and I don’t know how to fix that, so it’ll be $ 62.» I had zero time to argue and at this point I just wanted out of this salon because I was on a tight schedule. So, $ 62 later (plus tip) for a service I never received with a stylist who seemed as if me being there was bothersome. Not impressed with this salon at all! The downstairs is nice but the upstairs where the stylists are seems more like an outdated JC Penney’s salon from the 80’s. Don’t waste your money coming here, my overall experience wasn’t how they portray themselves to be on their website.

Jamie Carman is excellent. As for the people complaining about the no children policy, I disagree. As a mother, I go there to relax. It is not a children’s place, and having gone to places that do not have policies I can tell you it lessens the experience of those around you to have babies potentially crying, kids running around, bored children repeatedly asking to leave, and making everyone uncomfortable about having grown up conversations about life with their stylist. Get a babysitter please.

This review is specifically for Terri and her amazing eyelash extensions. I have been getting eyelash extensions for over a year after getting hooked in San Francisco. Previously I was a travel nurse and moved frequently. I have had a terrible time finding someone who could apply lashes the same way I was accustomed to in SF. The lashes would be heavy or look extremely thick and un natural. I had people who would pull on my skin and lashes around my eyes and hurt me. After moving to Columbus recently I looked up certified eyelash experts on XTREME lashes website and found Terri. She is a godsend. She is professional and just a lovely person in general to talk to. You can tell she loves applying lashes and does it meticulously going back and forth between eyes ensuring they look even. Did I mention the fact you’re getting this done at a spa. The receptionists are attentive and always offering you a beverage. The table is heated that you relax on while your lashes are applied. I was so relaxed I fell asleep during my last appointment. I will never go to another aesthetician after being spoiled by her and the other staff at Charles Penzone.
A couple of thoughts if you haven’t had lashes before. You absolutely get what you pay for. Yes, the XTREME lashes are expensive. What you get is a professional application in a sanitary manner. You do not want an eye infection or have a bad application that causes your eye lashes to fall out. XTREME lashes are also very comfortable to wear. You will not notice you even are wearing them. Second, the lashes are totally customizable to what you’re looking for, length, fullness, color. That being said, it may take a couple of trips to find the exact look you want. Until you wear them around daily it’s hard to determine what length and fullness works best with your lifestyle. Third, prepare to become addicted! You will wake up to beautiful lashes that don’t require mascara. I don’t even wear eyeliner anymore.
I know the review is length, but I hope it helps anyone who is looking for a great place to get eye lashes done! I highly recommend Terri!

I recently had a cut and color appointment. It was my first time going there. The receptionists were friendly. My stylist was also very bubbly and friendly. I explained to the stylist how I wanted my color done (which was low-​lights). It seemed that she wasn’t really listening to what I wanted. When the color was done, she started cutting my hair without asking how long or short I wanted the layers or if I wanted it cut flat across the bottom or a U shape. I kept having to ask her what she was doing during the color and cut. When it was done, the style was pretty, but I realized the color didn’t take near my part. I talked to her about it and she offered for me to make another appointment (not fix it right then). I said ok and booked. Once I got home and was able to look through my hair and underneath, I realized the color was not done the way I asked. I also noticed places where the color wasn’t even close to the roots, and a huge strip down one side in the back that didn’t get any color at all while the other side had too much color. I canceled my appointment and fixed my hair myself with color from the grocery store. I give it a 3 because the people I encountered were friendly and she did offer to fix it. My issue is that it wasn’t done how I asked in the first place.

Terrible, the stylist was a «director» Danielle B. and she messed up my hair so bad it is awful!!! She did not listen to what I wanted and did a hack job on me. I told her i wanted a blunt cut on the ends and she ended up giving me horrible layers which did nothing for my fine hair. She did not listen to me at all, did not take into account my lifestyle or hair texture and just did whatever she wanted. I paid about 45 dollars for all this awful mess. Thanks for making me look like an old
Grandma!
It’s too late now for your generic response Debra now that my hair is a mess. Maybe you should teach your stylists to listen to the customer.

My initial few appts at CP was excellent and Kasey was a fabulous stylist. Tonight I went for a quick bang trim and I was turned away because my son was with me. I did not know about their NO CHILDREN policy and I asked for a one time exception since my trim would take 10min max. They refused so I will not be going back. I will not go where my children are not welcomed or respected!

I’m terrible – I have no loyalty to one hairdresser because I always wait until the last second to make an appointment. .. and then I can’t get an appointment with the last great hairdresser I’ve visited. (I recognize this is my failing). So I use Charles Penzone a lot if I need a solid cut and color. Never been disappointed. This time I had an appointment with Darren Mitchell and he was the BOMB. As usual, I didn’t really know how to describe what I wanted, but he nailed it and I loved both the cut and color. He’s very laid back but listened carefully to my ramblings. LOVE HIM.

Disappointed with my second visit to CP. Last time I went there I got an ombré color done and it was beautiful, but this time I went to get an all over color done so that I’d have a more classic look for my engagement photos. Not only was my stylist kinda rude with me, but she obviously washed the dye out too soon cause the ombré is still very apparent. It’s only gotten worse over the past week as I’ve washed my hair a few times. Paid $ 125 + 20% tip. Given this experience, I’m not sure I’d recommend them anymore or choose to go back.

Bad perm, cut, and coloring. The color stains on my pillow when I got up the following day. I had shows and all the red flues ran everywhere on my bath floor. My hair dried and my head scalp has been itchy since the coloring. Worse nightmare. Wrote to complaint but no one response back to me.

So I’m updating this review based on my return visit. The customer service was awesome. They called right away and offered to fix it right away. I went back and Shane was great. She fixed the color and its bold and bright — just what I’d expected. Thank you for addressing my concerns and working to make it right.

I’m relatively new to Unilocal,but at the same time I’m pretty sure my experience at this salon is precisely what this website was created for.
Two friends and I all had pedicures booked for Friday ⁵⁄₁ in the late morning. I booked them all. We were trying to celebrate a fun occasion. First thing Friday morning I get a phone call that someone had called off and one of us was getting bumped to a later time. Okay — a slight hiccup, but those things happen so we dealt with it. My other friend and I were still booked at the same time so we luckily ended up in the same room (I begged for this, but they wouldn’t guarantee it). My technician was absolutely courteous and nice, but she was clearly under the weather. She kept hacking coughing and excusing herself. Again — very busy day, I understand she probably felt she couldn’t take the day off. Unfortunately it was a completely disruptive «spa» experience. However, the outcome was still the same — a nice looking pedicure, so I tipped 20% and left.
After a few days I realized I was still thinking about it and dwelling on my unsatisfactory experience (we were there to relax) so I responded to the survey that Penzones sent me. I wasn’t rude, I just expressed my concern for the technician’s health and commented that it wasn’t exactly the relaxing spa experience I was anticipating.
After a few days a customer service rep called me. I was at work so I called her back at a later time and left a message. After 2 days she called me back again. She apologized and gave me excuses for the technician’s coughing. That was it. I was a little stunned that she shared with me the technician’s private health information and then just asked if I wanted her to book me any services at that time. I wasn’t exactly looking for reimbursement, but at the same time — the excuses she provided didn’t change my perception on my poor experience.
I don’t know — it was an overall fail/​fail. I made it clear when they moved the first appointment that it was ruining something that was planned as a celebration and I was pretty underwhelmed by the excuses the customer service rep gave me.
They get 2 stars instead of 1 because my pedicure looks nice.
EDITED — I received a personal phone call from Andrea, the salon director 2 days after this review was posted. She never mentioned Unilocal and handled the situation beautifully. I was impressed.

I came into Charles Penzone today for a facial and wrote down 4pm… My dummy mistake because my facial was actually at 3! I was so bummed, but luckily Stephanie, the receptionist at the front, quickly and kindly rescheduled it for 4:30 with a smile on her face! She never seemed annoyed and I was so happy she was kind enough to find me an appointment, and I only have to wait briefly. This is not my first time here, but I just wanted to point out how kind and accommodating the staff is, especially for something that was my fault !!

I’ve been hesitate to complain because I’ve been a loyal customer to Charles Penzone from when I lived in Columbus and I did enjoy the personalities of the stylist that worked with me. But I feel it is important to provide feedback.
Overall, I was pretty unsatisfied about the services we received for my big day. I booked my entire bridal party and for the most part it was a mess.
First of all, the overall experience sucked. We brought champagne thinking this wouldn’t be an issue. Upon check-​in we asked for cups which the receptionists were about to give us when someone else (manager?) came out and SCOLDED us, told me we were absolutely not allowed and did this LOUDLY in front of a lobby full of other customers. Not a great way to start our experience. It is common knowledge that bridal parties bring champagne, if this something that is not allowed to brides at Charles Penzone, it should be conveyed prior to booking (or at least at some point). Then we were split up at different times and different parts of the salon which I understand, but I do wish we were closer together. I booked us almost seven months prior to the date. I had no preferences for my bridesmaids, it would have made the most sense to sit us together. That wasn’t a huge deal, though. But protip: future brides, don’t book here if you want to hang out with your party and have a good time with them. It’s more like a doctor’s office!
My biggest complaint is one of my bridesmaids had a horrible experience with her hair stylist. Unfortunately, the hair stylist just couldn’t do her hair! She kept trying to do a braid for her and had to redo it three times (teasing it so much that a lot of her hair fell out!). She was worried because so much hair was falling out that she just gave up on the stylist. She did not complain to me because I was the bride but I could tell she was upset and she ended up redoing it as soon as she got back to the hotel before pictures. I’m upset for her that she had to pay for nothing! When she walked out into the lobby to meet us, we didn’t even realize she had her hair done, it looked completely awful and amateur. I’ve asked Charles Penzone to contact her, hopefully they can at least credit some of her money back.
Lastly, I had my makeup done. The make up artist was running behind and it made us run even more behind, which was really nerve racking with how much we had to do that day (staying on a timeline is key for your wedding day!!). We were over 45 minutes behind by the time we left the salon which only provoked anxiety for me. My biggest fear is that my fake eyelashes and eye makeup would «tear» off, I mentioned this four or five times to the stylist. I have sensitive eyes and I was worried. She assured me so many times that this would not happen and the eyelashes would stay on all night. Within an hour my eyes were smudged for no reason and before the ceremony (literally five minutes before) we had to frantically re-​glue one of my eyelashes before I walked down the aisle. The eyelash completely came off! In all of my ceremony and post-​ceremony pictures you can tell that one of my eyes does not have makeup like the other one. The makeup cost a good amount of money, and with one eye was completely wiped off within an hour it seems like a waste of money. Bridal makeup should not only last throughout the night but should hold up to tears, sweat, anything a bride’s face might go through on wedding day. Brides: go elsewhere for make up if you have sensitive eyes or are concerned you might cry during your ceremony. Trust me.
My hair stylist was hands on and did care that I liked my hair. I wouldn’t say it was the most perfect style but it was nice and she did seem very attentive to me, so that was a positive part of our day.
Again, I always have been loyal to Charles Penzone and wished things would have gone differently, but I feel it is necessary to send feedback so hopefully things can be improved for future brides.

Went in for a TheraStone Massage (a combination of therapeutic and hot stone) and it was absolutely amazing. Layla did an amazing job and used every minute in the hour long session. Highly recommended!

This was absolute perfection. The service was great. And Hayden knew exactly what to do. She is so good at what she does– she’s the only woman I trust with my hair. You feel like a queen!

First off, let me preface this with the fact that I am VERY picky about my hair. It’s really long, very healthy, and I entrust very few with its care because I’ve had some less-​than-​good experiences in my past with bad dye-​jobs and cutting too much off of the ends despite specific instruction otherwise.
However, Makala at Charles Penzone’s Grand Salon in Dublin makes my hair look better than it has ever looked in my entire 23 years upon this earth. She is a true artist, and she knows how to balance my specific demands with her creative talent. I’ve only had two appointments with her, but both times she has not only cut my hair in a flattering way, but dyed it so that it is trendy but classy and professional. I like to tell her some basic guidelines but allow her to have some fun and experiment with the style, and she always delivers. Now my hair looks so good that I’ve had random people on the street compliment me on the color.
As for the experience at Penzone’s, I’ve never been treated anything but well. They always offer me coffee, tea, or water when I check in, as well as during my appointment, and the check-​in receptionists are always kind and helpful. Makala is always super friendly and we never run out of things to talk about, and even her assistants are a pleasure to interact with. Monique (who has her own chair now) and Blaire have been nothing but nice and I enjoy my time with them as well. The only slightly negative thing I could say about the service is that the people at the check-​out have waited until I’m in the middle of filling out a check to let me know that checks aren’t taken – which is fine, but I had to void a perfectly good check because I had already started filling out the specifics.
All in all, I would recommend Penzone’s to anyone seeking a great pedicure, an anxiety-​free eyebrow wax, or a great cut and color/​highlight. Though I’ve only seen Makala, her skills show that she is truly a master of the color/​cut and I really can’t imagine seeing anyone else now. I’ve been spoiled! Thank you, Penzone’s, for your great service and talented professionals.

DO NOT BOOK FOR BRIDAL PARTIES. BAD SERVICE AND THE BRIDES MAKEUP DIDN’T EVEN LAST AN HOUR.
My appointment was fine (the girl was perfectly chatty, listened to what I wanted, fixed things when I wasn’t totally happy etc) however I was extremely disappointed on behalf of our bride. This is a place that seems to really want bridal business. we even had to book through a specific bridal coordinator so we were expecting a great experience.
We brought champagne thinking we’d be in a private room or a separate section for bridal parties and didn’t think this would be an issue. Upon check-​in we asked for cups which the receptionists were about to give us when someone else (manager?) came out and SCOLDED the bride, told her we were absolutely not allowed and did this LOUDLY in front of a lobby full of other customers, our bride’s stylist told her she could have it once they were working on her hair but she was embarrassed from having been yelled at, not a great start to her wedding day. Unfortunately, the rest of us were all split up to different parts of the salon with our stylists so none of us were there to help keep her calm. You would think bridal parties would be booked to sit near one another or they would have a room for bridal parties to all get ready in together considering their effort to advertise for bridal.
Next, one of the bridesmaids and I got essentially the same hairstyle and our hair is the same length. I was charged $ 29 and she was charged $ 55. This doesn’t make sense.
Lastly, the bride had her makeup done. it didn’t even last until the ceremony. Within an hour her eyes were all smudged for no reason (she had not cried yet) and we had to frantically re-​glue one of her eyelashes minutes before she walked down the aisle. Bridal makeup should not only last throughout the night but should hold up to tears, sweat, anything a bride’s face might go through on wedding day.

Great hours but very pricey. Different levels of pricing for different stylists and they change level all the time. Guys haircut shouldn’t be that complicated.

Tried out this salon today, and was very happy. Kara highlighted, lowlighted and sytled my hair exactly as I asked. She was also very helpful, explaining to me how to blow out my hair to reproduce the bangs and style she created today.
Kara also helped explain spray tanning to me, which was another service I had a question about.
To sum up, I was pleased enough to buy product and book a spray tan, and I’ll definitely rebook with Kara for my hair.

Love this place. The service is outstanding. The consistency of quality is wonderful. The range of services is also very good. It is easy to schedule online which I find helpful with my busy life. I have used the same stylist for 8 years.

I HATE their call center system — the greeting message is grating and then when you reach someone they ask you a million questions like you haven’t been going there for years. I also thinks it’s ridiculous that they have to check 2 places to look you up because their online and call-​in systems don’t sync up.
SO ANNOYING — it really makes me feel like finding a new salon.

I have had bad experiences in the past with hair and eyebrow waxing (burnt the crap out of my face!), but never with nails. I had been going to the same person for quite a while to get my nails done. In early December 2012, my nail tech left the salon. I was crushed, but thought I would try out someone else at the salon. BAD IDEA! I’ve spent the last three weeks since my not-​so-​great appointment tracking down my nail tech who left in early December 2012. If any of this person’s other regulars have been looking for her too, please message me. I’ll give you the scoop on where she is. :)

I’ve been going to Penzone’s since I was 4 (or so my mother tells me) and I’ve never had a bad cut from them. EVER. (Ok, actually when I was in 7^th grade and everyone was getting the Rachel hairstyle from «Friends,» I insisted upon having it, even though my stylist told me it wasn’t going to work out so well with my naturally curly hair. I made her do it anyway. Bad choice on my part.)
Shelly M. always gives me a fabulous cut, and I trust her with my hair when I’ve done crazy things to it like when I’ve dyed it several different colors and then want it bleached out to blond, or when I want something drastically different like when I got it all chopped off last week. I’ve tried going to other, less pricey places on a few occasions, and it’s really been a gamble. No one likes having a panic attack when they look in the mirror after having their hair cut.
If you have notoriously difficult hair to work with, it’s worth seeing a «Director» or «Senior Director» at Penzone’s. Yes, you will pay more, but you’re far more likely to get a really good cut that will look nice as it grows out, too.

I feel like I have a lot to say about this place, but I will try to keep it short.
Basically, my advice is that it is «hit or miss.» I’ve had great services here with people I adore. I’ve had some bad services here with people who shouldn’t be doing hair. I feel like each time I go deserves a different star rating, ranging from one to five stars. That’s why I gave it a 3.
I have difficult hair. Not every stylist, regardless of their «rank» as ‘stylist’, ‘designer’, ‘director’, or ‘senior director’ is able to give me the round-​brush blow dry (without relying heavily on flatirons, yech) I so desperately need. As a result, the pricing is never consistent for this service. For those who are not as skilled, I have to pay more (because it takes them more time and they are more sensitive to the massiveness of my hair pile). For those better at it, I pay less. I would try to stick with one person more, but usually the reason I’m even going to Charles Penzone for hair is because of time crunches on my end, and I just need whoever is available at a certain time. I guess I should take responsibility for this — but still, I feel like the fact that this place boasts to be so awesome, everyone should be able to do a round brush blowdry.
Sometimes I feel like the styling and nail staff are a little… how do you say… trashy? Not everyone, of course. But the professionalism is sometimes hit or miss, too.
Scheduling multiple appointments can sometimes be a nightmare while doing it on the phone. CP utilizes a call center for appointments… and so these people don’t know the stylists very well (so if you are new, don’t ask them for recommendations). They don’t know the stylists’ strengths and weaknesses, or how long each stylist tends to take for bigger appointments. Also, they have often made scheduling errors when I’m asking for several appointments. I’ve found it more effective to just drop by and work with the desk staff if I’m scheduling more than 2 things at a time (and they will have more advice to give for a particular stylist for a particular task… for instance who is better at cutting short hair, or blowing out curly hair, etc).
With that said, though, CP is great for a several reasons:
–Finding an appointment on short notice is usually doable– with a gigantic staff, finding a slot is not usually a problem. Just be wary that there is a huge range of both quality and price for any given service (and the price does not always reflect the quality). If it’s a beauty emergency (oh no, my eyebrows look like I got in a fight with an army of caterpillars, and I have a date tonight!), you will be covered.
–OMG, I *love* their estheticians! Every facial I’ve had here has been effective, customizable, and relatively relaxing (I am a fan of extractions though, so I don’t usually expect my facials to be particularly relaxing). Abby is the most thorough for the «dirty work» but everyone I’ve had has been great. My only gripe with the «spa» side of things is that I wish there were a separate spa area. There’s a special room for if you have a spa package, but I think CP is really missing out on some of the relaxing spa aspects. Massages are pretty great too.
–Convenient, one-​stop shopping when I don’t want to drive all over town going to separate places for hair, wax, nails, facials, whatever.
–Tabitha is the *best* at giving us curly girls nice roundbrush blowouts. If I have the aforethought to schedule an appointment enough in advance, I try to schedule her.
–Nolan is great for updos. I recently needed to schedule an updo for an event (at the last minute), and she did an amazing job. I got compliments all night, and she gave me a unique style that suited my hair type, face shape, event, and preferences. Nolan self-​proclaims to be bad at blowouts, though.
See? It’s all about finding the right person.