Automotive Mercedes Benz Service Center

I Meet Ricardo’s Wife from FC Man United and I sent my Mom, because the dealer was charging her too much and not doing a good job. My Mom loved taking her car to AMB’s she said that they always treat her right and always charge her a fair price. I was finally able to convince my husband to take his Mercedes Benz, (I took his car) and what can I say love the place. I wait for my husband car and they did a great job and I did not have to wait a long time to get it all finished. When I give my husband my car his loved the work done on it and he said that he will be send more customers his way. They do great work and charge a fair price.

I really don’t like posting bad reviews ever… So I feel really bad posting this.
The first time I took my BMW here for work, they did an awesome professional job!
Second time, I discovered the lighter in my car was used (I don’t smoke) and the cover was missing, found it thrown under the seat. But nonetheless the job was good.
I took my car back here to get NEW brakes… and had to take it back because of how loud they were… they told me something else was wrong and charged me even more money. Which is fine. i just wanted it fixed. I took it home and it seemed fine… on my way to school the next day it was making the exact same loud screeching.
I think it will be my last time taking my car here. :[

good place to get your car fixed
ask for Rick awesome guy !!!

The best experience I have ever had with an Auto Mechanic. First time Mercedes owner… first time at this shop and Rick went above and beyond to take care of me and my car. I was treated with respect and kindness… Rick explained in detail what was needed and what wasn’t. Honest, genuinely nice person and the prices are great.
Rick and his crew worked overtime to have my car ready for me and it runs fantastic.
I WILL be going back here and would recommend AMB to anyone.

I like to take the time to Thank Rick B and Allen For The Great Service They Gave Me And My Wife on Servicing My 2009 BMW 328i which broke down here in Monrovia Ca .Im not from here I’m from Fresno Ca which is 4 hours north of here. They completely put me at ease and took care of my car .They serviced my car which had a bad fuel pump in couple hours on Saturday and I thought We were going to be stuck here till Monday. But They got job done and I got To go home. There very professional and very courteous. and very very good at what they do. I recommend them very Highly to everybody One more thing I like to say Not only there great mechanics I like To Call Them My Friends. Thank You Again Rick and Allen May Godspeed Take Care Thanks Again

Rick and staff at AMB are great at working on our older Mercedes. The costs are fair. Working on an old and complex German car like a Mercedes is not easy, if you don’t believe me try it yourself. Often, the troubleshooting is tough, as they don’t have modern electronic readouts for all problems. Time of repair varies with complexity of the job. Straightforward repairs may be a day, and tough troubleshooting much longer, but the job gets done. The cost is much less than a dealer cost. However, if you want a fancy waiting room with designer coffees, and are willing to pay for a much higher bill for that ambence, this location is not for you. If you want good repairs at a fair price, I recommend it.

I cant say enough about how wonderful AMB service has given my 2002 bmw for about 2 years. Rick is always polite ready to help and be honest about car repairs. They are always busy which shows they are doing a something right. but yet they are always available to take me in and service my car.
I dont mind the wait, its the fact i feel comfortable with the assessment of repairs and i can leave with my car in TIPTOP shape :)
Thank you Rick And Allan. always friendly
PS: Change candy in lobby…
lol

I recently went to the dealer and I was outraged by the service writer and the techs. It seems today that this economy has made honest people into sharks that will devour any poor soul. I am commenting here because I was very fortunate to have heard from a family friend that he brings his car to Rick at AMB Service Center. He greeted kindly and had my car up on the rack and talked to me about what needed immediate attention and what could wait based on my money. He had knowledge and wasnt just interested in my wallet. I am happy with the service i was delivered and will come again :-) Highly Recommend it. To the poster referring another shop, how rude. Some people have no respect for others nowadays, your bad experience seems to be only shared by you. Get a life. Rick keep up the great Work buddy.

«Loyalty and Integrity is everything «
I would like to start out by saying, that AMB does excellent quality work, my grip is not the workmanship, it’s about loyalty and customer service and integrity that has recently diminished over the years. I have been going to AMB Auto Center for over 5 years, I was under the impression, that I had a good relationship with shop owner Rick, base off the fact that I have referred him over 20 customers and have spent several thousand dollars on repairs for all of my cars. In the beginning Rick appeared to be genuine and was a humble person. As the years progressed, he started become dark and distant, pricing started to increase rapidly, the biggest notable change when he move to new location Duarte. I guess the cost for the huge shop is putting him under pressure. He has turned rouge and dark and very arrogant and dishonest. Be really careful always check your prices of your parts if possible, get a second opinion. At the end of the day it’s your money.
I hope things change with this guy, he needs to come back down to reality. «God Giveth and God Taketh away» it does not pay to be greedy and arrogant.
For those who have experience the negative changes and are tired of spending you’re hard earned money without getting respect that you deserve, I have a gift for you. I new local shop called Cisco Benz and Beemer, they are located in Rancho Cucamonga Address 9851 8^th St Unit B CA 91 730 (951) 368‑3457. Check out their reviews on Unilocal,they just got started former Caliber Motor employees of Mercedes Benz of Anaheim. I have very good experience with this shop thus far. Really down to earth knowledge staff with more that fare pricing. Let them know that Troy sent you. I love the power of freedom of speech, hope you find my review useful.

I wouldn’t go anywhere else! If you are searching for the best shop that specializes in German cars, well no need to search longer. As a satisfy costumer for many years, I highly recommend AMB!

Rick has been doing nothing but provided grade A top notch service for me and my wife. Much cheaper and faster than any dealership in the area as well, not to mention much closer. Never had any issues with him, his shop, or the quality of his work. Very honest in what needs to be done, doesn’t rip anybody off or try and add things on the invoice. I also like the fact that he takes time out of his schedule to actually chat a bit with you. He is the best mechanic I have ever used. Too bad he doesn’t work on Subaru’s too.

I didn’t experience the problems that JT had below, which I was surprised to hear.
Had a leak with our AC on our S, Rusnak in Arcadia quoted us $ 9,000 to fix it!!! (I think they were either trying to get us to just buy a new car or weren’t confident they could fix the problem). Rick quoted us a price that 80% less than what the rip-​off artists at Rusnak quoted!
It did take him more time to fix the car vs. what he originally quoted, but it was around the holidays and he was a bit shorthanded and very busy at the same time, which was understandable, and he did call me to give me updates.
So I would recommend giving him a shot if you have a MB problem to resolve, especially if the dealer wants your arm and leg to do something.

Rick’s shop used to be the best, but has done a complete 180 in recent months. Ever since he moved to his new, bigger facility, this guy’s ego is just off the charts. He is a complete a-​hole with no respect, completely shattering all the confidence I had in him back when he was in Monrovia.
Overcharged on my S63 for routine service (more than the dealer!!!) and also was extremely condescending just because I am a female. Acted like I didn’t know the difference between engine oil and gasoline.
Quoted 1 hour to complete service from start to finish, so made an appointment 2 weeks ahead of time. I show up, and it takes almost 4 hours to complete. On top of that, the clowns that work in his shop have no class, a sassy attitude, and are extremely RUDE.
When I complained about how the 1 hour service turned into a 4 hour service, Rick PERSONALLY came out and told me, AND I QUOTE: «So what do you want lady? Want to get screwed at the dealer? Go right ahead. I’ll take your f — ing car off the lift right now.» He basically blew up on a reasonable question/​complaint. I didn’t really know how to respond to that …
I left the shop feeling ripped off, insulted and having wasted 4 hours of my time. Never again Rick, never again…

after reviewing the few responses for amb and speaking directly with rick, i got a great feeling about his shop as well as an honest assessment for part and labor on something that was adversely affecting performance and fuel economy on my benz.
he talks about finding the problem and overall scheme of things relating to the car in a way that you know he’s the expert. no-​nonsense and to the point. he’s also fair with pricing and will do what he can to help. when it comes to my car, that’s what i expect from a mechanic.
will definitely give him another shot to fix whatever comes up next.

Woo HOO, problem SOLVED!!!
And now they’re in this great location. *(thumbs up)

Such great service — I dont even live in California and take my car to be serviced with AMB all the way from Las Vegas! Highly recommended.

Bring your Benz with confidence here! Rick really knows his Mercedes. In fact, he is a former technician from a Mercedes Benz dealer. If you are detail oriented like me about ur Mercedes… Rick will satisfy your needs.

Ask for Ricky, he’s the owner. Good honest guy. Great service, great prices! I never ever ever bring my car to the dealer.
I’m quite a DIYer, but when I need something that I cannot do myself, I bring my car to AMB.