Malone Diesel Service

What a joke of a place! I took my F350 6.0 in for a once over cause I was selling it and the new buyer wanted them to check it out. was told needed new heads. funny thing is dealer did that 5 months prior! yes prior, they also said all brakes were shot and needs a new turbo! it would run approximately $ 4000… told them that I had the head done at dealer and had proof as well as new front brakes. they said we must have made a mistake, yes a huge one! took it to Central Texas Diesel down the road and they did a once over on it. front brakes 80−90% good back 40−50% good and turbo needed the fins cleaned due to carbon build up. MORAL OF THIS POST, STAY CLEAR OF HERE!!! TO TOP IT OFF VERY RUDE.
another thing is when you see the same big trucks out front by hwy 290 every month. that means they keep coming back cause they are not fixed the first time! good luck if you go here and get your wallet ready… if I could post negative stars I would

I really wish I could leave a better rating however this place is terrible… needed service, talked with mechanic and then dropped off for repairs… receive a phone call three days later that they don’t have a tool needed to fix?
Unreliable, unprofessional and misdiagnose repairs. Fee for service is outrageous.
Third attempt to do business with Malone’s, strike three.
While the location is convenient save yourself the headaches and frustration, go to Austin or Buda for service.

This company is not only incompetant but also dangerous. I took our tow vehicle in before a major trip for alignment, fuel filter, transmission service, brakes and a fuel pressure issue. Started our trip and found out that the fuel filter was now leaking, the transmission pan was leaking, the brakes had not been serviced and were down to 10%, the steering wheel was now on crooked and the fuel pressure issue was still acting up. In short all of these issues had to be redone by other shops along the way thus avoiding a serious incident and delaying our trip.
Stay away from these guys, they don’t deserve even one star.

Took my Mercedes to Malone’s to get brakes done as they were half the price of the Mercedes dealership. They ordered genuine Mercedes parts and my brakes work great. Can’t say enough about their timely and efficient service. Recommended them to a friend who took her Porsche for brakes and had the same good experience at half the price!

If I could give them 50 stars, I would.
My first experience with them was a couple of years ago, when my AC died in the summer. I took it to another place, and they told me that it would either cost almost $ 500 if all I needed was a clutch for the AC, or worse case I would need a new AC for $ 1300.
I was referred to Malone and will be eternally grateful. These guys fixed my AC for $ 90, and it is still running like new (freezing cold!)
My car had 226,000 miles on it, and for the last 2 years they have babied it and kept it running, at minimal cost to me.
Ryan is the best there is, and they know what they are doing.
It is the most honest mechanic I have ever given business to.
Thank you Malone Diesel!

These are best. I’ve had my serviced in 6 different states by lots of companies. The crew that works for Steve the owner are very good at their business. Steve is a hands on owner.

Took a vehicle to Malone for a rebuild over one year ago. Was told by Ryan, the service manager, that they were capable of making the repairs.
Picked up the vehicle writing a big check for a variety of repairs and rebuilding the head. Several months later.
The vehicle was returned with the check engine light on and it was unable to achieve speeds over 15 mph. When I returned the vehicle to Ryan at Malone Diesel I was told that I needed to take it to the dealer to have it reprogramed. When I questioned this I was chastised by Steve, the owner, for bringing them a vehicle that didn’t work. ??? Ryan then sent the vehicle to another repair shop and which returned the vehicle to me in the same condition.
I was told by the mechanic that finally repaired the vehicle that several seals were not placed correctly and common adjustments had not been made keeping the vehicle from performing properly and illuminating the engine light.
My wife and I were very unhappy but glad to be divorced from having to deal with Ryan and Steve in the future.
A year later I took the vehicle in for an oil leak to find out that during the rebuild an oil line had been run improperly and had cracked. I was told I was lucky that it didn’t suddenly fail draining the engine of oil and causing a catastrophic failure.
My opinion is that while Malone may be quite capable, the way that they handled our repair: saying they could repair it, saying they did repair it, brushing failure off on the owner, and still charing full price for an incomplete repair is a serious failure in professionalism. I cannot imagine that my confidence would ever be restored.
I would not take a vehicle to Malone again and would be quite happy if I was no longer reminded of this experience by making repairs to work they did improperly.
BEWARE.