Wasatch Pediatrics

1. On my baby’s first visit, the doctor told me that my baby lost too much weight after he was born. This visit was friday and they asked me to give him formula and come and weighed him again on Saturday and Monday. So, Monday we realized that he gained 5 pounds in 3 days, which is impossible. Then they said oops. We weighed him wrong. Soorry.
2. Again, they said again your baby lost so much weight about 10 pounds. Then when we checked the his growth curve, it was obvious that they entered his weight incorrectly in prior visit.
3. I had to make 10 calls to get an appointment.
4.About 10 days ago, my son was coughing and he had runny nose. I took him there since I wanted make sure it is not allergic asthma and two of his brothers had because of bad weather. The nurse practitioner saw him and she said bring him if it is getting worse and there is wheezing. Yesterday and today his temperature got higher and he started wheezing. He does not eat or sleep. He is crying all the time. So, I called the office three times. At last, they answered. Then, they transferred to me a nurse. She said the temperature is not that high, keep an eye on him. Give tylenol. This is not a high fever. I understand fever is not high but tylenol does not fix couching. Plus, he is getting worse. I do not want to end up in emergency room in the middle of the night. Secondly, they are asking me how he is breathing. I am not a medical personnel or I did not get any medical education to describe the difference in breathing. When I said I am not happy, then they tried to be more specific and they asked me to describe how he is coughing. i do not know any different types of coughing. I raised two kids. I went to a different pediatrician. Since they are not close any more, I chose this service. My two sons they were sick so many times and when I called the office, they helped me any time. I did not have to learn different types of breathing or coughing. Instead of asking to put a diagnosis to my son on the phone, they gave an appointment because they wanted to help. However, I do not see this or willingness to help me in Wastach Pediatrics. Lastly, I told to the nurse that I am not feeling comfortable, the nurse changed her mind and she said ok, we can put you in. If you had room at first, why it took so long and why I had to have this conversation? Plus, this is a service and I pay a lot in return. However, I had to beg to get a service from them. Lastly, the nurse practitioner asked me to bring him if he is not getting better. In addition, this started yesterday and I wanted to make sure whether he is enough sick to bring him.
This is ridiculous. So far, I had the impression of pediatrics is the place trying to help to the kids and parents. I am so sorry to say that I did not see this in this office. I will stop bringing my three kids to their office.

Caring doctors, but are constantly overbooked. Getting in for regular check ups on time is almost impossible. My child was given combination vaccines after I spoke with the doctor and specified I did not want them. I even noted this on the paperwork. After I discovered this, and asked the MA about it, she said it must have been a communication error. I asked for a copy of the records because I wanted to see if I misunderstood something. If so, I would take accountability and course correct next time. When I got the copy, my note was scratched out to make it look like I consented. Lost all trust in the doctor and the staff. The doctor did not listen to me as a parent, and protocol was not followed for vaccines. The attitude of the staff was dismissive and with one MA in particular, quite rude. No accountability, no apology, no follow up from the doctor. It is not ok to inject my child with meds that I did not authorize. Period! We left and went to a new practice immediately.

came in early for my appointment and had just sat down when i was called back met with dr. Stampfl for a free consultation. he came in and pretty much asked what questions i have for him and i told him id never had a kid before and wasnt sure what to ask… he laughed and pretty much told me everything i needed to know and asked me a few questions about breast feeding and circumcision. my boyfriends sister uses him for her two kids and my doctor recommended him and now i see why!