Richins Car Service

Very disappointed! They totally misdiagnosed my vehicle twice, and charged me $$$ for replacing perfectly working parts which did not solve the issue. With no other choice, I went to another mechanic (fortunately) my vehicle was correctly diagnosed and fixed within 2 hours.

After several visits, the outstanding service continues. Once example, a year ago they needed to keep the car overnight, so the owner gave his truck to my wife until they could have it ready.

Discovered a broken shock hanging off my back tire this morning, and chose Richin’s because they’re open at 7am, close to home, and were more than helpful on the phone when I described my issue. When I arrived, they were friendly, fast, and efficient. They went over pricing, estimated time, and other services I might need. They under promised and over delivered on every point — $ 100 cheaper than originally quoted and only took 45 minutes to repair. The shop is clean, they are very professional, and took care of exactly what I needed. No up selling or patronizing BS.
Honest mechanics are a rare find these days and Richin’s has definitely won me over. I will happily get my car serviced there in the future.

After an exhaustive Unilocal search, Richins replaced our defunct transmission with a remanufactured one. They provided a fully-​disclosed upfront bid, which they stuck to, for the most part. There were a couple of surprises along the way, but all in all they seemed to be quite straightforward about it.
The owner, Steve, was always there during the 3+ times we visited, and took the time to explain the process to us, as well as show us our old transmission, etc. As promised, he kept in touch with information along the way, even though there was a time or two we had to call him for an update after not hearing from him. Not a big deal — it was obvious he had a lot of business.
Bottom line here is, would we return to Richins for any future transmission needs? Yes. They treated us well, did the job they said they would do, and were relatively honest and fair about it.

I have taken my car to Richins a couple times and have been more then happy with each experience. Most recently for transmission issues where I could have been taken advantage of and told I need a new transmission. Instead they took it apart and found a much less expensive fix.

Competent mechanics. Not the cheapest around, but they are friendly and get the job done right.