Walmart Neighborhood Market

Zero stars. Renee was talking to a customer for 20 minutes at the «customer service» line and when she finally got to me (i was trying to be patient, 2 other clients left from the line) she couldnt help me due to a «policy» that has NEVER been enforced before. And then expected me to move aside to help the next customer while i waited for the manager. When i pointed out she talked for 20 minutes with the last client AFTER the transaction had been finalized, so she could do the same with me, she rolled her eyes, turned around and said «im not doing this» while she walked away. Ive always said i hate Walmart but expected more from Downey, guess they hired people outside this city.

Do I have to give a star? I have to in order to write this review. Customer service @ this location is horrible. It doesn’t matter when, plain & simple it’s lousy. Workers look unhappy & unfriendly.
I know Walmart reputation isn’t the greatest but with that being said, I wanted to give this place a average fair shot, benefit of the doubt someway.
I don’t ever think coming to a store I’m going to get over the top or exceeding service but they don’t even meet basic customer service.
Training should be required, regardless ppl will come BC of cheap prices.
Q: where’s management in this?
Food: always stocked quiet in morning. But info admit check dates. I’ve found at least one item expired.
I noticed meat dept. workers r willing to help.
–use sanitizing wipes to wipe cart, lord knows what’s on those handle bars.
Nuff said.

The 2016 Unilocal 500, Review #065:
Everything you need food-​wise!
I am not a fan of a grocery store that hangs their aisle signs so that they parallel the aisle. They do that here… And another thing is that aisles don’t run continuously from the front of the store to the back of the store. Each aisle is bisected with an aisle half way to the back of the store. Which means another hangjng sign that you can’t read as you gaze down each aisle… other than those minor things, I haven’t an issue here.

Be aware.
I bought sausages on feb ²⁄₁₇ and the sausage expired ²⁄₅. Not the first time. USDA needs to be aware. I checked the aisle and had many expired products.

This Walmart Neighborhood Market provides a good selection of most items that you would find in your local grocery store chain. I love the self checkout, along with low prices on many items. These stores are not big on advertising. They are good on low prices.

The store is located centrally in Downey. Would be less than 10 min coming from any direction of Downey. Sorta my go to when I need pretty much anything I can avoid going to another full service Walmart for. The store does have employees that are stocking and working the pharmacy/​cashiers, but pretty much runs itself. Especially with the convenience of self checkout lanes. Kind of similar to that of Fresh & Easy. I think that’s what I enjoy the most about the store. This type of self service shopping is most convenient for me. I am in and out in a flash.
The store is always clean. For the most part they are well stocked. There have only been a few times were they did not have an item I needed. My interaction with employees have only been at the registers checking out. They have always been pleasant and helpful. The produce sections have always been fresh and fully stocked for the particular season. I have never seen any type of rotting or expired items on the shelf. No signs of vermin or flies of any kind. I usually use this location to make any type of beer/​alcohol runs if necessary. Beer and wine are located in the back right corner of the store. Alcohol and spirits are located on the right side in the front of the store. Alcohol must be purchased at a line with an actual employee. The deli located on the left side of the store offers freshy prepared food items in a heated case for quick dinner options.
This location offers various services for customer convenience including:
–Deli
–Pharmacy
–Alcohol
–Site to Store for online orders
–Bill pay, check cashing, money order and transfer.
–Coins tar
–Lottery
–Red Box
The only problem I have with the location is parking. It’s pretty much hit and miss with the time of day you are going. It’s a fairly small parking lot for the traffic the store receives. I would avoid parking along the side facing McDonald’s. I have found that it can take some time to actually reverse out of your spot to exit due to the traffic of cars trying to leave as well. If you’re not too lazy then I would also avoid the section closest to the store doors as well. The pedestrian traffic can sometimes make it nearly impossible to get out and through to exit. The lot is not that big so I usually decide to park farthest away and walk it.
Overall, I would recommend this store for quick and easy shopping. Avoid larger stores with longer lines and come here. Prices are reasonable. Equivalent to the larger walmart stores and cheaper than most larger chains of grocery stores.

This store use to be decent, but lately I’ve noticed how customer service has gone from helpful to lossy. Never any shopping carts when you walk up so then, you have to go hunt for one. Most of the employees are walking around doing nothing & the check out lines are slow. Someone paying with WIC held up the line for 20 minutes, they kept apologizing to her & ignored the fact there were 6 more of us customers standing in that line. I’m done with this store & will find another with shorter lines!

i don’t necessarily carmush better since thee to go to this Walmart even though it is very close to me from work and home. I have to say it has improved a small bit since the renovation. Still long lines for Customer Service which says something about the products sold there.

Trang Tran is the Pharmacy Manager for this location, and she’s amazing: she brings a level of professionalism, care and courtesy to this Walmart pharmacy that you would only expect from a high-​end, private pharmacy. She is always friendly and kind; she remembers patients’ specific needs and concerns, and preemptively assists with navigating insurance company requirements, and (preemptively when possible) helps find solutions to problems.
Clearly Trang personally, and through her expert medical and professional management skills, makes this Walmart pharmacy excellent: the exception to what customers would expect from a Walmart Pharmacy. Hopefully Trang’s management and training standards in the pharmacy are recognized by Walmart, and emulated by others at this location.

Decent for some things.
I don’t like or recommend most of their produce. Way over priced for very poor quality.
Many of their shelved/​canned products are expired or running very close to their expiration date.
But for pharmacy items, personal care things, baby care products and pet care goods, I recommend biting the bullet and making a quick trip here.
For me, it’s local, convenient, parking is never too bad and lines aren’t ever really long, but the employees that work there probably won’t win any customer service awards any time soon.

It’s a good store a quick last min shopping… it’s clean and the staff I can say for the first time it’s satisfying… Great customer service!!!

Employees are usually really friendly and the store is pretty clean. Prices are better than the supermarket. I like the wide variety they have to choose from. The only gripe I have is they don’t always have their stuff stocked. More than once I’ve had to ask them for something, and 9 out of 10 times it’s in the back, they just haven’t stocked it yet.

This place is very convenient for me because I work late and it stays opened till 12 midnight, also the produce department has a huge selection of fruits and vegetables. If you need allergy medicine or Orajel for a bad toothache it’s always nice to find a place that’s opened late..

I like to shop at this market. I can find everything I need.
This market is much better than going to a regular Walmart because they have more order, is clean and the staff is friendly.
There are good deals on fruit and vegetables, and always are fresh.

We switched from a «big» store to Walmart and very rarely shop at the «other» store. While I miss a few of the employees at the «other» store, (but thank GOD for FaceBook) we are happy with our experiences here at Walmart.

Very awful customer service. I called to verify if the «Rollator» that was advertised on Walmarts Website that it is available on this store. I was told on the phone that they are a gorcery store and I should go to Supercenter. Explained to her that I just boought a «cane» and a male urinal bottle the other day on this store and in fact their website says that I can buy the «Rollator» here, the reason I called. She checked and told me there is one on the rack. I was there in minutes to purchase said item but couldnt find one. Went back to customer service counter and was attended by that jittery fat female clerk. Apparently she doesnt know what was the product I was looking for despite the description I rold her on my earlier phone inquiry. She just pointed her finger on the rack and left from my sight not even apologizing for the mistake she had caused me. I am writing this to vent my frustration how bad this employee and be able man Walmarts customer service.

Love this market. The associates are so friendly and helpful. Prices are great and it is a one stop shot for me!

THE. WORST. STORE. PERIOD.
You will be lucky if you can walk up to the cart area and find a single cart in there, because apparently out of the 20 employees they have on staff at any given time, none of them can trouble themselves to collect carts. The staff is all EXTREMELY unprofessional, standing around chit-​chatting 99% of the time. The store is ALWAYS a disaster and you can guarantee that at least 4 aisles will be piled with things NOT being stocked that you have to attempt to maneuver your cart around. Their produce is horrendous. Not to mention, every time I’m checking out there are at least 3 people in different self-​checkout lines «waiting for the cashier» to come assist for approximately 5 minutes while there’s typically 3+ workers standing around the service window talking like they’re in a bar. I’ve seen people get so frustrated they say «forget it» and walk out the door. Unfortunately it is a stones throw from my house and I’m forced to go there in a pinch sometimes. But if I have major shopping to do, I will GLADLY drive the extra couple miles and pay a couple more dollars and just go to Stater Bros. I just struggle to understand how in this economy, so many lazy people can retain employment.

Its ok not the worst Wal-​Mart but its the closest one come here to get some cheap dog food hair stuff and to pay light bill the cons lets see long lines they only have to registers open when they clearly need at least 3 or more they run out of stuff and they take forever to restock I can keep on and on but on the plus side they have good customer service only once I think this older lady was rude I think she didn’t want to be their they have a McDonald next to them which is nice plus there’s a laundromat too parking is ok does get packed though I’d prefer driving a little bit more and going to the one in paramount its twice as big and they have alot more of a selection

I ain’t gots to lie when i say this is the best Walmart I have ever been to. Always clean and the lines are not long. I mean, can’t compare to the other Walmarts at all ! I always let the workers know how I love it. /’:/) Another thing about it is that they open until 12:00 am. Heck yeah ! Just around my house. I come here and get my groceries and home stuff. Always satisfied with their prices, customer service, and environment. Pluss I always find a good parking space :)