United Medical Imaging

I give this imaging center 3 stars because aside from grace madrigal all the other receptionists are terrible. She really try’s to help her patients with great customer service and support. She always has a positive attitude and smile.
Sometimes the wait is long but what can you expect without an appointment. But if possible make an appointment.

I came here today (Suite 101) for a biopsy on my throat. I am deathly afraid of needles, and although I had a full panic attack and fainted during the procedure… the care from the nurses, staff, doctor, and the ultrasound technician were all wonderful.
They made sure I didn’t leave until I was fully back to normal after fainting. They brought me waters, tea, snacks, etc. The ultrasound technician even got me a wheelchair, wrapped me in a blanket, and went the extra mile to find me a warm room to rest in.
Everyone came in and checked on me multiple times. The nurses were also very sweet, despite me panicking and being annoying. Although the biopsy itself wasn’t a pleasant experience (because of my own fears), the entire staff was excellent in handling it.

Been here before. Takes a long time to get called, but i think it’s because of the huge amount of ppl that go there. I went to their website and turns out this place is an imaging center. So idiot (JN) that commented that he/​she waited 3 hours to get his/​her «blood test», YOU’RE A MORON it’s not a lab, it’s AN IMAGING CENTER. And Jen V. the reason the TECH didn’t tell you anything about your ultrasound was probably for the same reason my tech didn’t tell me about my xray, THEY ARE TECHNICIANS, not doctors. Our referring physicians get the report and WE (the patients) are supposed to get it from them. Technicians are not qualified to interpret medical images. The radiologist that reads the images will provide a well written report that gets faxed to your doctor. THEN, your doctor will interpret it to you in terms that you may understand. But I’m glad your brother was offered goodies and he had a good experience with his xrays. They didn’t offer me any goodies (sarcasm), so i gave them 4 stars, but at least i understood not to expect results from the tech, but rather my doctor. Know your shit before you get a bitch fit and put places down.

This place is horrible! Don’t come here, very low budget customer service. The girls here act like they do not want to be here. Their concerns are not the patients that’s for sure. I never want to come back here. Super slow… very unprofessional place. At least the AC WORKED and the place was clean but that’s it!

My brother came here earlier in the year, he went for X-​ray/​MRI I believe and he says he was treated very nicely the techs there he said were great and even offered snacks and drinks
But! I was here for an ultrasound on the opposite side of the office, since it was my first time there I expected some delay so that didn’t bother me, too much. Then we started chatting w some guy and his wife who were there and were waiting so much longer than us. the receptionist were friendly,
but my ultrasound tech was a total b!
First, for some reason they don’t even mention why, no one is allowed in with you. They made it seem like no ones allowed in at all. Then minutes after you can bring whoever is there with you in. She didn’t mention anything about the baby, how many weeks I was, what/​how the baby was doing. Nothing. I’d ask a question and would get a smart-​ass response. This woman I didn’t get her name but I believe she was Asian/​Pacific Islander. Ugh she was so rude, you’re dealing with pregnant women here I’d expect some more respect or something. I don’t know what her deal was. But I got a bad vibe from her. She looked like she didn’t enjoy what she was doing.

Please don’t come here all staff is Rude they don’t care about the patients. They act very snobby especially the ladies in the front desk. Techs are nice. But overall service is disgusting !!

I am only writing a review because the other reviews are so crappy and this place did ok by me. I happened to have got a test done here last week. First, the place is easy to find and parking plentiful.
Upon arrival u enter this large room with several receptionists, signs, and tons of seats. You sign in, plop in seat with 50 other people and wait. They call you up for more forms then later a tech is supposed to get you for your test. Despite the throngs of humanity it seemed organized.
My appt was at 11am and by 11:15 I could not wait any longer. I told one of the receptionists who walked me back to the tech herself. She was not friendly about it but was understanding as was the tech. After all they were late not I.
My test was excruciatingly painful, and took a long time. However the tech was ok, seemed to be compassionate, and do a thorough job. She did not tell me anything about the results which I believe completely wrong-​I tell my patients their results-​but then again maybe she was not skilled enough to read the test or allowed to discuss it with me.
Hopefully, they will have the results into the MD on time. If not then of course my rating will drop.

I’m here with my mom, we checked in with the African American receptionist and she didn’t even make eye contact with my mom, she to the clip board and told her to sign in. You can just tell the staff here is Ghetto and unprofessional! Yesterday I called to get pre-​op instructions and the receptionist was soooo unprofessional and talking to me like I was one of her homies from the varrio… My mom has not even been seen and I already want to leave. Find some where else to go if you can!

I DO NOT!!! recommend this place. I had an appointment and had to leave work early. I arrive there and I am told that they needed to verify if my insurance was still active. They had a copy of my authorization sent from my medical group and I also brought a copy of the authorization. They later tell me that the are unable to contact my Insurance because their office is closed WTF!!! Its Bluecross you idiots!!! How can they be closed on a friday? I told them that my insurance was active and asked them if they can do the procedure and verify it on monday. They then tell me the technician had already left for the day. What? How can they leave if I had an appointment? Either the workers are lazy and incompetent or both. I choose both.

This place should just close there doors. I had an appointment on Saturday. I arrived half hour before my appointment and was not seen over one hour after my app. time. I was there for an ultrasound. When I finally got called in, my boyfriend wasn’t able to come in the room with me for my ultrasound. It is now Thursday and I have not received my results. I called the office, Tuesday and they said they weren’t ready yet. So I called again on Wednesday and again the results weren’t ready. My Dr. office also called and they were also told they weren’t ready. So here we are on Thursday I called medical records they stated they faxed them over on Monday. HMMMMMMMMM kinda weird that they would fax the results over on Monday if they weren’t ready on Tuesday nor Wednesday. The person I spoke with stated she would fax them over. Than said she would have her manager review my results and them fax them. STAY AWAY FROM THIS PLACE. Staff is rude and not helpful at all.

umi is a terrible place. i was there for xray. employees there look overworked and exhausted. no a/​c and it feels 100degrees in there. poor employees, they smile for us the patients but you can see how they suffer there. makes me think if managaement even thinks of them… so sad to see that and be waiting for an hour for xrays.

I arrived on time for my appointment and once I checked in I was escorted to the back in 15 minutes into a clean secure room.
I had a fantastic Asst. Technician she was personable and took the time to explain the procedure that needed to be done, the Sr. Technician arrived soon after and took over the serious part of the exams she was quick and was very helpful answering my questions.
She cracked me up so much because she would ask me to hold my breath then take an ultrasound picture and a few times she forgot to tell me to breathe, then she placed that cold machine on my skin and I jumped up my goodness I laughed so much in that room. Lol
I’m grateful that a serious exam was so entertaining for myself and the staff laughter really does help to divert your attention from an uncomfortable situation.
I was in and out of there in less than an hour.
My only complaint.
On my last visit I accidentally left my gold earrings in the exam room after my mammogram and they were stolen. I didn’t expect them to be turned in but I hoped the person who found them would be honest and do the right thing.
Don’t wear jewelry to the doctors office that’s my advise…

Never will I go to this place. My son was so disappointed in the service and he only 8 years old. Waited an hour to have an x-​ray of my son’s foot.

So I was gonna give this place a bad review with a 1 star beacuse of my experience on tuesday but my mind was changed because of the awsome service the x ray tech gave me. the receptionist told me to sign in and have a seat that they would call me up to get my order. So 30 minutes go buy and all kinds of people that signed in after me were getting there x ray. So I decided to see what was going on. Apparently they crossed me off the list and were gonna call me up to take my x ray order but they failed to call me up and got side tracked. So of course since my name was crossed off everyone thought i was already done. No apology or anything. I finally give them a piece of my mind and they take me back. Then The awsome service begins. The tech saw how frustrated I was and asked what happened and he than took responsibility and apologized. He made sure i was in and out of there and left with a smile. He again apologized before i left to make sure I was ok. A simple apology when you are wrong is all thats need. Thats why i gave a 4 star becuase of the x ray tech. He was awsome

It’s bad enough your scared something is wrong. You have a appointment and they make u wait. The staff on the counter on personal calls and talking about their lifes. Wtf? They are the ones taking their time. 2÷22÷2012

I have to say that if you are a medical professional and are dealing with UMI beware of their medical records department. IT IS HORRIBLE! I have been asking for one of our patient’s records since last week from an employee named Jason and 10 days later I have yet to receive any paperwork. He keeps telling me that he will send it as soon as he can but still nothing. It is very frustrating to have to keep calling over and over again to remind them and be told the same thing and yet still get nothing. Of course, since I don’t have any info on the patient, this procedure can’t be billed and we are delayed in getting payment.
THEIR MEDICAL RECORDS DEPARTMENT IS RIDICULOUS AND THEY NEED TO GET IT TOGETHER!!!

My wife has a cervical disc and I took her there for a MRI of the neck. The staff were pleasant and helpful. My wife is very paranoid and thinks people are talking about her all of the time. I had no such problem with her there. I left with a CD of her MRI in my hand. Dr. Taylor, the radiologist, is very helpful and friendly. It was not dirty at all. The previous reviewer was frustrated because she couldn’t get any.

It’s dirty, it’s gross, and the staff is full of gossiping jerks. Seriously, worst experience ever. I gave it an extra star because the MRI technician was pretty cute.

Came here for X Ray. They are quick and my insurance covered it so there were not co– pays. They have a big amount going in and out