Border Taco

Good food but shitty customer service. I could have refrained from leaving this post but I just got hung up on right now while attempting to place an order. They lady said my order was too small for delivery and when I asked what was the minimum amount I needed to order to utilize their delivery service, the rude lady just hung up. I’ve found a bug in my soup on numerous occasions as well. Sorry not sorry!

The restaurant options in Douglas are pretty limited, if you want to eat somewhere which isn’t a chain this a safe bet. Pretty large selection of dishes which are decently priced. I’ve eaten tacos here twice good size, generous amounts of meat as well as seemingly good quality ingredients.

Pretty good burritos. And the caldos are good too. Kinda long wait time but I’ll take it. The burritos de chicharrón are really good too! Come try it.

The food is delicious! Their tortillas are fresh, I highly recommend any burrito they have! Flautas with the fresh guacamole are perfect! Agua fresca aré very refreshing!

Nice looking restaurant when you enter but that’s where it stops. We had a party of 7 and had the worst service imaginable. Half our group was served, finished our meal before the other half was finally served. Two of the 7 orders were incorrect and after waiting and waiting for our food we just didn’t care anymore. We had to keep asking the waiter for napkins, utensils and all our ice teas we turned back in as they tasted awful. Portions were small and the food was lukewarm. They don’t give you a tab. When you’re done you walk up to the register and tell them what you ordered. Sorry, but I like to see a ticket. I have a feeling they charged us for the ice teas. Will never go back.

**Warning**No refills on drinks**
We travel to Douglas a few times a year and the worst part is finding a decent local place to eat. Chatita’s was so so but is seems to have closed… we liked the Mighty Sports Grill but it seems they closed too. December 2013 we tried Denny’s and Bleh… later on we gave Border Taco a try… Place is nice and clean, bathrooms are nice (that is a must being on the road all day)… Food was good but inconsistent, service is OK but kind of funny… And, don’t be fooled by the soda machine… they charge for every cup, and they don’t even tell you in advance… they should be called South of the Border Taco just for that… we also had water and they never refilled it… oh well, I will summarize it, service is ok, order food, get food, get the bill, but not much customer service skills. Oh, wait, there was a young girl that was very nice and attentive. We ordered 5 shrimp ceviche tostadas, one big menudo, 4 tacos (cabeza, barbacoa, asada y adobada).
We got 5 tostadas, they looked and tasted good, with 2 big boiled shrimp on top each. The menudo was huge, but not very tasty… and we were missing one taco… and the ones they brought didn’t have any vegetables or garnish, just tortilla and meat. We had to ask for it and then we got a nice plate with cabbage, cucumbers, pico de gallo, etc.
Later a friend joined us and we got breaded shrimp and one more ceviche tostada. Shrimp was good, I didn’t taste the rice or the beans. The ceviche tostada was bleh, very wimpy and no big shrimp on top!?! so that was not nice, I ordered an extra one because I liked the first ‘batch’…
Oh wait, and if you have OCD and want to check they in fact charged you for the right items… they just bring you the total and little notes for whatever you ordered,
Anyway… Worst part is we may be back if we don’t find a better place: P

Not the best I’ve ever had but pretty Damn good! Same owners as Chatitas which I tried yesterday and wtf, why does everyone recommend that place annnd how is it the same owner??? I mean this place is freaking flavourful, yum. Not fancy so go grab a burrito. If the owners of this place read this here are my recommendation, change or shut down chatitas and get more organized at border taco.
That’s my complaint with border taco is they get orders mixed up and don’t know what to charge you for because the order/​collection system is flawed. BUT the food is good.
Try it