It is extremely disappointing that this company is into price gouging. I have tried several times to get just internet but they have no desire to be accommodating. Its either bundle or nothing! If I were to change to just internet the cost would be extremely high! $ 88/month! Just to surf the web? Why? A large majority of the time I am not even able to do anything on web because the service is lousy in my neighborhood! I’m changing, I doubt if the other providers can be that much worse!!!
Vicky G.
Tu valoración: 1 Clemson, SC
I have never seen a company so unprofessional, being there for only money and gives shit about customer satisfaction. I just moved to this area and I went for Comcast as suggested by my apartment management. Paid for over night shipment to have Internet running next day. It’s been 5th day today and they have shipped only one part of the product i.e. Hardware to set up TV but failed to mail Internet set up hardware. When I talk to customer care they said it’s still in the ware house and yet to be shipped and if I want it next day I shld pay again for over night shipment($ 30). In fact they shld return my $ 30 they charged for screwing up my order and not sending me all the set up items overnight. I shld have read reviews before going for this company. There are zillions of Consumer complaints soaring over this company for bad customer experience. This company lacks professional ethics.