Osco Pharmacy

I have had a few very bad encounters with them, I use to work in the store so a few of them know me pretty well. The most recent one happened on Thursday night I went to fill my script (with my 2yr old son) they said they had it in stock, so I walked around the store to kill some time. When I went back she told me that I needed prior authorization now it’s 8:30pm and I can;t reach anyone from the doctor’s office. I called Blue Cross they said I can get my money back as soon as the doctor calls. I told the woman that I was going to use my credit card. She never filled it so I had to wait now it’s 8:45 and they are closing at 9. My script was rushed and I was so upset my son was over tired. I trusted that the pills would be all there but I was 20 pills short YUP 20. I called them and told them and of course it was my error it was someone I was with. She said everything balanced out. I didn’t expect them to give them to me but I wanted to make sure that I planted the seed in her head. Also they said Blue Cross was suppose to refund my money and Blue Cross said they should so on top of not getting all my pills I’m out $ 97. I found out the hard way from now on I WILL COUNT ALL MY PILLS IN THE STORE BUT NOT THIS ONE.

Normally the pharmacists there are wonderful. On sunday i came into to fill a prescription but they were out of stock, they promised it would be ready on tuesday. i called tuesday, may 29, 2012, around 4:05pm, and was spoken to by the most condescending, rude and outright obnoxious «professional» i’ve ever encountered in a pharmacy. they claimed to have tried to call my doctor 3 times to verify the script, but not ONCE did they call me to explain they couldn’t get a hold of her (who they kept calling «him»). My doctor has her cell phone number on her machine, so the whole story is crap. I was then told even if I could get the doctor to verify the script, they were out of stock again as they had filled other customers scripts first.
Never going back again. While the other pharmacists I’ve dealt with have been nice (been going there for 5 years), the woman i spoke with today ensured i will never again do business there. I’m hardly every moved to write a negative review, but boy did this woman earn it. I’m sorry for the other workers there who are always friendly and polite — I hope she is soon out of your store.