Ace Plumbing Supply

These guys were really helpful and gave top notch advice for a little steam radiator fix-​up/​swap I was doing at my condo. They are patient and knowledgeable.
I’ll be back to see them again.
Funny story: I was actually going to use Elijah (other reviewer) for the project, but he 1) didn’t return my call, and 2) when I did catch up with him, told me what a tough project it was going to be… then I went and talked to these guys and we worked it out together in about 20 minutes, went home that morning and had it done on my own within an hour.

These guys were terrific. I needed an under-​counter water filter system ASAP because my plumber was scheduled to come the next morning. Not only did the guys at Ace give me great advice, but they hand-​delivered the part to my door in Brookline on-​time, free of charge. Prices were competitive with the internet, too. Wow.

As a plumber, I’m a bit ashamed that it has taken me this long to write these guys a review. Ive been frequenting Ace for almost ten years now and look forward to many more. As an apprentice, I was impressed that Bob and Kevin quickly learned my name and were always helpful even if I didn’t really know how to ask for what I needed. Fast forward to when I was starting my own business; these guys were the first to open a line of credit for a fledgling business on nothing but my name. I can’t possibly list all the little things that keep Ace as my main supplier, but in general, its this: they actually CARE. From last minute/​after hours, deliveries to rushed orders, they always treat my business like it is theirs. Countless times I’ve watched Jim and Joe patiently listen while a weekend warrior described the problem they were up against with some thingamajig that was leaking from the doohickey, thinking to myself that I’d never have the patience… yet they always do.

This place was doing DIY before it was cool. Probably before the shorthand ‘DIY’ even existed.
Like the name suggests, this place has everything you would likely ever need in the world of plumbing (a lot more than the nearby Home Depot too!). The majority of their business is selling directly to professional plumbers, but they also cater to DIY folks.
The people here know their stuff and are more than happy to explain how to do whatever you want to do and help you select the equipment to do it. If they don’t have exactly what you need they will tell you where to get it, not make the hard sell for something that might work.
Good, honest service, superior expertise, and a can-​do attitude — can you really beat that?