Dekalb C.A.R.E.

Dan is fantastic! We got his information from a neighbor and called him after a larger company said they couldn’t come out for over a week. Dan came out the next day, even working late at night to fit us in. He is so nice and friendly and thoroughly explained the issue he was fixing. His rates were reasonable. Highly recommend, and will definitely use again!

Our air conditioning went out. I called four different companies to come out and do a recharge on our unit. I was told by one major company that they couldn’t come out until May 11^th… Feeling super defeated, I called CARE.
A woman picked up the phone and told us she would have someone call us. FYI — She has no access to his schedule.
Dan Goss called me back within minutes and somehow managed to fit us in that night. He charged a reasonable amount, was super friendly, and managed to get my husband (who talks to NO ONE unless he has to) to engage in several interesting conversation topics.
Love Dan. We found our new forever HVAC guy!

Dan came out same day and helped resolve our minor HVAC issue. Would definitely use him again

A/​C cut out late on a Saturday. Dan showed up the next day just as promised. Found the problem in minutes. Explained everything and didn’t charge extra because it was a Sunday.
Definite 5 stars.

Called another Company, they never called me back. Called Dan and he showed up a few hours later. Nice guy, hard worker, and reasonable pricing. Would definitely recommend to anyone looking.
He also checked my heater for cracks and other issues while he was here but never tried to sell me anything I didn’t need. Honest people are hard to come by these days so I highly recommend giving him a call.

When our heater stopped working on Christmas Eve, we thought there is no way it could be fixed quickly and painlessly. I called the highest-​rated HVAC company on Unilocal,but they wouldn’t have been able to come for a week and a half, so they referred me to Dan Goss of DeKalb CARE, who was awesome!
Dan returned my call within 10 minutes and he came over within the hour. He not only fixed the system, he also gave a detailed written summary of things that were wrong with it – not because he was trying to up sell me (he suggested other companies that could do the work) – but because he is thorough.
I’m so pleased we came across Dan and would highly recommend him and DeKalb CARE!

I highly recommend DeKalb C.A.R.E. for all your HVAC needs. It’s very refreshing to deal directly with the owner of the company, and you can tell Dan Goss cares about the service he provides. Last month when my aging AC unit (from 1986) finally bit the dust, I knew just who to call. Dan promptly returned my call, and came out the same day to check it out. In addition to replacing the AC system, he also corrected problems with the duct work to improve airflow. The project was completed on-​time and on-​budget at a very reasonable rate. We were so happy to have cold air again! Dan and his crew worked quickly to get the new AC unit up and running in the summer heat. they removed all the old parts, and left my basement looking cleaner than it did even before they started work! If I ever need HVAC service again, I’ll call DeKalb CARE.

Dan came over the same day I called despite having a completely booked schedule he made time to fit us in. He was very professional and friendly explaining all the tasks he was performing. I would highly recommend this company for any AC issues you have. Thanks for saving us from another night of sleeping in an 85 degree house!

I called late on a Saturday night when the air conditioner stopped working. Dan returned my call right away! He was able to work us into his busy schedule because we lived nearby. He helped us work around our current problem and find a permanent solution. Instantly likable and trustworthy. I WILL call Dan back for permanent solution. I highly recommend him. I can’t believe I was lucky enough to find him on Unilocal

Highly recommended! I cannot believe the fantastic service we have received. Our AC wasn’t cooling so I called today around 1:30 and Dan called me back immediately. He was at the house this evening around 6ish… It is now 10:15pm and Dan just left. He has spent the past 4 hours troubleshooting and fixing multiple issues we had (some due to a recent renovation). The last issue is with our intelligent thermostat. It’s not communicating with the unit. It’s a Nest Smart thermostat, and relativity new to the market. I’m sure he’s a Nest pro by now, after spending 1 ½ on the phone with their tech support :). A new Nest unit is on its way but Dan wouldn’t leave us with the heat (the house is a temperature of 80 degrees) especially with a 4 month old baby. So he hard wired the control to make sure the AC would run tonight until we get the new thermostat installed in a few days. Thank you Dan. You are the epitome of great service. We will be sure to call you when needed in the future, as well as recommend your services.

I called Dan initially on July 21^st because my central AC unit stopped working. My aunt, who lives in Dunwoody, recommended him highly and suggested I call his company — DeKalb C.A.R.E. I called his answering service and he returned my call within 10 minutes time.
I described the problem and he seemed to know the issue; he narrowed the problem to one or two possible causes. We spoke around 4:30 PM and he showed up around 6:00 PM. The weather was hot and the house was unbearably warm so he went to work right away until the problem was resolved that evening, finishing around 9PM. As it turned out, he had to replace the fan motor on the outside unit.
I think he charged me about $ 360 which was not at all bad for emergency service, 3 plus hours of work, and a new fan motor. The other day the unit stopped working again so I called Dan to come out and look at the unit again.
He showed up the next morning, on time as usual, and fixed the problem (again) in less than an hour. I should mention that he did not charge me anything; the problem was a failed /​faulty capacitor. Dan is prompt, honest and friendly; I recommend him (and his Company DEKALB C.A.R.E.) highly.