Allcom Electronic Systems

We were having trouble with our 22 year old alarm system and called Russ to see what we could do about it. We’ve been with Allcom since we bought our new house in 1992. It came with the alarm system, and Russ might have even been the one who installed it. And we’ve been with Allcom ever since. To fix the problem with our old alarm system, Russ suggested that we upgrade to the latest technology. He said it was simple to operate, and he could use the existing wiring, alarm bells, and horns. He was right. It didn’t take long before our outdated system was replaced with something much more up to date. And he gave us a spectacular deal on the upgrade. The new system works perfectly. It operates a little differently than the old system, but it’s plenty easy to learn and use. Bottom line, it’s a great system, works perfectly, easy to use, and expertly installed by Russ. I’d recommend Allcom to anyone, anytime.

Great company to do business with! I have been with them for several years and they have responded to all my calls immediately and with great courtesy.

Stay away! Absolutely the WORST customer service I have experienced. When alarm failed, owner was unavailable to service it on my schedule (I work every day). We made an appointment for a Sunday (his choice). He called half an hour before he was due at my home to tell me he ran into his garage door and could not come. Rather than offer to come another day, he told me what he thought the problem was and that I could fix it myself. When I tried to express my dissatisfaction with his response, he said, «Find another alarm company» and hung up on me.

Without a doubt this is a top notch company. We had our entire house alarmed when we moved in with Russ. He did an outstanding job. We are having new windows installed and once agai Russ was there to help alarm the new windows. Without even being called he showed up to do the work. I would recommend this company to anyone. Way to go Russ. Thanks for everything.