Autozone

No customer service and very arrogant!
It’s 8pm on a Saturday, I go to AutoZone cause it’s close to my house and low priced. I walk in and get mean mugged with no hello or any type of greeting.
Alright, whatever.. so I walk to the back to pick up some oil and diff fluid when I see the same mean muggin associate looking at me and following me at the end of every isle.
I walk to him and ask «did you loose something? «
he says «no, i came to check if anyone was here.»
So I reply «oh, are you about to close?»
He says «no, we close at 10» and walks away.
WTF?
I understand people steal and you should watch out for it but that is not the way it should be handled.
Any suspected shoplifters should be approached with constant customer service.
I’ve been an AutoZone customer for about 10 years and I have decided to give Oriely’s my business.
This is not the first time the Dinuba AutoZone has disrespected me and this review is just a reflection of this store.
I’m very happy with the service at Oriely’s, I don’t mind paying a little more!

I’ve spent my fair share of time in auto stores because I work on my own Jeep. I don’t expect the same service I’d receive in a fine Italian restaurant, yet I do expect some help when needed. For example, if I’m standing in line as the next customer to be helped and there are 5 employees behind the counter having a casual conversation with their manager, I would expect one of them to ask me over to a cash register and help me check out.
Yesterday I stood in line waiting, holding 6 quarts of oil, an oil filter and a funnel for a good four minutes. I made eye contact with at least 60% of the employees (3/​5, sorry I’m a math guy) with nothing as simple as a nod to acknowledge I was next to be helped. The manager glanced at me struggling to hold all this stuff and went back to his conversation in regards to the Superbowl this weekend. What a pleasure. I had remembered they were having a sale here where I could get a Mobile 1 filter for free, because I was buying the Mobil 1 synthetic oil for my Jeep. So I began walking back, towards the back of the store where I made the decision I would take my business somewhere else. So I drove to a more deserving merchant.

My car needed new spark plugs without me being aware. Store worker Isael Ramirez was very helpful. Was able to fist his way into finding the problem. Would recommend him being employee of the month.