Mackey Mechanical Services

BAD BUSINESS PRACTICES: Showed up 1 ½ hours late to provide estimate. The man didn’t give me an estimate but decided to take it upon himself to make an unauthorized repair using $ 2.50 in parts and hands me a bill for over $ 100. Then the owner’s wife tried to convince both my husband and I of their own lies. Trust me, someone is lying and it’s not their customers!
Sad thing is we requested an estimate for a full AC/​Heating replacement 2 weeks ago and never received it. They said they had the wrong email, but that lie doesn’t work either because they had 2 emails on file for me just in case. Sorry but lying and being deceitful is not good for business. Then get’s personal by telling me we have issues. Our only issue is that because we know this family personally and the good they do within our community, that we let our guard down and didn’t listen to customer reviews. Really makes me sick that they try to make it the customers fault instead of being honest. Word to the wise… LISTEN TO THE REVIEWS regardless of any personal relationship you think you may have.
UPDATE:
12 hours after they came over our AC went out completely. More proof of how much they cannot be trusted.