Tryad Properties Inc

Let me be clear: this is a ZERO star review.
Tryad properties took over management of our building about a year ago. Since they have been in place, they have failed in almost every single aspect of their duties. NONE of the emails and notices that they sent regarding time, place, and event that was to happen in the building was correct. When you call them, they will take down your info and never get back to you. And even after repeatedly confirming with them that something is going to happen, they will unfailingly disappoint you by failing spectacularly.
Several times, they have put us in actually dangerous situations where putrid black smoke is blowing down the hall way from shitty workers they have contracted with. One of our neighbor’s suites was sprayed for bugs (uninformed), and they unknowingly walked into a still dangerous, fumigated office, only to come running out coughing and crying.
I doubt there could be a company that could fail more at their jobs.

So far, so good! We recently moved into the 556 N. Diamond Bar building, and the building always seems to be in great order. Anytime something is wrong, the management company is always quick to respond, and very friendly.

Great Company, always professional and helpful the other reviewers are Malcontents

Your response to my review shows even more how unprofessional this property management is. My communication with you had nothing to do with me not paying the lease/​rent on time. My review was based on how you had responded to my inquiries and requests. The manner in which you responded was slow, rude, and unhelpful. I would advise you next time before you respond to anyone else’s review to not make any assumptions as to what created this bad review. Rather, maybe you should reflect upon yourself first.

I wish there is a zero star rating, which it doesn’t allow to, yikes!
I totally agree with Becky! This property management company is really unprofessional via email or even in person. They bragged about they have experience with managing the big firms in downtown LA. So what! all we care is how you provide professionalism in ALL the properties you manage not only the ones you bragged about, that is all past tense and who knows if it is true!

Dan and his team are great. The staff are responsive to the needs of both tenants and owners with a personal touch that reflects a commitment to professionalism. Highly recommended.