I have now used Hayley twice, upon a recommendation from Ann Arbor Hardwoods( ). And I have not been disappointed! Short turn around time, quality services, and reasonable prices. Thanks for being so reliable!
Caitlin O.
Tu valoración: 5 Ann Arbor, MI
Haley Mechanical is my one stop shop for HVAC repairs in Washtenaw County. I would recommend Haley Mechanical for all of my HVAC needs. Ann Are r Real Estate Lady, Caitlin A. Phillips
M T.
Tu valoración: 4 Ann Arbor, MI
Professional, prompt and friendly. We have an older home with a boiler. We get it serviced before and after winter to ensure it continues to work. When we bought our home 5 years ago we had a company in Plymouth come out, but when they started charging for«travel» we searched for others who knew how to work on an old boiler system. Haley Mechanical was it. My only complaint is that we have often been rescheduled by them due to lack of staff– makes me wish more people would consider learning the trade!
Ernesto M.
Tu valoración: 5 Dexter, MI
We have used Haley Mechanical’s services for many years. Friendly and very knowledgeable staff with convenient prices. Happy to recommend their services.
A. G. U.
Tu valoración: 3 Dexter, MI
We have used them for years for routine maintenance on the furnace, air conditioner, etc. They are competent and a local company that we wanted to support with our business. However, the last time we called them to replace some faucets first they rescheduled, then they did not show up when they were supposed to. I took off from work, waited at home, they did not show! We had some one else do the job, and will not use them again.
Minds E.
Tu valoración: 4 Chelsea, MI
Overall I had a very pleasant experience with Haley. I got a standby generator installed by them. They gave me a decent deal and the installation was done very well and professionally. The only reason I give 4 stars is because after the installation a few months down the road an issue occurred with the gen that they had no idea about. I had to call them a few times and they came a couple of times but the visits never resulted in a fix. But they finally did figure it out and fixed the issue even if it took a month. Their customer service is pretty good. They were prompt in calling me on their own to inquire about setting up a follow up service appointment on my gen and the Deanna at customer service was very nice and courteous to talk to. If I could change one thing, I’d love to tell their sales staff that once a sale is made they shouldn’t start avoiding the customer like the plague. With Haley as with other contractors I have all too often seen this rather obnoxious behavior pattern in their sales staff. That while they are negotiating the deal and selling something they are your best friends. But once you have paid them and god forbids if some issue crops up and you try to get a hold of them, its amazing how their responsiveness takes a huge dive and getting a hold of them becomes almost impossible. That is just the other issue I have had with Haley. But overall I am happy with Haley in a great job that they did with my installation and their customer service staff seems quite good too.
Lisa O.
Tu valoración: 1 Dexter, MI
My review is «Eek! Methinks not» because I cannot/could not even get them to help me. I sent construction plans to them; called to follow up; spoke with the owner, Henry, to schedule a time to meet with him to receive proposal which had to be cancelled by me; and then NEVER heard from him again even after a follow up email requesting the proposal and phone call. I’m glad they are so busy they don’t need a $ 15Kish job from me.
Elizabeth W.
Tu valoración: 5 Dexter, MI
We have used Haley Mechanical for our business and our home. They always provide friendly, efficient, high quality service to us. Thank you Haley Mechanical!!!
Julie W.
Tu valoración: 5 Ann Arbor, MI
Haley mechanical has serviced my furnace, a/c, hot water heater for 20 + years… Being a single woman it is difficult to find a company least of all company employees that you can count on & trust and not have to worry if you called the right place. From the first phone call to the last walk out of the door from the tech or even the owner… the team at haley mechanical are top notch. I never second guess there recommendations, I never second guess there quality of work, products they provide. Thank you haley mechanical for ensuring life’s necessaries are taken care of for me… Julie W
Patricia J.
Tu valoración: 5 Saline, MI
After calling several places to fix our newer boiler on a sub-zero evening and getting no where with them, Haley Mechanical sent a technician out and fixed the problem. When the technician had a question, the owner of the company came out to help on a late night call. When we needed their help the next day because some of our pipes froze and we were still cold, they came right back and got the job done. Outstanding work, very professional, very friendly. Our house has never had such even heat throughout. Highly recommend them.
Margaret V.
Tu valoración: 5 Canton, MI
My husband and I are moving and needed to have our furnace serviced and cleaned before the new owners finalized the purchase of our home. Haley Mechanical was able to come in a timely manor and cleaned and serviced the furnace for $ 95. I was not home, but my husband said they replaced the igniter for free. Based on our experience with Haley Mechanical, we would recommend using them for your Heating/A&C, etc needs!
Craig P.
Tu valoración: 5 Ann Arbor, MI
Haley did a great job on our instant hot water heater. Professional installation and works perfectly. Will call them for heating and cooling.
Troinex C.
Tu valoración: 1 Ann Arbor, MI
We rent out our condo. Last week, our renters called us and said there was moisture in the basement. They called Haley, who came out and checked the AC. The AC unit is located outside the house, and would not have been contributing to any dampness in the basement. Haley charged $ 115 to «diagnose» that our AC unit needed a freon charge. They then charged an additional $ 230 for that freon charge. So our renters signed for the charge, cause hey, its not their money. Now I am down $ 345, and still have a damp basement. I called and spoke to Haley to find out what happend. She said that the AC unit needed Freon.(even though it is less than 7 years old, and was just serviced along with the furnace 8 months ago) She confirmed that the AC unit was NOT leaking.(If it’s not leaking, why does it need more freon?) I asked her how much freon was added, and she told me they only had to add a very tiny amount(which tells me it was not low to begin with), but the charge is $ 230 even if they just add a tiny amount. The bottom line is, these guys are opportunistic thieves. Thanks jerks.
Christian L.
Tu valoración: 5 Ypsilanti Township, MI
I can’t believe no one has reviewed this yet! We have been using Haley for 10 years. Haley did the annual maintenance on our central air and will be putting in a new HVAC system for us. Service? Yes! excellent. On Christmas eve Haley replaced our hot water heater within hours. They are always there when you expect them and do great work. Technicians will give you tips on what you can improve to extend the life of your HVAC equipment without nickel and dimeing. The office personnel were very nice and gave me a response right away(11PM!) They also send you email updates when the technician is on the way and when they are close. I need medical grade air quality and they will be the ones installing it. Check back later after it is installed and I will update this review. September 2012: A couple days of phone tag but the filter was installed on the day and time agreed upon. The filter itself has made a world of difference in my breathing. This is a great company give them a call. Update February 12013 Needed to call Haley, this time for my heating system. Called Haley, left a message and they called me the same day to set up a consult. Don came and we went over the options, which resulted in a quote. We accepted the quote and Haley let us know that DTE gives rebates for the furnace we purchased. Amanda at Haley even filled out our rebate application and sent it to DTE. Techs came on the day and at the time they promised and installed our system in the time allotted. It has only been a month, however the furnace works great. April 2014 Haley installed a home generator. The generator was supposed to be installed before Christmas, but the brutal winter led to delays. When the weather broke the generator was installed and the Ypsi electrical inspector gave it a thumbs up. The guy that installed it were good and I have been happy with it. I think if Haley was a public company I would own half the stock by now. Home generators are very $$$, so do your research.