Home Properties of Devon

I had rent a 3 months lease with home properties. Before I sign the contract with the sales representative I had told her this lease is only for 3 months and I will not extend any single day. By the time I moved out. They said I have to pay for extra 1 month rent which is 2300 because I don’t give them a notice. I told them I have gave them a notice before I sign the contract. They argue that they won’t accept verbal notice and they need a writing. I wonder why the sales representative didn’t mention that at the time I signed the contract. Now, I try to negotiate with the manager but the manager said what they need is money. Nothing else they can do except I pay them the Money. All about Money Money and Money!!! NEVER recommend Home properties.

We are coming up on one year of living here and have gotten a notice of what next year’s rent will be so we decided to not renew our lease, among a few other reasons…
We have not really had any issues except for the following:
–The trash disposal is a complete disaster. The two dumpsters can not handle all the apartments and it’s disgusting to walk/​drive past.
–There was a lot of noise that traveled from the hallway and neighbors. We had college students below us that threw alot of parties and a family with children next door.
— My main complaint is the smell that came from the neighbors. It frequently lingered into our apartment and I would have to febreeze the apartment, light candles, and re-​wash clothes because sometimes I felt like it would stay with me when I left the apartment.

This place has THE WORST customer service! They bully their customers with excessive rate increases every year and will completely disregard any concern you bring to them in regard to this matter. It’s obvious that all they care about is their bottom line and they could care less about whether or not their tenants are happy. To top it all off, they have a perpetual trash problem that has not been resolved for the entire year I have been here. I will not be renewing my lease. DO NOT RENT HERE!

Living here has been a nightmare for several reasons. When we moved in, we asked very specific questions about the apartments based on the complex we were moving from: Was there a great deal of noise during the day or on weekends? Were the apartments insulated? Was heat/​AC efficient? Was maintenance prompt? Yes, yes, yes, yes, they told us. Of course!
Well, that was inaccurate, obviously, and designed as a sales pitch to get us to sign the damned lease contract already. And we did, and we have regretted it almost every day since. Why?
— There is no air circulation in apartments or hallways. Your neighbors will cook obscenely stinky food for every meal (even breakfast! What gives?) and you will smell it in the hallway and your apartment all the same. It will make your carpet, clothes, and furniture stink, too. Buy stock in Febreze (or whoever makes it) before you move in.
— There is no insulation from noise OR weather conditions. You can hear neighbors above, below, left, and right. This is exacerbated by the fact that our particular set of neighbors has young children who are encouraged to use the hallway as an all-​day playground and «tag» arena. Our noise complaints were ignored.
Keep in mind that insulation problems extend to the outdoors. Our windows were improperly sealed and insulated, and we had significant problems with condensation all winter. By March, this resulted in a thick layer of black mold around window edges, the ceiling, and around the air conditioner. We filed four maintenance requests. People came twice, did not fix it, and ignored the subsequent two maintenance requests regarding the issue.
— The parking lot is like bumper cars at the local amusement park. Both of our cars have been hit and scuffed by other vehicles repeatedly. They’ve also been knocked by maintenance men and their materials (drywall dust on my car’s doors seems a bit obvious, guys!). Invest in compound and a buffing towel if you have a nice, new car, like both of us do/​did.
— The pictures don’t lie: Trash Mountain is a real landmark at this apartment complex, and the management office will threaten to «install cameras» and «fine the entire complex» for this issue. To date, they have done neither, which is good because at least we’re not paying fines. The trash, of course, is embarrassing and disgusting all the same.
— Bugs! Flies all summer, ants throughout the year, stink bugs into the late autumn months. Fun, fun, fun.
— Filth. Trash lines the entryway to the building, and everything from old toys to crushed Goldfish crackers enjoy a prime location in the hallway.
— Expensive laundry if you don’t have W/​D in your apartment. If you do have a W/​D in your apartment, your rent will be $ 200 – 300 more a month, so basically keeping clean at this apartment complex is a significant budgetary decision.
— Showering and using heat should also be a major budgetary decision. Heat and water and sewer and trash costs are divided per building, per resident, based on square footage, apartment bedrooms, and number of occupants. Our bill was never less than $ 200, and we take short showers in a 69-​degree apartment. Of note, we were getting charged for heat in June. Maybe they’re counting the heat that leaks in through the windows. I’m not sure. I’m just broke.
— If you inexplicably love living at Home Properties, they will reward you for multi-​year loyalty with a 10% increase in rent, or higher, based on «market rates.» Though every other apartment building here on the Main Line has vacancies, Home Properties is apparently in exceedingly high demand. But you probably won’t wanna renew that lease anyway, so no big deal.
So we’re really excited to move to Devon Park Apartments down the street, where heat is a flat fee and a 2BR apartment costs less than our 1BR here. You should check them out, too. If not, please don’t say you had no warning: These Unilocal reviews are almost identical and it’s not a mere coincidence!
UPDATE: Our latest Yes! Energy bill (heat, water, trash, sewer) just came. Our July heat charges? $ 17. Nice.

Currently live here now. So far we have had mold, mice, ants, spiders, no heat… and gross water coming from ceiling. It wouldn’t be so bad if they actually seemed like they cared, meaning compensated us for our troubles. We lost heat during some of the coldest days in winter, we had to leave and stay with family. The garbage pictures are completely 100% accurate, and that’s not just a move in day, it piles up all of the time and maintenance has an office within 100 or so yards of it. Also just received new rental pricing if I choose to stay… if I renew for 12 months it automatically goes up $ 100/month…6 months/​$ 300…and if I choose month to month…$ 500. this place is a dump. The maintenance guys are quick to help, I will give them that but management is terrible, i wouldn’t suggest this place to anybody.

Coming up on one year of living at Home Properties of Devon. This apartment complex is standard and has very basic, standard features that you can find at most other places.
As other reviews have said there is a problem with trash disposal. But this could also be due to the fact that there are only TWO dumpsters on site for 26 buildings. The trash over flow is an eyesore for whoever lives close to the dumpster area.
The management is polite, I have never had a issue with them. I have also never really had to deal with them past lease signing.
If you don’t have a washer/​dryer in your apartment then your laundry will be costly. It’s cheaper to go to the laundry mat around the corner.
There are no bugs or rodents. Your water/​heat bill will be unexplainably high. But the apartments are relatively inexpensive for the area so it may balance out for you.
Overall it’s not a bad «community». A lot of family’s and foreigners. The only reason I won’t be renewing my lease is because they are increasing my rent $ 300 extra a month. Happy apt hunting.

For afordable housing in the main line it is ok. Your standard 1970ish building. Staff is prompt when dealing with service calls. The problems are basicly you get what you pay for, and with that you get the same type of people around you that don’t pay for quality. For example the apartments have little to no airflow so your air conditioning will have to run ²⁴⁄₇ and the bedrooms will never get cool during the summer. The insulation in the walls are virtually non-​existent you can hear almost every conversation from the parking lot even if your windows are closed. Not to mention the trash situation is unconscionable. They need to put in some sort of security device as many of the people living here are so inconsiderate that they leave trash at the entrance of the dumpster enclosure by Sunday morning you literally have a mountain of trash. It is one thing to have an older apartment slightly rundown but to have a mountain of trash is quite frankly disgraceful and embarrassing. II honestly feel sorry for most of the staff because they must have to deal with this on a daily basis. Corporate must be to blame for this. And lastly little details need to be taken care of staff /​management must not do weekly or daily walk throughs of every building. Other than that you cannot beat the location just go from your apartment to your car you should be ok.

There is mold on the ceilings. There are mice and cockroaches. Management is useless and rude. Insufficient parking spots. Snow removal is not prompt. Water has to be regularly shut down because of bad plumbing. Trash dumpsters are always full and you get fined if you drop off the trash on the preexisting pile that blocks your way to the canister. Its your fault they didn’t have the trash canisters emptied regularly and you have to climb through all that trash just to reach the designated canister which is already full anyway. One in three laundry machines is broken. When hurricane Sandy hit, there were some people who used the power from the corridors which they weren’t told they weren’t supposed to and everyone was fined as a collective punishment. Mailboxes are stuffed with coupons for things you don’t want to buy.
Thermostat is broken so you either freeze or sweat… all this for 1500 a month which they changed from 1292 when we signed the contract. Untrustworthy, rude, and shortsighted. Don’t do business with these people.

I have to be honest… moved in Jan 2011, it was very nice… Then my fiancée and I lived here for a little while. Management could be very accomodating, but they aren’t. Staff could be pleasant, but they aren’t.
If you happen to make a mistake and lock your keys in your apartment, do it during work hours, cause you are going to get charged $ 50 if it happens on a Sunday, when NO maintenance staff are there…
If you want to workout on an eliptical, good luck. 1 out of there 3 has been down for more than 2 months, and the entire issue is the battery, simple fix. NO ONE CARES…
One thing I will say is we had no issues with mice, thank god, but everything else, BRUTAL.
Good luck working with their staff, they are 100% hit or miss.

My wife and I had a bad two year stay here. All of the listed complaints applied to us.
–Noise from upstairs neighbors
–Bad appliances (we didn’t use the dishwasher for the last year there, since it didn’t actually clean anything)
–Terrible plumbing (our building flooded constantly)
–Bad response from management (we felt like we were just a rent check to them)
–Bugs
–Mice
But on top of all that, we tried to move out a month early, with the thought being, if they could rent it for any time during our lease, we could pay a little less. Which is exactly what we were told in the office.
Now, they are trying to charge us a lease breaking fee when we had every intention of paying our last month’s rent on July 1.
They are charging us for moving out and turning in our keys early, even though we are still going to pay our last month’s rent.
Apparently, the office staff will tell you things that directly contradict the fine print in the lease, and you will be the one to suffer from it.
Far beyond minor inconveniences, I feel the way they have structured their lease is bordering on criminal, please do not live here.