Milner Hotels Management Company

I used to choose the Milner every year when I went to the Movement Festival, but the last time I went ruined it forever. When I checked in, I told the front desk clerk that she could run my debit card to hold the room and for damages, but that I would pay cash upon checking out. I even wrote that on the credit card authorization form and confirmed it when I made my reservation. Apparently, «they don’t do that» and charged my card anyway. Had I known at the time of reservation or even at check in, I would have made a deposit to my bank account. But, this was not the case and I ended up with almost $ 500 in overdraft fees. I called the hotel and explained the situation, but my pleas fell upon deaf (and very rude!) ears. I promised to tell everyone I know about the lack of customer service at this establishment and that none of my friends or family would every stay there again. Now, thanks to Unilocal,I can warn all of you.