Discount Drain Service

This company was called by my home warranty to fix a leak in my shower. I was told he would show up after 12 the next day. I tried to call to let them know that I will be gone from 2:30 to 3:15. I have to pick up my kid from school. He never answered his phone, and his voicemail was full so I could not leave a message. It would ring 2 – 3 times and go to voicemail. He never called me back even though I called 10 plus times throughout the day. At 3 I receive a call from one of his techs saying he was on his way. He showed up at 5:30. He never turns on the shower but does take apart my toilet. He said it was because they are connected and he needed to test the pressure or something. When I asked if he was going to replace the wax ring he put seemed out out by it, but he did it. Then tells me something I can’t understand and says he will come back tomorrow. That’s it, no time, no real explanation and still hasn’t found the leak or turned on the water. I asked to speak with his boss, the same guy that didn’t answer his phone or call me back, and he never called me. I have called my home warranty to get a different plumber and will never use this company myself. I recommend to the rest of you to stay clear of this company and call someone else. I would have cancelled myself just for not returning my calls, but I had to go with who my home warranty sent.