Western Horizon Medical Group

Have been going here for a few years. Reception has always been good but like the other Unilocalers say, prescriptions are never ready at the pharmacy. They seem to never call them in. This has been the case on EVERY visit. Last time the doctor barely looked at my wife and someone came in with a bunch of prescriptions to get, without much consultation. Physio was really needed, not meds. You can not get hold of anybody if you call for results. If you get through they say they do not know how to transfer the phone and to call back. Then you get the answering machine.

This place is the worst place I have ever spoken of. I went to my appt with my teen daughter and 8 yr down syndrome daughter who is gtube dependant and all of 40 lbs. I was coming in for lab results. My daughters were kicked out of the bldg because they were not patients. It was 113 degrees outside. After 10 min of waiting and NO ONE SITTING IN RECEPTION AREA AT 430 pm, I asked my teen daughter to bring in my 8 yr old. She was thrown out again even after explaining how medically fragile she was. My appt was CANCELLED AND WAS TOLD THE DR WOULD NOT SEE ME AND WOULD CALL WITH MY RESULTS. MY CHILD WAS DRENCHED in sweat and breathing heavy and red as a tomato. They had zero empathy. They made rude comments such as «why did you come if you didnt have a babysitter?!» I stormed out asking that all my medical records be sent to my home by mail because I would not be returning. They seemed unphased and could care less. I am reporting them to the state and will make sure the public is aware of this horrible clinic. I will go out of my way to contact newspapers, the news and social media so this doesnt happen to anyone else! And they get zero stars. I had to mark one to post this!

Went to my appointment .
35 min wait. PA was very rude. Had blood taken had to go back a few days later give more, lab said not enough to complete tests. They said my prescription would be ready in two hours at pharmacy.
Next afternoon pharmacy said nothing here for you.
Also they had my records mixed up with another patient of different gender. I do not recommend this place.

Came here for my grandmothers appt to help my mom with the wheelchair as my grandmother is paralyzed. Once I sit down the receptionist tells my mom they don’t want the seats to be taken up that I’d have to leave so I went outside for 20 mins. After being in the heat so long I went back to sit in the waiting room so they went into the room my grandmother was in to tell her we need to leave. Making an already stressful situation worse. I’m not a child they could have spoke to me instead of bothering my family. I don’t recommend this place to anyone and these doctors don’t know what they are talking about. If you don’t mind being treated like a third class citizen this might be the place for you

This is the absolute worst facilty I will never go there again! ! ! The staff is rude and unprofessional; the dr is always to busy to return calls. My son had an allergic reaction to a medication they prescribed and I never recieved a call back on what to do! !