Truetech Automotive

Matt and his team are fantastic. You want solid work at honest prices? These are your guys. You only need to know three things:
1. They stand behind their work 100%.
2. They have turned away business/​$$ because there was a more reasonable answer than what I asked about.
3. They’re nice!

Finding a mechanic you can trust is not always easy, luckily I have Unilocal!After looking at the best reviews around my office, I took my new (to me) old car to true tech. I knew some issues I wanted them to take a look at and also have them run through and let me know what they think. They got back to me with a list of items and prices that included labor. They didn’t push me into anything and only made recommendations. I choose a few items to work on and let them do the rest. My only knock and I hate to do it is that communication was a little spotty. A few times they said they would call back and after a few days I had to call. But thy always picked up and took the time to talk. In the end, they did a great job at a reasonable price. I’ll be going back and hopefully can knock them up one more star!

When I moved to Des Plaines I had no idea where I would take my car. Someone on Facebook recommended Truetech and I’m glad they did. Matt and his crew do quality work and have been able to get me my car back quickly. We have a had couple of issues that they could have told us to replace more than we needed but they fixed only what needed to fixed. I highly recommend taking your car here!!!

Needed to get my brakes replaced and I no longer trust my dealership so I ended up going online to Unilocal to find the best auto repair shop near me. Found these guys and all the reviews hold up. I called up the shop and told them about the noises coming from my breaks, without even a second to two, I was told to bring my car in because this was a safety issue. Everything as great about this place. I will be sure to go here from now on.

Unless I leave the area, TrueTech will be the last place I ever take my car. Matt and the guys here have been so ridiculously accommodating. All you need to know is I’d been battling a service engine soon light for 2 years, to the point where I was sick of going back to dealers who would just turn off the light, send me off and tell me to come back in if it returns (which it always did). I’d gone as far as to buy my own scanner to look at the code, then research it online! Finally after 50,000 miles, I thought the car was out of warranty (half true), and so I took it into TrueTech hoping they’d be more helpful than all the dealers I’d been to.
The team there took it and told me what the issue was (lined up exactly with my own scanner), but then they surprised me. They could’ve easily just told me it’d be $ 2000, which I was even prepared to pay. I would’ve been none the wiser. But, Matt told me that he thought there’s still a chance that Nissan would fix this under warranty, and that I should call them. I did, and turned out that I had a 60,000 mile warranty on the powertrain, which covered the problem. I was able to finally go to a dealer and convince them to fix it. TrueTech obviously couldn’t do the work now, but their honesty has made me a customer for life. I’ve come back for every oil change (extremely reasonably priced, and they throw in oil changes if you need other work like brakes) since, and will continue to give them all of my auto repair needs as my warranty actually expires.
Cannot stress how rare it is to find a truly honest mechanic, and you cannot go wrong here.

Very decent and reliable. I got my job done on an old car, and the owner was very reasonable on the price. They’re very upfront about their prices and go the extra mile to meet your schedule needs.

More work done here on my 2002 Jeep Liberty and I still love them. Told me what I needed immediately and told me a few things could wait for a few months.

Matt and his team did a used car «pre-​purchase» inspection on very short notice for me. Saved me $ 1000s in really dumb problems that I couldn’t see. Even charged me less than normal because they finished early.
I cannot recommend highly enough.

A friend recommended this place, and I am so glad! The owner, Matt, is super nice and very honest. I may be biased since I recently moved to the burbs, but I thought $ 600 for front and rear brakes (pads, rotors, etc.) was very reasonable! I am pretty sure I paid $ 1000 for that once in Chicago proper. I will be sure to recommend this place to all my friends!

Matt is a great guy and mechanic. Perfect combination!!! It’s a great feeling, and refreshing with all my past mechanic experiences, to not have to worry about being taken advantage of when taking a vehicle to be fixed. I recently took my van in for regular maintenance. The bottom plastic piece of the van was cracked and hanging a little below the van (this is the piece that always hits the stopper when you pull into far in a parking spot). I tried, unsuccessfully to repair, they repaired it for free. Great place!

TruTech earned my trust. Although I have not had much work done by them, they were very thorough with working to identifying an issue. They proved a tremendous amount of honesty and that goes a long way. Communication with TruTech (via Matt) was very open and informative. I will look to them for future work!

The growing pains at the reinvented TT seem to be settling in, and showing promise. After completing the move, the remaining owner, Matt, confided that the level of change led to things getting away from him for a bit. Now he’s back in the garage working on vehicles and mentoring his crew. His hope has been to put the focus back into caring customer relations and patient, detailed diagnoses.
The difference shows already in the results. They clearly delineated the root causes and need for further diagnostics with a number of issues with my Contour and priced them out. I’ve clearly kept this car alive much longer than it deserved, so we’ve decided to part ways with the vehicle but not with TrueTech — back to being the TT we’ve come to know and love (but in a much easier spot to get to – no more suicide circle \m/​).
P. S. Matt suggested donating to the Cars ministry at Willow Creek, which I have done before, but looking to do something a bit different this time. Considering a kickstarter campaign to pay someone with a wall to run it into or a cliff to run it off of. Which would you choose? Unless you wanna buy it, of course.

Overall, I couldn’t be happier. Had a front brake job (rotors and pads) + a free oil change on our Nissan Sentra. Matt communicated with me every step of the way and was a pleasure to work with.
The new shop is really nice and clean for an auto shop and not far from downtown Des Plaines. We will definitely return for any future work we need done.

True tech Auto is the ONLY place I will bring my vehicles.
I’ve been a customer for about 2 yrs.
I own a work vehicle and a passenger vehicle. Both are serviced here.
Owner Matt is an extremely honest and very informative business owner. His staff (ie: Steve and Christin… Sorry if I don’t have names for all) are Definately a business owners pride.
I was referred to this local business through friends and neighbors and I highly recommend True Tech Auto to ANYONE in need of vehicle service.
Oh … And the new location is Awesome !!!

Thought we had an ignition problem… but they diagnosed it as a weak /​old battery and that did the trick… for much less $.

My first Unilocal review in forever, and it goes to Truetech. Like most girls, I am hesitant about taking my car in for repairs in fear that I would get ripped off. But finally I couldn’t ignore the high-​pitched squealing whenever I braked, like I just ran over a cat. So on the recommendations of friends, I came to this place.
IT WAS AWESOME. They managed to fix everything within 6 hours, despite us really not having an appointment, and the price was very reasonable (free oil change thrown in too!). They didn’t try to sell other repair jobs, just what I needed.
I would definitely come here again! (Although hopefully not for a while?)

Very honest people and timely service. I was traveling and was far from my town where I know trustworthy repair shops. My car had a weired noise and I was not sure if it is safe to drive home. First, I took my car to a repair shop and they wanted me to pay a lot of money to replace pretty much all the brake system. I wanted to get a second opinion and I was lucky to find these guys through Unilocal.they checked my car and said there is nothing seriously wrong and it is safe for me to drive. and they were absoloutly right. I got home safe and sound and there is no noise anymore.

I found Trutech a few months ago on Unilocal.I’ve been super happy both with the care of my cars, and with the friendly relaxed atmosphere of the shop and the great guys working there.

Very knowledgable mechanics. They find out the root cause of problems with my car and tell me what it’s going to cost before doing the work. I would recommend bringing cars here to everyone. I trust their work and would bring a brand new car here instead of the dealer. Their attention to detail is impressive.

I was recommended to TrueTech by a bunch of friends in the neighborhood who would not stop raving about this shop and the guys, Matt and Pete, who own the shop. Honest guys who want to help and know cars inside and out. They have integrity and professionalism that is hard to find. you know every time you go there you will be treated kindly and they will get the job done right. I highly recommend them for any car needs you have. Thank you Matt and Pete.