Planet Fitness – Des Plaines

been a member of pf for over three years, and a little over a year on this location. the staffing changes made in the last couple of months have made this location a bettet place. the new manager is cleaning house, thanks for making the necesary changes and getting rid of the lunks that worked here. please tell the new staff not to be afraid to use the lunk alarm more often and enforce gym members to clean equipment. Other than that great deal for 20 dlls/​month. one guest and able to go to any pf in the US,

Told me my eyewear couldn’t be used because i didn’t have string even though I was laying down, told me it was a state law, I researched the laws and there is no such law, I also confirmed with local tanning salons that this information was false! The manager Jessica didn’t even tell me this «law» kindly, she rudely cut me off and force sold me wink ease in which she wrote a date on them to ensure i would have to buy more next time, pretty upset by her extremely rude behavior and lack of class as well as making me buy something I didn’t need per the ACTUAL tanning laws of Illinois, I’ll be canceling because of her

I’ve been really happy with Planet Fitness. I think the people who are giving it bad reviews are forgetting that it’s only $ 10 a month! You don’t get bells and whistles. It’s basic, but it’s clean and machines are always available.
My only complaint is that customer service is not great. However, you can see that employee turnover is VERY high… a lot of high school and college kids that seem to turnover every couple weeks. You’re typically not going to get greeted with a smile or have anyone enthusiastic to help you, but for the price, it doesn’t bother me.

Equipment wise this Planet Fitness is great. They have plenty of machines so even if it is busy you can still workout. My issue is with the staff, especially the blonde girl. Biggest B**ch ever. She is extremely rude every single time. She has a permanent frown on her face ²⁴⁄₇ and looks completely unapproachable. Rest of the staff is really friendly but really slow.

Too bad their policies are more important then their customers I will be ending my membership as this club is not service oriented

Big space. Should not have a problem finding a machine/​weights. Seems pretty clean. Staff don’t have the best customer service skills, but you don’t have to deal with them much anyway. Can’t beat $ 10/​month and open 24hrs a day.

Decent place to exercise… They’ve got everything I need… Good drinking fountain too

Now I did not become a member here. So this is not a members point of view. This also happened about a year ago. End of 2014. BUT
My girlfriend and I walked into this location to possibly join this gym. No one stopped to help us at all. We finally had to find someone to ask about the gym. No one answered any of our questions. They tossed us some paper work and started talking to each other about the weekend and such. Really made us mad so we walked out and left. If that is how possible customers are treated, I can only assume members are treated in a similar fashion.
Only good thing was the place looked clean.

Beware trying to quit this gym, they’ll keep charging your credit card for months after you’ve quit! I followed their procedure and filled out their form in person in May and noticed a few months later I was still being charged. Spoke to one of the desk staffers by phone who assured me my membership would be cancelled promptly. Well, it’s now late September and I’m still being charged! Have spoken to the desk several times who have promised to end my membership, to no avail. Waste of time!!!
Update as of mid-October…membership still not cancelled by Planet Fitness, just received email notifying me of payment due… really, after several conversations with management?

I have been going here since oct 2014, it so far is very chill. We also go at 1am because its best time for me. Everyone here is very relaxed. The only thing I don’t understand is free pizza and bagel day. Why are those offered at any gym is beyond me. Otherwise its a nice 24hr gym.

This review is based on my first 10 visits there. I will update this review if necessary.
Staff:
No problems so far! The staff is usually friendly and they do a good job of keeping the workout areas and locker rooms clean. They don’t up sell and they are always courteous.
Atmosphere:
Planet Fitness has a culture that discourages Body Builders and Gym bunnies. This place is not for you if like to show off your toned or muscle bound body. Read the rules and decide if this place is for you. I hate the purple and yellow layout. So 80’s cheesy haha.
Equipment:
You will never have to wait on a Cardio machine ever! I have also never seen a broken or decrepit looking machine in the place. Ton of weight machines and abdominal stations. A big negative is the clear lack of free weights, barbells, and benches.
This gym is clearly catered toward people looking to lose weight or get fit without being «gymtimidated.» Meaning if you want to build lots of mass through the bench press, deadlift, or squats. This place is not for you. Also women have to take caution to what they wear. No gym bunny attire pretty much. I personally am enjoying my membership so far. Can’t beat $ 10 a month with the wallet friendly member fees. Gym is clean and well taken care of with little distractions and plenty of space. This gym has all I need without the annoying distractions such as upselling or loud noises like other gyms. And it is 24 hours!

Yes, this gym sometimes serves pizza and bagels. Yes, this gym is intended for those who will never exhibit anything even close to «roid rage.» Yes, this gym is bright magenta and yellow – but at $ 10 a month – that is perfectly fine with me.
The gym is fairly large. I have gone at 4AM, 6PM, on weekdays and weeknights and have never had difficulty getting a machine or accessing the weight area. The gym is clean and people really do clean up after themselves. Staff is as nice as 18 – 25 year olds can be and the gym goers are perfectly normal people. There are people there of all fitness levels, which is nice and contributes to a more relaxing atmosphere than is typical at other gyms.
It’s true that there are no group classes, no sauna/​fancy amenities, but it’s a $ 10/​month gym. If you are looking to be pampered and have access to a bunch of amenities that look super cool when you pass them by on your way to the elliptical, then this is not the place for you. If, however, you are looking for a clean, accessible gym with decent and standard equipment without the douchebaggery of other chain gyms, I would give this one a try. It is no frills, but 100% functional.

I joined this gym 6 days ago. I haven’t been to a gym in about 5 years, so I was looking to get back into shape.
Previously, I was a member of Xsport in Arlington Heights (South). My problems with Xsport were the treadmills were often crowded and the locker room was absolutely disgusting. They have a great selection of free weights and machines, though.
Planet Fitness is huge on the inside and caters to the casual fitness fanatic, noobs like me, and «normal» looking people. There are a TON of treadmills, bikes, and ellipticals. The free weight selection is very, very limited. There are a decent amount of machines. Even between 4p and 8p, it’s never super crowded. It’s open 24 hours a day. And the locker room is pretty clean. Way better than Xsport.
The staff is super friendly. I’m almost taken aback by how often they say hi and bye to me. The Xsport staff is barely present. I haven’t been pressured at all to do any personal trainer nonsense either.
So, I highly recommend this gym to the casual and new gym goer. I forgot to mention — only $ 10 a month with no contract. That’s awesome! Can’t beat that deal. You may eventually outgrow it as the free weight selection is nonexistent (no bench, no squat, very few dumbbells) and they need a few more machines (back extension, more bicep, tricep, incline and decline press, etc).

This is the third gym I’ve tried & I’m sticking to this one. For a college student the price point is amazing & you get access to a decent amount of equipment.
For me the equipment is more than enough, but to anybody trying to make gains or get cut this isn’t the gym for you. It’s very clearly marketed to a certain type of person as are most gyms so you kind of have to read between the lines.
The gym is very clean & from what I’ve seen the other people working out here always clean their station & respect the equipment.
The staff in my opinion are very disrespectful, unprofessional, & extremely clueless, but I just give them my number and keep it moving. If you have a concern I’d recommend calling because talking to most of them will make you crazy (from my experience).
I’d give it a try because with price point you really have nothing to lose.

Has everything I need for the price. I mostly use the free weights and benches. At times it can get crowded so I wonder on my way to the machines until a bench opens up. The cardio section is huge if that is your man objective. No deadlift or squat rack but there are a couple of smith machines. It’s clean for the most part and I was able to pay for the whole year upfront. For 16 bucks a month you can’t go wrong.

Decent and cheap gym! They have every weight and cardio machine available. And tanning, red light therapy and massage chairs for the black card.
There’s a lot of things out of order constantly, and the workers are always absolutely clueless. About everything. So frustrating. The only intelligent and helpful guy is Austin, the manager.

This gym is decent. It is for casual gym goers. If it wasn’t of their extremely low prices I probably would’ve taken my business elsewhere. I pay for the black card benefits but since I usually don’t bring anyone I feel those benefits aren’t worth it. I would have rather paid for the white card membership but for now I am stuck in a contract.
There are a lot of cardio machines. There are a lot of weight lifting machines. There are no squat racks or actual free weight benches. Instead you have to either use the smith machine which is inferior to free weights or use actual machines which again doesn’t have the same benefits free weights does. There is however dumbbells but only go up to 60 which to me is a problem. If the dumbbells were at least up to 100 that would be good.
The mens bathroom/​locker room is decent. Some times it will have this stank that does not go away for a couple days and other times it’ll be clean. Generally though the gym is pretty clean and well maintained. You will see staff clean the machines and you will usually see other gym goers clean the machines they have just used.
Overall if you just started to hit the gym, just wanted to use the cardio machines, or don’t feel like spending a lot of money to go to a gym I would say that PF is a place to go. After spending a lot of time at this gym I have realized that this is not the gym for me because it does not provide the equipment for my needs. If you really want to make some serious gains with your lifts I would say go to another gym that actually provides free weights but you probably already knew that.

PROs: Inexpensive, Clean establishment, Helpful staff, Clean locker rooms & bathroom, Judgement free
CONs: Can get crowded during peak hours
I personally have the black membership card so I can go to several PF locations, use all features, and most of all bring a guest. $ 20/​month still isn’t so bad as opposed to paying full price at other gyms. The place is very well maintained and clean. Unlike some gyms, I come here to workout, not stand around, show off, and meet people. There’s very little interaction with other gym members, but that’s to be expected.

For $ 10/​month this is as good as it gets. You just can’t go wrong.
I usually go there around 6 pm Mon-​Fri and it does get a bit crowded especially on Mondays but I’ve never really had to wait to use any of the machines. Saturdays are quieter and Sundays are very quiet. The place is clean. I have no complains whatsoever.

Can’t beat the price of $ 10 a month. The gym is great for cardio and to lose some weight. It won’t be a good idea if you are planning on building muscles, they don’t even have a bench press there, the max weight on the bars is 60 pounds.
Overall everything is clean and organized, the bathrooms are in great condition too.