Op Nails

On the trip visiting my friends in Illinois, she took me here to have some girls high quality time and honestly i really enjoyed my experiences with them today. The place itself was very clean and neat with some modern tools and equipment. They also cleaned up every tools that were used for previous customers which is very important to me. My friend and i had Regular Mani/​Pedi and it turned out great as i wanted. Our techs were very attentive and efficient at what they did. They took time to do the works right. We really loved the results. The price was surprisingly cheap for what we got. I will definitely come back one more time before heading back to my hometown. Highly recommended!

DO NOT waste your time coming here! The place is filthy and the people are RUDE! the owner will talk bad about you in their language. If you ask them to fix your nails after they made a mistake they will throw a fit. On top of that they OVER CHARGE you. I will never come back here again and I will never ever recommend this salon to a friend.

Had a no chip done and it looked horrible. Had it redone the next day couldn’t imagine looking at my awful nails for 2 weeks

So excited about my trip to Chicago this weekend but just realized that my nails is way overdue. Came in because a friend of mine told me I should totally check this place out so I did. The best manicure and pedicure ever !!! The lady did a wonderful job. She took her time to made sure everything is perfect, not that type of technicians who rush you out. They use well known high quality products and beautiful colors so I felt so great and now my nails look fantastic. Could totally enjoyed my time in the salon. Staff is very nice and friendly. The place is very clean and well organized, well lit that makes me very comfortable. They clean up after every customer so I feel very safe. I wish this place is close to where I live so I could be a regular. Highly recommended!!!

Very dissatisfied with their customer service. I arrived a few minutes before they opened, and got seated for a pedicure. 45 minutes went by, and two people who came in after me got their pedicures completed before anyone even came over. I’m not sure why I was skipped, but I found it very disappointing and frustrating. My feet were in the water for 45 minutes. The salon was very understaffed for the first 30 minutes I was there, but when more techs came they went to other customers. The owner is rude and very unfriendly to new clients, but has plenty of time to chat with established regulars.
The pedicure was fine, certainly acceptable quality. The no chip French tip mani was mediocre. Besides taking another 1hour 10 min, I received cold soaking water, and the no chip stuck to my skin under the nail. The tech tried getting it off, but I had to remove myself later.
Perhaps I came in an off day. Certainly do not try coming here without an appointment, you may be here over 2 and a half hours.

had never been here before– had 2 hrs to kill in the area and saw a sign for a special, $ 30 for a mani & pedi, so i stopped in.
the woman who did my pedicure was wonderful. very nice and did an outstanding job.
the man who did my manicure was horrible. not very careful with the cuticle trimmers, and did a very sloppy job painting my nails. there are only 3 that don’t have paint outside the actual nail. i would not come back here.

I waited 2 hours and got skipped over by 4 people. Ended up walking out because I knew they forgot about me but they said I told them I didn’t want to get my nails done. Why would I sit there for 2 hours then?

The day I went there it was close to closing and they were kind enough to still see me. They did a great job on my manicure. My nails looked beautiful.

The owner and staff are friendly! They are clean, consistent and fast. My gel nails and pedicure last over 3 weeks at times, Great location and relaxing environment. No loud TVs and music playing. This is one of the best nail salons I’ve been to.

Ana is awesome at eyebrows. She’s always booked so call and make an appt! Been going to her for 3 years! They just revamped the waxing station and painted. It looks so nice!

Up until a few months ago I had been going to OP nails to get my non chip manicure and pedicure for 3 years… progressively the work became more and more sloppy, I felt like just another number, I was waiting an hour after my appointment time before getting service and the owners were rude and were liars — not to mention that they are constantly talking about the customers in their native language (Anna has admitted herself).
Anna, the owner is the one that did my non chip manicure and each time I got it done it lasted for shorter amounts of time… my nail polish was peeling within a week or sometimes even days (should last at least 2 weeks), there was polish all over my cuticles, my nails were filed crooked or shorter then what I asked for, and whenever I asked for something specific, I was told that it would look bad and that I should do what they suggested (which I though was tacky).
Customer service is a huge thing for me… If I am paying for a service, I should be walking out of the salon happier than ever — this was not the case when I walked out of OP Nails. I am a working individual and I schedule appointments for a reason — when I schedule an appointment at 4:00pm and I don’t get seen until 5:00pm or later, it infuriates me… it’s a waste of time and I could think of a million other things I could have done in that hour besides sit in the nail salon and read gossip magazines!!! That to me is extremely annoying, but what’s even worse than that is when you are sitting there for 3.5 hours until they are done with your mani & pedi — then when you are finished it’s sloppy & looks like a 3 year old painted your nails. Also, heaven forbid you ask them to fix it… they will do it, but show a lot of attitude during it.
Overall, the place doesn’t look sanitary, the tools they use are placed in old sterilizers, the razors they use for the feet aren’t changed from one customer to the next, and the customer service is terrible. Don’t waste your time or money on people that don’t appreciate it…
I will give credit to the only 2 people in that salon that work hard and do a wonderful job, which are Dee and Jenny — in a pinch I would go there to ONLY see either one of them… and if they are not available, I would not let anyone else touch my nails.

They have evening hours and they did a nice job, however, it was very dirty inside. Not sure if I’d go back.

I love this place. I have been coming here for years and I am always satisfied. My manicures and pedicures always look great and they last long. They use high quality products and that is why I keep coming back.

I never had an issue until this last time I went in there although now that I think about it I was having to go back every week because one of my nails was always breaking a week later and they weren’t really friendly. One of the guys that did my nails there told me on previous visit that he deserved a big tip b/​c my real nails were short. ???
This time I went in there chose a color that changes color when the shining coat is applied and asked if they could just apply the coat on the tips for a french manicure look and was told that thats extra because its considered a french manicure. Okay I said go ahead the lady who did my nails did a horrible job. I asked a question and she didn’t understand me I asked the person by the name of Anna if she could explain to her and she pretty much ignored me I asked her again and she seemed annoyed. The whole time I was there they were yelling/​talking back and forth in their native language which made me uncomftorable as if they were talking about me. Needless to say after having my nails repainted twice they didn’t get my nails right. The job was extremely sloppy. I showed them to Anna who asked the lady who had done them to fix them. I was there for over 2 hours maybe even 3. It was ridiculous. It wasn’t until they seen how upset I was that they actually smiled at me and wished me a nice day. To top it off the lady cut my own nails didn’t file them down or anything and just put on the gel nails over them. The point for me to have the nails put on was for my own nails to grow underneath and once they are long to get an overlay. Well guess that’s outta the question. Oh and I explained to them but they didnt understant.

Conveniently open on sundays. I went to get just a manicure and am satisfied.

Worse place to go to! don’t ever go there. I took my mom there to get her nails did and the service was bad! Anna the owner doesn’t know what shes doing and her husband is worse! My nails broke two days later. I don’t think people working there are license her little daughter is doing nails shes like 15! don’t ever go there you will waste your money and will ruin your nails!