Make A Memory Limousine

I’m not sure how this company got my phone number (I guess a bridal show, but I only went to one), but they are constantly cold calling me. I’m not using a limo service and even though I have asked to be removed from the list I still get phone calls from them.

We used Make a Memory for my son’s senior prom. They were absolutely wonderful! The girls were so excited to receive a little prom bear that was customized with their school. It made them feel extra special. The kids loved the car and were impressed how quickly they were able to get picked up after prom and home without sitting in the traffic delay like many of the other limousines.
I would highly recommend them! The car was incredibly clean, they were on time, the driver was fantastic and they were so nice on the phone too!

They call at least one time a week, if not more. I will not be using limo services for my wedding. I have already asked them multiple times to take me off their list and they still continue to call. Such poor customer service. Because of this, I will never use this company for any event I may need a limo service for. I also encourage others to stay clear away.

I have been receiving phone calls from Make a Memory almost monthly since my September 2011 wedding. I have asked numerous times to be removed from their phone list and they always say yes. I’ve even asked to speak to managers who have assured me they will remove me. However today (over a year after my wedding) when I asked to be removed from their call list the woman who called me was EXCEEDINGLY rude. She said she’d remove me and I explained that I’ve been told that several times. I also mentioned that I’ve been told they have «more than one list» and she yelled at me saying «Well, you know. You may be on more than ten lists. You may be on twenty or thirty lists.» And then hung up.
Excuse me? No apology for wasting my time or constantly calling me. Nothing. It’s your company’s obligation to keep your records up to date. Not mine. In the future I will definitely NOT be using Make a Memory. I also will not ever recommend them to anyone for anything.

Did a great job for our 9÷3÷11 wedding! Professional, on-​time, great limo, very well stocked. Would highly recommend them!

Got married in June of 2008. Make A Memory was great. Definitely close to the best prices I could find at the time, tips were included (so didn’t need to worry), they decorated the limo in my wedding colors, and they arrived 100% on-​time (actually, a bit early, which was comforting). They also held onto one of my veils (which no b-​maid or g-​main grabbed for me out of the trunk of the limo!!) and dropped it off at my parents house for me the following weekday after I had already left for my honeymoon. Talk about service!
The only reason I could not give them a 5-​star was because the limo, when it arrived, smelled like smoke and that annoyed me. I didn’t want to walk down the aisle, wafting the scent of cigarettes behind me. Anyway, it was my wedding day, and nothing could really bother me for too long, so I got over it pretty quickly. If this had been any other day, however, I very well may have given them 3-​stars.