Kmart

I will naver go to this Kmart I used to love going there but they are taking stuff away and replacing it with stuff that you don’t think Kmart would sell

No it’s not Target but it doesn’t have to be. I don’t like the comparisons. It’s a store, all that matters is that they sell what you need. I don’t live near Kmart but whenever I’m in the area I try to stop by and just see what they have — sometimes I’ve gotten some very good finds, prices are the same as anywhere else. I don’t understand the whiners on here who expect a five-​star experience. Typically any messes in the store are caused by fellow shoppers and not the staff. It is what it is. Don’t write off Kmart. They’ve been around the longest and although they’re struggling they are STILL in business so they’re doing SOMETHING right…

If you are in a hurry, don’t go here cashiers are sooooo slow or the machines. That’s why I don’t like going here.

Must allocate at least 20 minutes to get through the checkout even if you are the next person in line. There are always numerous checkout lanes open at all times — way more than Target or Walmart — but the lines don’t move. The checkout process for each person takes at least 5 minutes even if they only have one item. The process for accessing someone’s SYWR account takes several steps and redeeming your balance takes another several steps! And the length of receipts and coupons that print after a purchase… oh my. Price checks can only be down by the service counter it appears and cashiers end up standing around waiting for help since the service counter always has a line as well. The employees are nice though, they try hard, but unfortunately the systems are slow and outdated. I wouldn’t shop here but I earn rewards through my fitbit and this location is close to my work.

Coming home from the burbs, I wanted to check out an item I had seen in a magazine. I was hoping this store would be nicer than the Chicago store nearest me. It wasn’t. Overall, Kmart just has an image problem. The store is not «exciting» to shop in. I’m shocked that the corporate marketing people have not figured that out, but each store has a «vibe». What is Kmart’s? It is just sad whenever I go in there, which is not too often. The selection here was pretty picked over so I did not find what I wanted. I ended up having to also visit the Chicago store (Elston) on the way home.

I like to shop here because it’s super close to home! Believe it or not the Target up the road in Rosemont is in worse shape! I’m giving 3 stars because of the prices and it’s so close to my home. If you are one of those people who expect top notch customer service and a helpful staff this is not the store for you! Pro– great prices Con– terrible staff and customer service!

If you decide to go to this store… be sure to check expiration dates! I purchased soda yesterday which had expired over 5 months ago (never even thought to check expiration date on soda). Over the years I have gone there occasionally, many times I have found broken merchandise repackaged and put back on the shelves. I am totally done going there. The Target on Mannheim in Rosemont has better prices, better quality and a much nicer store.

I only end up here once or twice a year if someone I go with needs something specifically from here. I find it dark, disorganized and many steps down from the Target on Mannheim which is cleaner, brighter and has better prices

I go there every once and a while. I gave it a three because I never had an issue with that Kmart but yesterday is a different story. I use foursquare. On foursquare Kmart on Oakton in Des Plaines had a deal if you spend more than $ 25 on Easter items, you’ll get $ 5 off. I had about $ 70 worth of Easter items. I showed the cashier and she had no idea how to use the four square. She called the manager. The manger came and tired to help. About 3 – 4 managers came over and had no idea how to fix it. One manger finale was able to fix it. If you’ll going to have a deal on foursquare I hope they tell their workers how to use it.

Want to waste your time and get ripped-​off? Then, visit the inefficient, customer unfriendly Kmart at Lee and Oakton in Des Plaines.
My first visit there — today– will also be my last. First a tube of toothpaste clearly marked 2 for $ 6 rang up as $ 4.99. Then, a lunch box that I brought (which had a kmart cardboard band on it saying it was $ 19.99 rang up as $ 20.99 (as I discovered when I got to my car and examined the receipt). There were other, seemingly less expansive lunch boxes there but they didn’t have a price sticker (so I knew that would be a problem and a delay for me at the cash register). So, I go to customer service and there’s nobody there — just a girl behind the counter who says there’s nobody there, so what. Then, the machine to get my credit card receipt jammed and some guy was dispatched to go to the back room to print it (and that killed another 10 minutes easily). I complained to the manager who had a «biig deal, sorry» faint apology. I know Kmart is supposed to be going through hard times and is losing market share and profit — well, they certainly lost me as a potential customer. They wasted my time and their inefficiency would have resulted in me being ripped off.
Do yourself a favor and avoid this store.

I love K Mart… its the awesomest place EVER!

This store was convenient to my home for a while, and so I came here somewhat often, but was never any more impressed than the time before.
The service is dismal, and for over 6 months they have been doing remodeling which has rendered the restrooms out of order. The prices are also steadily higher than Target, which is only a few miles away.
They also allow high-​pressure salespeople who sell family photographs to set up in the aisles, which I hate. One of my biggest pet peeves while shopping is having people follow me around trying to sell me something I don’t want, after I say I don’t want it.
I’d just drive a few miles down the road and go to Target instead, if you have the option.