Jidd Motors

We had an appointment to come see a specific car, it took 45 minutes for us to drive there, and when we met with the salesman, he informed us they sold the car earlier that morning. No apology, no phone call, I find this unprofessional and rude. Visit another dealership, there are plenty around the area.

This is the worst dealership I have ever been to. I traded in my car for a new car. Lies lies lies. They will do anything they can so that you will buy the car from them. There was a rip on my car seat. They promised me that they will take care of it before buying. After that, one salesperson just denied it after my purchase. And the owner came out and promised to repair it for me. I waited for 5 days and called them and texted them. No replies and Nothing happened. I went to the dealer again and they gave me address which was so far away from home.
After 20 days, I sold my car back to them, expecting the same price. However, they charge u 400(weird doc fee) and 10 percent restocking fee. When buying, they said they not gonna charge me anything if I sold the car back to them. Lies lies lies. Worst thing is the new female manager was extremely rude after I caught her lying. She wanted to charge me for 600 miles I put on the car (which was not mentioned anywhere and different from their policies online). I told her to check online herself. Owner Sam pretended that he didn’t know this 30 day exchange policy and wanted to charge me more also. I told them to check website themselves.
That red hair sales manager was extremely rude and asked me if I speak English when I let her explain her ridiculous extra charge. Very unprofessional. Who treats customers like that? Owner Sam said «she had her moments» and started laughing after I complained to him. What kinda explanation is that? I’m not here to enjoy «her moments» and your lies.
This dealer is full of lies. Avoid at all cost! 100% authentic.

We knew the car we wanted (a one to two year old used Acura MDX with low miles). Jidd had the car in an acceptable color. We got a bit of run around from our sales person at Jidd but the manager made us a middle of the road deal. Considering our credit the financing offer was poor. We did a trade in and turned in 3 sets of keys. (I actually came back next day with valet key) We were promised two sets for our newly purchase car and were given only one. I was told on multiple visits back to Jidd Motors, that Mr. Jidd himself, was the previous owner of my car and that he had just moved and to be patient that I’d get the second set of keys and the fob. Almost 6 months later, multiple texts and follow up calls and I still have yet to receive said keys and fob. This is inexcusable. If I go to Acura is will cost me $ 250 plus 3 hours of my time :(

I normally don’t write reviews but I had to for the great customer service I received. I went in and had a bunch of questions. Anna G. was wonderful, friendly and helpful.

Summary: Don’t expect Jidd to earn your business or put in effort for a sale. Make sure you get everything promised with the vehicle before driving of the lot.
Finance Manager Tom is great. Offers but doesn’t force some BS extended warranty on you like other dealers. He worked with Chase to match my low interest rate, and was overly attentive. Best experience I’ve ever had in financing at a dealership.
My Experience:
I purchased a used Mercedes at Jidd roughly 36 hours ago. Only reason I bought is because I was able to talk them down to a good price for the vehicle.
I originally contacted the dealership through
in the morning (11am) and provided the VIN’s of 3 cars to test drive, I was given an «appointment» for 5:30pm. The saleswoman confirmed the 3 cars would be gassed up and ready up front upon my arrival — perfect this is why I called ahead!
Who I was working with I assume was through their internet sales department because I did not see any sight of them at Jidd, the 3 cars that they communicated would be ready for me when I arrive. I mentioned my appointment and the receptionist let me know that no one was even expecting me.
I was sat at a salesman, John’s desk, and I had to begin the entire process by again telling him which cars I was interested in. John was very easy to work with, by no means pressured me, and was very relaxed during the whole process. I really liked working with John. Easy, breezy, no small talk, no dog and pony show, he was great.
Two of the cars I wanted to see were offsite in another building/​warehouse down the street, so we drove over to look at them. Jidd REFUSED to move the cars outside for me to drive until I narrowed it down to 1 since they would have to move other cars to get them out. (Note: I had communicated HOURS previously I wanted to test drive these cars, it was confirmed I had an appointment, and they would be READY UP FRONT).
The 3^rd vehicle I wanted to look at they couldn’t find — or at least I don’t think they could… I wasn’t told, but to sit an hour while they located it. I assumed it needed to be cleaned up a bit causing the delay. No dealer ever wants to shows dirty car since it shows a lack of effort (this is like CarSales 101).
Not Jidd Motors. The car was covered in dirt/​ice and had to be left on to charge the battery. They didn’t even bother to run it through their carwash, an hour of my time wasted on a car they clearly didn’t want to sell me. Again, this car was confirmed «ready» for me to look at HOURS before I arrived at the dealership. I felt as if they were indifferent about my business, they really didn’t seem to care if I purchased the car or not…
After being at the dealer 3 hours the car was finally outside their warehouse so I could drive and inspect it further. I negotiated in set of new tires, and the dealer agreed to give me the floormats from another vehicle on the lot with the car (it didn’t have any inside). I of course got this in writing during the purchase and was told to come back the next day to pick-​up (fine — since it was now an hour after their closing time).
Next day — they called to let me know the tires weren’t ready. I still had to drive out there to get the floormats, manual, and finish up paperwork in Finance (which Tom had all-​ready for me). After waiting nearly 45-​minutes the sales manager REFUSED to give me the mat, saying I would have to wait «a couple days» for a shipment to come in with them. NOT what we agreed. He then tried to SELL me Weathertech’s (finally saying he would give them to me — after I had argued) but those weren’t in stock either.
I shouldn’t have expected much — as I wasn’t treated very well as a buyer, so of course it would be worse post-​purchase.
Still don’t have what was promised and am now second guessing my purchase due to the poor customer service I received. Jury is out on vehicle quality since it is just day 2 of ownership, fingers crossed they were honest about everything else.
**Will update my review after I have had more time with the vehicle**

There are very few dealerships that I’ve been to that actually listen to your needs and concerns, instead of pushing what THEY want you to buy. Jidd was great about listening to my wants and needs. I’m very pleased with their customer service overall.

This was the first time I was buying a car mostly on my own and I came to Jidd Motors with no idea what I wanted. Igor was very patient and helped me find the perfect car for me at a great price. Very satisfied with my experience! Will recommend to my friends who are looking to buy a good quality used car.

I really don’t like to write bad reviews for places, but I have to for Jidd Motors in Des Plaines. My ma and I called this place about an older Honda Accord that they had on one of the car sales websites. We called to see it was still available and talked to Mercedes. She was very nice and friendly on the phone and told us the car was still on the lot. So we take the drive from Bloomingdale to Des Plaines. We find out that no the car was sold two days ago, so I’m ready to leave because I HATE when dealerships pull the bait and switch crap. I’ve worked in car sales myself, so I understand why they do that, but I never did it because I hate the practice. So I left the dealership.
Then started the phone calls, asking when I was coming out to see this Accord that is no longer there! LOL
For the next 2 weeks, I received and ignored their messages telling me the car was still there and for me to call them back asap… I totally understand following up with prospects, but having several different people call then 3 – 4 times a day is ridiculous! I finally called the back and told them to take me off their call list, that I had bought a car elsewhere (Woodfield Lexus) that didn’t play the bait and switch game. No more calls for a week or so… awesome… then this morning I received a voicemail from Jidd Motors asking me when I was coming out to look at that same Honda Accord! Are you F-​ing kidding me???
So hence my bad review here… they may be a good place over all, I don’t know, but their sales practices suck, so if you hate that dishonest garbage and the phone calls as much as I do… go somewhere else.

Bought my 09 Audi A-​4 Cabriolet at Jidd on October 23 and couldn’t be happier. First and foremost, the car is exceptional. Great condition, great ride, absolutely love it. The overall experience was outstanding as well. From the internet department to my salesman Igor Levit, to the finance department, it was all handled professionally and with little pressure. At no time did I feel pressed to buy additional packages and they were able to complete the entire process within the window I had available.
The only thing keeping it from being a 5-​star experience is that they didn’t send me home with a full gas tank and that the listing wasn’t 100% accurate. It listed Bluetooth and navigation as features, but truthfully both would only work using a flip phone and outdated technology. Plus 2 of the 4 tires were shot and I ended up buying four new tires. Other than that, two thumbs up.

These guys are awesome! Johnny shamoon helped us buy our 2014 bmw m5 and he really went the extra mile! The owner Adam
Is also a super nice guy and even offered to order me food while my husband was filling out car stuff! This shop rocks and if you’re looking for a luxury car being sold in a great environment, this is your place!!!

I actually stumbled upon Jidd by accident while taking my hummer to get detailed down the street at a carwash that turns out to be owned by the same people as Jidd. I had been looking into replacing my.2006 truck with a newer model and had my heart set on a white. jeep wrangler. It must have been meant to be because on my way back after dropping off my old truck I spotted a whole row of wranglers in the jidd lot. When I went to pick up my truck later on I met a guy who works at jidd and happened to be at the carwash getting a wrangler detailed before it would go up for sale at Jidd. He was really nice and told me to definitely come by and check out the wranglers that they had in stock and that I could definitely trade in my hummer to go towards whatever I liked at Jidd!
If you’re thinking about upgrading or getting a new car/​truck definitely check this place out! I was able to get an almost new 2014 wrangler here over the summer at a great price! Comparable trucks at other dealerships with the same amount or more miles were significantly more expensive and out of reach for me. The owner Sam was very helpful in both arranging for me to check out and test drive a few different trucks that I was interested in and making it affordable for me and easy to trade in my older truck. I was given a print out of the carfax history of the vehicle and the mileage, previous owner, etc. I felt very rushed when I went
actual jeep dealership and they kept handing me off or my salesman would randomly dissapear after I asked a question.
I felt like everyone at jidd was much more attentive and helpful! The salesman who I had wasn’t particularly knowledgeable about the vehicle but the guys in the service department and even the guy who worked with me on financing took the time to show me all of the different features and all of the ins and outs of the wrangler!
Jidd also arranged for someone to come out and make me an additional copy of my key for much less than I was quoted at the jeep dealer to do the same. I’m hoping to continue modifying the truck in the future and the service department has been awesome with explaining different upgrade options and pricing. I had them apply a wrap to the grill of my truck and they made it fit absolutely perfect and applied it well so that it will last much longer than if I tried to do it myself! Definitely plan on working with them more in the future!
**added bonus of purchasing from jidd is free carwashes down the street at the wash owned by the same owners. If I’m in the neighborhood I can just stop by and get a quick wash at no cost!***

Just purchased my car from Jidd Motors today. Donnie, Sam and Ted worked so well with me to make sure I left happy (: I highly recommend this car dealership, their customer service is amazing! (:

Mini update: I didn’t want to write a whole new update because I did not want my review of my experience to be undershadowed. After writing my original review of 0 – 1 star, Adam Jidd reached out to me and finally cancelled my gap insurance and warranty, which I am very grateful for. He was able to cancel it for me in 1 day, which is the reason why I gave them an extra star. However, I am still extremely disappointed that it had come to this extent. After writing my original review, many people reached out to me and mentioned to me that they faced similar problems especially regarding their cancelation of the gap insurance and the warranty.
Do not even think about coming here. I wish there was the option to give negative stars for this place.
A friend had recommended this place to me and my dad so we decided to give it a try. We went in to look at two cars, both of which the owner didn’t recommend to us. Unfortunately we soon trusted him and everything that he said. His name is Sam Jidd, also known as Ryan R. on this page. He kept on showing us cars that were really old and too expensive for their history. So my dad and I decided to leave, as soon as we told them that they started showing us decent cars. We finally found a 2012 Honda Civic. It had a lot of mileage, but I was ok with it. It seemed relatively clean and Eli, one of the mangers assured us that they had at least 2 keys for it (super important, also Honda usually comes with 3 keys). After much negotiation, both parties reached a good decent price. Before we purchased the car, we asked if it had been in any accidents and Eli said that it was not and he also showed us a carfax document… I thought that it was for my car. The radio and one of the lights were messed up and they said that they would fix it. After hours of signing the papers, my dad and I were ready to get the TWO (one electrical and one manual) keys. Unfortunately, Eli told us that they couldn’t find the electrical one so they were gonna look for it and get back to me.
Upon getting home, I checked Unilocal (which was the first thing I should have done before going there) and saw few honest bad reviews. What was more important though is that I saw many great reviews most of which were by employees of Jidd Motors or by the owners, themselves, under pseudonyms like Ryan R., aka Sam Jidd.
I then checked carfax to verify what they have told me about my car’s history and learned that it had been in an accident. When I confronted them about it, they first denied it THEN they told me that I should be grateful because it was still a good deal and it was in a good condition. That’s basically bullshit if I ever want to sell my car since its value just dropped because of that accident.
As for the electrical key, I had to go through the seven circles of hell for it. I had to literally drive down (I live about an hour away) seven times. Eventually, they made me one for free but not before Sam had insulted me and my dad saying that «we are difficult.»
Unfortunately our ride didn’t end there. My dad and I wanted to cancel the warranty and the gap insurance. We signed a couple of papers and all seemed well. When we asked for a confirmation, they said that the bank/​loaner agency will be able to provide that. When I called the agency, they said that they weren’t informed of such cancelation and that they didn’t receive any paper work. My dad and my brother went to Jidd motors to ask them about what happened and they told them that they lost the papers… They made him sign cancelation papers again. What kind of respectable company would lose its customer’s paperwork?! Any way, I went again a couple days later and spoke to Leo, the only decent person in the company who does the paperwork. Leo apologized for the incident and said that they haven’t lost it except the cancelation papers didn’t go through because they weren’t authorized by Sam… The papers had been filed for a month. Today, I called the administrator of both the warranty and the gap insurance and apparently neither have been yet canceled. Every time I call to inquire about the situation, I get transferred to many different people to finally a person who is not there or would not answer his or her phone. This definitely has been the worst experience I have ever had with any car dealership.

Just purchased my car from jiddmotors and after going back and forth with the original salesman the general manger Donnie took over and helped me get a super low interest rate. I’m a very happy girl now and love my 2013 infinity fx 37. Thank you jiddmotors

I’m ve been looking for 2013 gl450 for 2 yeArs and finally found my perfect match at jiddmotors thanks to Donnie Yaya. Thank you again

You would think after all of these stereotypes about car dealership and salesmen, they would change their ways by now. Known and classified as liars, but no efforts has been made on their part. The Saga continues. Ah Jidd Motors! Where should I even start? Hidden behind the umbrella of a family owned business to gain trust from prospects to do nothing but show your true colors. After 17 Years of not walking into a dealership, this place is my first slap in the face.
To avoid the headaches, I did some homework even: Got a pre-​approval letter from my bank with strict guidelines and therefore I needed to consult approved dealerships only bc Banks also want to ensure you are dealing with fully trustworthy locations. I walk into this place so happy, so relieved that I can select any car I want and just walk away.
What do you know?
As soon as I tell them I have a reference number for my approval and I just need to find a fitting car, they automatically say «OH GOOD, WE WILL CALL IT IN». I then ask if they are an approved dealer? OH YES!!!
I give them my approval letter and code which they put on file. After finding the car I wanted, it came time for them to call my bank to get my payment terms. Before they did this, they assured me, we need to run your credit so we can find you a lower APR. Here we goooo…
My rep may have spent 2 Hrs with the Finance team. After running my credit 20 times at least, they come back and say oh your credit is no good. I was at 650+ mind you before walking in there. Because of all of the hard inquiries to different financial institutions, my score lowered. I didn’t know all of this. We get sent home and promised a call back in the morning.
No calls received, no follow ups until 5 pm. I decide to call my bank finally to see what’s going on and sure enough, these liars wasted my time!!! They are not an approved dealer! They lied! All this time, they were trying to find a loan provider while I clearly had one!
Manager calls to apologize and will do his best to match same offer from my bank which in turn resulted in further credit inquiry on my file. I have approval for you right here… Seriously?
I don’t even know how this type of companies continue to function. Worst possible customer service who have no idea who their reps names are. I don’t even want to start the conversation on how I was talked into depositing $ 500.00 to hold the car… Gosh… What an experience! Never again.
Beware!!! Jidd Motors is Flake!

Jidd Motors will harass you into buying a car. Do not come here. Their internet sales are bogus. My car didn’t even come with floor mats and when I asked them, they never got back to me. They are not trustworthy. Tires were worn out and were not given any space to negotiate. Better off going somewhere else.

I will start off by saying that the only reason I bought a car here is because they were one of the only dealers in the country that had the car I wanted. There was one other dealer in California but Jidd Motors is 30 minutes away from my house so I figured I would go with them.
I called a head of time to let them know I was coming and what car I wanted to look at. When I arrived it was as if I never called. Whats worse is the car’s battery was dead and they had to jump it before I could even test drive it. That should have been a red flag but I gave them the benefit of the doubt. Apparently it had been sitting on the lot for 60+days. After they agreed to fix some things, the battery included, I decided to move forward with purchasing the car.
They kept us there all day over 8-​hours trying to come up with a «deal.» Not only did they try to make us feel guilty for keeping them, they ran a hard credit check under my name multiple times! This dropped my credit score significantly. Once they did this they tried to make me feel as if my score was too low to get a loan. Which was B.S. Because my credit score WAS in the 700’s.
The salesman who we were working with was making inappropriate remarks about different races, calling his coworker Butterball and even told us stories about times he was partying and driving under the influence. I could tell he was just trying to pass the time and make us laugh since we were there all day but these topics are offensive. (I don’t take driving under the influence lightly since I lost a childhood friend that way.)
I have had the car just a few months and have had to get new tires, a new washer fluid pump, get the voltage regulator replaced as well as a fix the remote stater that Jidd installed. This cost me over $ 1,000. (Please beware of the tires on their vehicles. Mine where patches 3−4times per tire and had no tread).
I wish I could say that is all the negative I have experienced with but it’s not.
My partner wrote a one-​star review about our experience with them. Why? Because we had a terrible experience and he wanted to inform other potential customers of what they might encounter. Since he posted his review they have nonstop been harassing us to remove it. They have called/​texted over 10 times and have even bribed us to remove his review. This set me over the edge and prompted me to write a review too.
You would think having to put so much money into a car I just purchased, being offended and dealing with their lack of professionalism was enough bullshit… but NOW they are threatening to take legal action if we do not remove his review. Are you kidding? Unilocal is a website designed so that people can review company’s based on their experiences. That is what he did and that is what I am doing.
Jidd Motors is a joke and I would never recommend anyone purchasing a car from here. In hindsight, I wish I would have spent the $ 2,000 and had my car shipped from California instead of dealing with these crooks and deceivers.

I bought my car here and it is in service now. I love everyone here! They are so nice and professional! Sam is the best! I definitely recommend here for everyone!

Well, apparently if you tell the truth and your truth happens to not be 4 or 5 stars Jidd Motors will harass you in hopes that you will update your review. And now they keep calling (including the owner) saying they tracked our IP address and are going to take legal action because of this review.
Myself and my partner have been contacted well over 5 times to change our review. They are even trying to buy a better review please see photo of my message with Jidd motors, just in case you can’t find it, here is my latest message from them, exact message. «Good Morning Hal, I went and spoke to the boss he said if you have the invoice, for the fix, he will be more than happy to pay you the $ 500, he wants to get a different review!!»
So here is some extra back story from the above review. We had them install a remote start, well they couldn’t get it right. They did it 3 different times and swore everything worked and the options we wanted it to do like lock the door, unlock the door, make the car start so that when you get in the car you can just take off. Well it doesn’t unlock/​lock the doors and every time you put the car brake on it dies.
Thanks Jidd motors for wasting our $ 790 dollars to install a remote start that doesn’t work correctly and for harassing us to take down a truthful review. So much for Unilocal being a honest site when you have companies like this trying to buy reviews. Buyers be aware of this, it’s up to what you do after