Goodwill

I have been a Goodwill shopper for at least 20 years. Lived in Springfield Ill. for 25 years and always enjoyed shopping at Goodwill. They were always clean and organized. The staff at this store I would give 5 stars to. The problem is that there is a «click» of people that always seem to be there buying things for resale. They hand around and this seems to be there social time. When the staff brings a new cart of items they are so rude they almost knock you over. They also hang around the table and chairs discussing their finds and checking what the items will sell for online. Although I live about a mile from this store, I go to other Goodwills and actually find some great items.

I like coming to this store. Has a lot of new products and as well as used! I barely shop at goodwill but this store has a lot to offer!
People are helpful and nice. I’ll be back.

For the longest time, I didn’t know if Goodwill runs a special promotion on certain days. Hubby and I went to a different location in Lombard and finally noticed the tiny orange size that gave out a piece of important information: orange-​tag merchandise is 50% off on Sundays and Mondays!
I believe that color-​tag makes its rotation on a weekly basis. The promo signs were more prominent here in the Des Plaines location. However, by 3pm in a Sunday afternoon, many customers probably have picked through the good items that happened to be orange-​color tagged.
It was really alright by me because hubby found a video game for less than $ 2. I wish they would have more vinyls at all Goodwill locations. After all, it’s what thrifting is all about: often times you score cool stuff, but sometimes you will come home with nothing.

I think I’ve visited every Goodwill in the Chicago Metro area by now. This one had a lot of stuff just thrown on to shelves. The amount of things without tags astonished me. Now, I know it’s a goodwill and you should have too high of expectations, but there’s somethings that just go without say, or you’d think went without say.
I spent about 40 minutes scavenging the store looking for all the parts to a speaker set. I did manage to find 3 out of the 4 parts. I was not thrilled when I turned up empty handed on the last part.
I found another item in the electronics and then found another piece of it in the opposite corner of the store on top of a kegerator. I brought the fact up that the 2 separately priced items technically go together and that I don’t usually say anything, but I was unhappy that I spent 40 minutes trying to find all the parts to something else. The manager became INSTANTLY defensive. «People want to buy 1 speaker, NOT a whole set, so we price individually» She had no concept of selling things as a set would actually bring in MORE money. I can’t help it if an ignorant customers wants to break-​up a set of something. It’s your store, don’t break-​up a set that goes together, you’re only hurting yourself.
For the attitude and defensiveness of the manager this place warrants the low rating.

Love love it here I have found the most beautiful vintage antiques here most of all I think the staff is excellent a truly great team of amazing people always friendly always consistent and willing to assist thank you and I will keep coming ! FYI Christmas is coming up forget plastic overpriced garbage that will fall apart on your loved ones find a great vintage piece solid made with talent and great materials that has value and will continue to gain value reuse and recycle nothing better !!!

One of the better Goodwill’s in the area– everything was neat and easy to sort through and the employees were friendly.

we want to compliment your staff, professional kind, courteous, and customer service too. And a well organized store.

I been poppin tags in this place like Macklemore. From toilet paper roll holders and backpacks to work-​out t-​shirts, this Good Will is clean and far more organized than most city locations. Accessories were around $ 1.99-$ 3.99 while clothes ranged from $ 3.99-$ 6.99. Styles were all over the place, and I wasn’t just reaching through granny’s donation box.
Some clothes are still pretty torn up, but finding the right sizes in the right places earned this shop a quick four stars. Getting some of my picks home only to discover they were NWT was the full five stars. I’ll have to make a few of my own donations and clear up some new closet space!

I’m gonna pop some tags! Only got $ 20 in my pocket!
As an experienced thrift shopper, this place has to have the nicest staff. So helpful and friendly with genuine smiles. The store is also very clean. Even during busy hours, the clutter is very minimal. I have bought an unused George Foreman grill and tons of new PC cables on crazy bargains.
Definitely stands out among the Goodwill locations I have been to.

I visited this location on a Friday afternoon; so glad I did. This Goodwill is by far one of the cleanest and most organized stores I’ve ever shopped. The store didn’t seem overly busy during the early afternoon hours, as it was pretty easy for me to get around with a shopping cart. I wasn’t searching for anything in particular, but I did walk away spending $ 85 on mostly brand new home décor items. Brand new items from Target that were last season’s styles. Fine by me. The staff here was also friendly and check-​out was very fast. Highly recommend visiting if you’re in the area.

this store is pretty big and their selection is good. everything in there is pretty nice clean and organized. but instead of such a big book section i wished they had more men’s apparel and maybe some active shirts/​pants? just because there isn’t enough men to shop there, i do believe that if the selection is better the female shoppers will go for a nicer apparel for their stronger half

Eh. Yes it is clean and bright and friendly BUT where are the SALES? I want at least one color tag on sale daily but they only do half price days two times per week. I found a piece of plastic ware marked 2X it’s retail price! WTF? You can find better stuff and better deals elsewhere. I think half-​price day is Sunday and one other day but call to verify. Stop in (on a half price day) if you are around but no need for a special trip!

Cleaner and better organized than the locations in Bartlett and Elmhurst, but I am thinking that is just because they’ve only been open for a few months. Scouring the clothing racks I came up with more discount store labels than anything I’ve gotten spoiled on from the Glendale Heights and Carol Stream stores. And holy crap… those spandex stirrup pants? Neon sweatshirts? Matronly camp shirts? Voluminous caftans? Are those coming back??? Say it ain’t so!

I thought designer finds at resale shops were an urban myth until I found a for-​real excellent condition Coach bag here for $ 8.00.
This store is very clean and organized. Staff is professional and pleasant.
Donating is easy as well.
And plenty of free parking.

I am all about the three R’s, Reduce, Reuse, Recycle! And Goodwill Industries does it as well as anyone and has been doing if for a long time. This store is no exception. It’s clean and well organized. It’s brand new and hasn’t taken on that old clothes funk yet either. There are lots of friendly staff available to help you. What more can you ask for? I went in just to check it out with no intention of buying anything. I walked out with a bag full of 13 items including summer tanks and t-​shirts for me and clothes for the kids and a cute little purse, all for only $ 47.09 total. Can’t beat that.