Glen Oaks Commons

If I could, this would a negative 5 star. Be warned, they will take forever to fix any issues in your apartment and take you for every penny in your security deposit you put down.
First, I liked the community because they were a pet friendly community which allowed large dogs. But in the end that’s the only thing they have themselves going for.
It took them a year in a half for them to fix the sliding balcony door that wouldn’t close shut. So even though we had a balcony, there was no use for it on a breezy night or if you wanted to air you place out because all the bugs would get inside.
We also started having an issue with our fridge about our 2^nd year. It would randomly turn off for period of time to the point our frozen solid ice would be floating in its own sweat. Because of this problem, we never kept any frozen treats or anything that would spoil right away. We’ve constantly told the office of this issue and their reply was, when we went in to take a look it was working fine, there’s nothing for us to fix. Call us when it stops working again. Well my question is, how do I call for maintenence when the office is closed at 6:00 pm and I go to work from 8am-​6pm and get home at 6:30 — 7:00 pm? :/​Either way, the fridge was never fixed, it still probably hasn’t been fix since we’ve moved out.
If you are on fourth floor, expect leakage from the roof. They will tell you that it cannot be fixed until better weather. So if you have a leak in the winter, have fun waiting until all the snow melts and the sun is shining. And even in the spring, good luck to you. They’ll drag it out as long as they can and when they finally do, be ready for the hammer to start at 5 in the morning. We had the roof leak twice and in the same exact place! First leak was in the winter of our first year (We rented for 2 years because we have a large dog, but we finally found another place. Thank God!) and another about 5 months before we moved out in May. 5 months, and they didn’t fix the wall from water damage even til the day we moved out. How sad.
They expect you to wait patiently but if you have missed a payment, expect them to be on it! When you move out, don’t expect you to get anything back from them. I understand my dog damaged the carpet when he was a puppy, so I wasn’t expecting my full security deposit back. But oh was I in for a surprise when I got the letter saying that I am forfeiting my deposit and even paid to pay them more on top of it! They will tack on anything and everything. So watch out!
If your looking at Glen Oaks Common as a possible candidate, turn around and run. Don’t make the mistake I made thinking this is the only place that will allow big dogs with decent location, has a large master bedroom and walk in closet. It’s all for show and nothing else. There’s way more better options out there that won’t put through the amount of stress that Glen Oaks Commons will.

Moved in the first night roaches all over the sink. lived their for 2 years would never go back. Moved out 2 weeks early asked do the inspection so that I can get my security back she refused to do so until she can get an exterminator in there. Fortunately have not seen a roach there for months she is paranoid now — hopefully she will give me my security back before the Holidays now.

I wish Unilocal had a negative rating!
This apartment is located in a nice area with a lot of shops & malls in driving distance — Golf Mill Mall, Meijer, Walmart, Chipotle, Big Cinemas, Starbucks etc. Lot of working professionals stay in this community as it is easily accessible.
That being said, the apartment management is terribly bad! They will charge you for anything and everything they can. They also have the habit of treating their tenants very badly. The trash areas smell terrible and the community doorways were cleaned probably 20 years back.
Be prepared for brownish water from your tap and occasional bathtub clogs (especially during winter).
They charged me $ 215 for my 4 month stay. I worked for a Big 4 and rarely used my apartment. I got a bill saying my carpet was damaged and they removed the carpet odor. I rarely cooked and I lived there without a couch and bedding furnitures. There is no way something was damaged.
There are a plenty of good apartments a little far if you are looking for a peace of mind during your stay and after your stay.