Zoladz Limousine

I’m currently on the bus as I type this review.
It’s two of my friends birthdays and before the bus could even leave the pick up destination it broke down.
There’s no other bus to come get us. 30 people & 2 birthday girls night RUINED COMPLETEY!!!
What a horrible experience I feel like crying for them!
DO NOT GO TO THIS COMPANY UNLESS YOU HAVE A PLAN B CEARLY THEY HAVE 1 STAR FOR A REASON!!!

We contracted Zoladz for our wedding day September 25, 2015. We spent $ 899 plus tax and gratuity. When the limo pulled up at 12:00 (noon) to pick up the groomsman for our 2pm ceremony, we immediately noticed the sound system in the limo was not working at all. We notified the driver who said it was «working fine before and would have to call it in». The limo’s air conditioning unit was also leaking on the back (furthest back seat) where myself (the groom) was sitting getting me wet before the ceremony any time the limo hit a bump. When we got to the ceremony, the driver told us that he would try to get the sound system working. At 1:15 pm (45 minutes before I was to be married), I was told that there was nothing they could do to fix it. I called the office who was willing to switch out the white, newer 30 person limo with the broken sound system, for an older tan, leopard print interior 30 person limo with a working sound system and they would do it during the service but there was no promise it would be back in time to take us to our pictures and then the reception. Defeated, we elected to keep the limo with a broken sound system and brought on a Bluetooth bose sound system and play it off our phones — which no one could hear.
Driver (Zac) was excellent and very understanding of the issue and told us money would be taken off. With the cost of the limo (not including tip) costing almost $ 1000 for 6 hours of service — when we spoke to the office manager (Brianna?) a few days after our honeymoon she told us that they would take off $ 100 (~10%) and was unapologetic to the issue that occurred and not willing to do more. Seems like she was keeping up with the usual amount they give when their limos break — which must occur more often than not.
I would strongly recommend going with a different limo service — their company policy is basically — if we don’t deliver what’s promised — that’s at your inconvenience and we are not going to do much to rectify the problem. Completely unprofessional outside of our driver and really bad quality of limo and poor back office service/​support.

I had a terrible experience with Zoladz a when they were used to move a wedding party I was in from the site of the wedding and reception, to an offsite home where the ladies where getting done up for the reveal, and then from there to the Historical Society for pictures, and back for the wedding.
The bus was hot as hell. Understanding that we had unseasonably hot weather, when you rent a luxury bus for a wedding, you expect it to actually be temperate to cool, which it certainly wasn’t. Not only that, but even with the complete lack of comfort that the air conditioning gave, it sprayed water out across the back of the bus, you know, the large bench that traditionally the bride and groom will ride in. And then, after being completely unable to take direction, the driver had the audacity to ASK who was going to be tipping him. Even if everything else had been perfect, this would have cost the service two stars, and were I in control of the tip, I would have refused to give one, so galling such a question is.
Finally, when we called to ask what was wrong that everything had been so bad, there was absolutely no response.
Awful. Cannot condemn more. Do not use their service.