Winchell’s Donut House

Today I visited this WInchell’s and told the employee at Winchell’s Donut House at 6550 E. Evans Ave Denver, Co 80 224 (303−756−4991) that I would like to order a dozen various donuts and pastries. I asked the employee if I can use a
coupon for my order. He spoke to his manager and the manager then told me that they don’t accept these coupons and haven’t for a long time. He also said my coupon had expired and pointed to the purchase date. I told him that was the date I purchased the coupon and that these never expire.
I also told him that is odd that you don’t accept them because I used one at the same store in November. I asked when they stopped accepting them to which he had no answer. He and his employees could not speak nor understand English which made communication extremely difficult.
I told him that I would not be ordering anything today and left. I will never give this Winchell’s my business in the future because of the rude manner in which I was treated and lied to.
This Winchell’s is clearly listed on
as a participating business who accepts these coupons. They are being dishonest with customers who have paid money for these coupons.
I will be going to Lamar’s from now on. Their donuts and pastries are excellent. Their customer service is superb.

Yummy donuts of a wide variety. The breakfast sandwiches remind me slightly of NYC (now if only we could add BACON, then it would be perfect). They deliver– even in awful snowy conditions. Overall, I’m happy there’s a place to get breakfast delivered near me — too bad they aren’t 24 hrs like some locations because then I’d be in heaven!

I order for my company, so we can’t just drive and pick them up. Last time we ordered half dozen doughnuts and three breakfast sandwiches. It took an hour and 45 minutes and they almost forgot to give us a breakfast sandwich. I had to roll out and chase the guy down.
They are always nice and apologetic, but they haven’t learned when to say no to a delivery order and haven’t figured out they need to hire a second delivery man. The doughnuts are good, breakfast sandwiches are good, (stay away from the steak though); they’ve just bitten off more than they can chew.
1 – 5, 5 being best:
Food: 3
Service: 2.5
Delivery: 0
Overall: 2 (rounded up for starts)
I really wanna like this place, but mediocre and taking forever on delivery? Can’t do it.

Extremely poor service! Ive given them so many chances and each time the price is different for a ½ dozen they cut the filled donuts in half instead of filling them for real. If my girlfriend go’s and gets em the donuts are cheaper than if i go get them. Weird huh? And the donuts are no where near as Tasty as the ones at the Broadway location. Or big

Microwave their breakfast bagels and the doughnuts are basically cake break. Tasty just didn’t want a piece of thick cake in the morning.

Exactly what you expect from a small donut shop. Employee’s are nice and quick to help.

I stumbled upon this cute little doughnut shop while me and my friend were wondering around bored on a Friday night.
So glad we stopped here! The doughnuts were soooo good. I got a glazed doughnut, a chocolate covered doughnut, and a diet coke. It was about 11pm, and it was a great late night snack! The atmosphere was super great. The workers seemed exhausted though!
We saw a few other teens inside and I thought to myself, «What a cool hangout this place would be!» I just wish it were closer to where I live!
If your around the area, it’s a great place to stop. Some of the best doughnuts I’ve had in a while.

Stopped by for a second time today. Donuts were very fresh and yummy! There is also a Great variety !!! I would recommend!!! The kids will also LOVE the sprinkled donut holes!!!

Service is sub par. 80 percent of the time the donuts aren’t fresh. Spare yourself the trouble and drive to the king soopers on Hampden and Monaco. It’s right down the street and the donuts are way better!

Had the best glazed French Cruller today! Coffee is always perfect. The chocolate French Cruller was also pretty good. I had too!

Ok so I love donuts usually… usually they are pretty good at winchells right well I stopped yesterday and I got a sugar donut it was so dry I don’t understand so I got other donuts as well they were okay I guess not impressed

The people were very nice but it was obvious that the donuts were old. Look forward to donut time and this was no fun!

This place is awful! Don’t ever order from GrubHub if you’re hungry! I’ve been waiting over an hour and a half for my food! Called the restaurant and got given the number to the «driver» who has assured me that he’ll be here in «10 minutes». Let’s see if he makes it. I have a timer on my phone going. Came later than promised. Got my order completely wrong! Never again!

Not sure why people have so many complaints about them, I’ve yet to have a doughnut that I thought was stale, but I also tend to go in the morning, when they would probably be the most fresh.
The only thing I’ve seen happen is when you order online sometimes the doughnuts get mixed up, but they’re all still tasty, and I assume they were probably out of what I ordered and they try to pick something similar. If the choice is for them to sub a doughnut or call me and take longer, I’d rather just have them sub one.
Have had the breakfast sandwiches quite a few times too and those are always tasty as well. I usually get mine on a croissant, which is light and fluffy and usually warmed up. The eggs are clearly fresh eggs (you can see whites and yolks), not some container of fake eggs poured on the griddle.
All in all I’ve been really happy with them!

I thought all Winchell’s were generally the same, until I found this one. Wow. Amazingly poor customer service, which was only outdone by their dismal selection of donuts. Was there around 10am, and had a Groupon to use. Tried to get two dozen donuts, but was told only one per visit. Inconvenient, but would have been ok if it would have been said nicely. Then I ask for the last 7 or so of one kind, but was told that I could only have a couple of them since they didn’t have any more. Hey folks, it’s not my fault you have extremely poor management and planning. Have never been told which donuts I’m allowed to order, and most certainly won’t ever be back to repeat this experience. A huge black mark against this great Donut chain: Not all Winchell’s are created equally = pick a different location.

This place is pretty awful all around. Took over an hour and a half to get our delivery, everything was cold, and the quality was pretty horrendous.
Ordered a toasted everything bagel with strawberry cream cheese, with instructions to sub plain cream cheese if they didn’t have strawberry. Came on a plain bagel with strawberry jelly (it was more like processed strawberry pie filling) and plain cream cheese. Okay, fine, it happens sending instructions is always a gamble.
We ordered a breakfast burrito. It came flattened, cold, flavorless, and with the consistency of baby food, everything being smashed together and indistinguishable. We questioned what was actually in it.
Ordered ½ dozen doughnuts and they were fine, not great and not good enough to order again.
Ordered 6 fluffy vanilla creams which looked good but are undercooked, cold and flavorless.
Ordered several drinks, all coffees, which were cool (an hour and a half later) and half empty due to spills in the delivery driver’s car.
Honestly, there are a lot of places around this area with food that’s at least moderately if not considerably better. We decided to try something new, and it didn’t work out, which is okay. But take our advice and don’t waste your time or taste on this place!

I’ve loved Winchell’s since I was a kid so I am no stranger to this particular little hut of yummy goodness. But this particular Winchell’s is a consistent let-​down. I purchased 4 online deals for donuts good only at this location (and another too far away). Boy am I sorry I did! All 36 I have brought home and to to office so far have been sad, sorry, dry, clearly made the day before, misshapen, misfit donuts. The 2 times I went to get them the employee was impatient and unfamiliar with the deal and as a result treated me as though I was stealing them. Long story short — don’t buy the deal if you have to go to this location, and drive a little further for your donut fix.

The donuts are delicious (really, how could donuts not be delicious?!) but the establishment is dirty and run-​down.

Sorry but this location reminds me of the coffeehouse slach diner in the horror movie that you decide to stop into on your way up to some remote place where you’re going to ultimately get butchered by some crazy after tripping over 12 twigs in the woods. Though it sits at a very busy intersection, it has the desolate feeling, it has the smell of plastic dolls with old clothing and the guy who runs the place seemed a bit detached after seeming to just appear at the counter. The donuts I purchased were of low quality and, had a really been caught up in the horror movie theme, I would have expected something gross to squirt into my mouth when I bit into it. Luckily, that didn’t happen but the donuts were still pretty unappealing. I think I’ll pass on any additional visits.

What can i say its open 24hrs which is awesome when 711 has a crappy selection of donuts. The Apple fritter was yummly and not overly sweet. And The Baker/​Cashier was more than friendly we even shot the shit for a bit, before i headed home and dove into the yummy heart attack waiting to happen.