William David Reynolds, DDS

my mom needs $ 29,000 in repairs from «dr.» mcreynolds faulty work. call 760−470−1101 if you’d like to join us in taking action against this dentist.

This man has literally made my life a living hell — Not sure if he is still practicing dentistry, or if his license was revoked for good (one can only hope), but this sums up my experience with him:
Update — Looks like he moved to CO and is working for a practice called DTC in Denver, CO. God help any patient that goes to see this man. He is not a good dentist. He stooped as low as telling the dental board that I was bulimic when my crowns started to crack and fall out. Takes absolutely no responsibility for his actions. Buyer beware!!!
–C.M.

Dr McReynolds is a scam, 100%. I purchased a groupon through him months ago and made an appt for zoom teeth whitening. On the day of the appt, I called to verify directions and they told me they were no longer doing zoom (even though I had purchased a groupon for it!!) and gave me Dr McReynolds personal cell phone number. The first time I called he answered and said they just had way too many people who wanted zoom. I asked him if I could still get an appt and also let him know that I was very dissapointed that not one person from his office bothered to call me about my cancelled appt. He did not apologize and instead told me he would call me back in 2 hours regarding a new appt. I never heard from him. After calling 4 days in a row and leaving 4 messages with no answer, I decided to text him threatening to inform the BBB of his unethical practices. He got right back to me. He then gave me an apology and said he could no longer offer the groupon and to check with them about a refund. If he had answered any one of my calls and apologized and just told me the truth, I wouldn’t be so mad. This is the worst customer service I have ever experienced in my life!!! Stay away, far far away.

I highly recommend going somewhere else!
While they have very high tech equipment and a nice staff, McReynolds can’t do his job right.
He worked on two of my teeth, and cracked one of the teeth, and I am still having problems with the other.
When my tooth was hurting for over a month after visiting him, he told me to go get a root canal… this was a basic cavity and turned into a nightmare!
Not to mention, they are very very very MONEY driven!

Never again — the dentist himself doesn’t do anything but trying to make money. Instead of focusing what I came for (Whitening), he tried to tell me how bad my teeth are and that I should do all kinds of different procedures (by him, of course). His staff, who did my teeth whitening weren’t very skilled at all. After burning my upper gum, I was furious and broke up the procedure. I felt that they didn’t know what they were doing. I had to pay up front (of course, again) $ 185 and they didn’t have the decency to refund me some of my money. The peak of ridiculous behavior of that clinic was that they send me a fake picture of my «new Smile»…unbelievable! Don’t go there!!!

First let me say that I love Mary, the dental hygienist! However, I stopped being a patient of Dr McReynolds because he has yet to refund me $ 478 for the final Invisalign trays he took impressions for in the beginning of July 2009. I started the Invisalign Express with Dr McReynolds before my wedding 2 years ago. My teeth did not align like we expected so we continued with the complimentary refinement series. My teeth still did not end up straight so we paid $ 478 on July 8^th of 2009 for a new set of trays and still have not received the trays or a refund. I stopped by the office again today and I was told the check is in the mail. I will never go back to Dr McReynolds and please go see my new dentist, Dr. Dale Trudeau who is a lifesaver:)

Dr McReynolds has a lovely office with fountains and the office is in a very cute area. Dr McReynolds and his hygienists are very friendly and do a good job. However, I did stop visiting the office because I was having problems with the billing person who wouldn’t ever call me back when she said she would (and I think that happened about 5 or so times).