Worst customer service ever! I went there with several friends for the first time and nobody even came to us to take an order, we had to go up to them to order a hookah, and paid upfront for a hookah… They didnt even bother to come and refresh our coals, we had to go and tell them to give us new charcoals because the ones we had were already exhausted. We got frustrated with our visit. I dont think i am going back there ever again…