TCF Bank

I joined TCF years ago for its convenience:
1) I work strange hours throughout the week. Since I occasionally snag a Sunday off it gave TCF an edge that other banks could not provide because it actually allowed me a rare window within the week to make my deposits. This is no longer the case — not only with the University location… turns out NO TCF IS OPEN ON SUNDAYS ANYMORE in the Denver area. The entire area! I understand this is making me sound a bit like a diva, but when a unique perk like this is advertised and I’m not able to partake in it in a large city, I’m a bit baffled/​miffed.
2) There used to be a location downtown. Since I work downtown it was lovely to do my bank transactions on my way to/​from work. Ever since the downtown location closed down, I’ve had to make the trek to one of TCF’s dwindling locations in the area. I don’t own a car, and heading to these locations has proven to be a chore. I have to spend a decent chunk of time and/​or money just to put more in the bank.
My relationship with TCF is now lackluster to say the least. I’ve never had a bad experience with your staff or your policies — something I cannot say about other banks I have been with. But you’re making it awfully difficult to justify being a customer when literally every reason I signed up with you is now gone. I apologize for choosing a specific branch to give this bad review to; Unilocal doesn’t allow me to complain about a bank in general. But your convenience has turned into a huge inconvenience, and as soon as I find the time to make it to one of your few & far between branches I’m going to have to make the inconvenient steps needed to switch to another bank entirely. Thanks for the temporary perks, I guess. It’s a shame you couldn’t bother to keep them.

Great team of tellers, personal bankers, and managers. See Brittany, a personal banker at this branch and part-​time manager. She is phenominal. Really knows her banking and also knows the TCF policies and procedures. Awesome personality. If she doesn’t know the answer to a question, she’ll find out as soon as she can. Frank is the branch manager and he’s really easy to talk to and approach with a problem or question. They’re great — couldn’t ask for a better banking team! So much better than a big corporate bank. TCF also returned all their TARP funds to the U.S. government; they were not in financial trouble and did not ned a bail-​out.